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I'm not able to access google or facebook, why?

Pridané

I'm not able to access google or facebook, AT ALL! I already installed 3 time firefox and the problem persists!

I'm not able to access google or facebook, AT ALL! I already installed 3 time firefox and the problem persists!

Ďalšie informácie o systéme

Nainštalované zásuvné moduly

  • Adobe Acrobat Plug-In Version 5.00 for Netscape
  • Google Update
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • Shockwave Flash 17.0 r0
  • Npdsplay dll

Aplikácie

  • Firefox 38.0.5
  • Identifikácia prehliadača: Mozilla/5.0 (Windows NT 5.1; rv:38.0) Gecko/20100101 Firefox/38.0
  • URL adresa podpory: https://support.mozilla.org/1/firefox/38.0.5/WINNT/en-US/

Rozšírenia

  • auto-plugin-checker 0.6.4.2.1-signed (auto-plugin-checker@jetpack)
  • Avast Online Security 10.2.0.187 (wrc@avast.com) (Neaktívny)

JavaScript

  • incrementalGCEnabled: True

Grafika

  • adapterDescription:
  • adapterDescription2:
  • adapterDeviceID: 0x0000
  • adapterDeviceID2:
  • adapterDrivers: vga framebuf vga256 vga64k
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x0000
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedGfxCard']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate:
  • driverDate2:
  • driverVersion:
  • driverVersion2:
  • failures: [u'[GFX1-]: Disabling WARP on builtin vga driver']
  • indices: [0]
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedGfxCard']
  • numTotalWindows: 1
  • webglRendererMessage: [u'blockedGfxCard']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Upravené nastavenia

Ostatné

  • User JS: Nie
  • Prístupnosť: Nie
Michael Buluma
  • Locale Leader
35 riešení 253 odpovedí

Hello Lnieri

So sorry to hear about your challenge.

Do you have any errors being shown?

Cheers, Michael

Hello Lnieri So sorry to hear about your challenge. Do you have any errors being shown? Cheers, Michael
cor-el
  • Top 10 Contributor
  • Moderator
17774 riešení 160763 odpovedí

You can check for recently installed suspicious or unknown extensions.

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":


Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

You can check for recently installed suspicious or unknown extensions. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+You can check the connection settings. *Tools > Options > Advanced > Network : Connection > Settings *https://support.mozilla.org/kb/Options+window+-+Advanced+panel You can check the connection settings. If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly. See "Firefox connection settings": *https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can ---- Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked *https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware