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Firefox crashes

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Everytime I go to youtube or perezhilton.com my firefox stalls and shows the spinning wheel. I end up having to close firefox by forcing it to quit by going to finder. I am using a mac. I have tried re-installing firefox and updating adobe. The firefox still crashes even when in safe mode.

Report ID: bp-279e36f3-c9a1-4d3a-9692-81c0c2150427

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The crash report flagged these programs;

Signature hang

Process Type plugin Shockwave Flash Version:17.0.0.169

AppKit

libsystem_kernel.dylib =  ? Word for Mac

libdispatch.dylib =  ? Word for Mac

HIToolbox

CoreFoundation

libsystem_c.dylib = ? Word for Mac


For some time now, a lot of Mac’s with Microsoft programs have been crashing. Check with Microsoft / Mac support sites.


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: