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Firefox crashing AGAIN !

  • 30 odpovedí
  • 5 má tento problém
  • 29 zobrazení
  • Posledná odpoveď od FredMcD

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Over the last week Firefox has been crashing , for no reason , i will be on a webpage for a few minutes , then the next thing a pop-up says Firefox has crashed , so i send a report , and all is well , then maybe the same day , maybe 2 days later , it crashes again

The only thing that has been changed in my system is a new video card and 2 new games , BUT , they were just installed last night and this morning , so i dont see how this would be any factor with the crashing

Any help would be appreciated , i can't duplicate the issue , so i can't really test because its so random when it happens

Vybrané riešenie

Hmm, when I was on Craigslist, the drop-down at the top of that dialog said "Latin" instead of "Other Writing Systems". Firefox will apply one or the other to most pages depending on what character set they specify or your default. Could you try changing it to Latin and then modifying the font sizes there to see whether that works on yours?

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Všetky odpovede (10)

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OK here is the list

Important Modified Preferences Name Value browser.cache.disk.capacity 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.frecency_experiment 4 browser.places.smartBookmarksVersion 7 browser.sessionstore.upgradeBackup.latestBuildID 20150402191859 browser.startup.homepage_override.buildID 20150402191859 browser.startup.homepage_override.mstone 37.0.1 dom.mozApps.used true extensions.lastAppVersion 37.0.1 font.language.group x-unicode font.size.fixed.x-unicode 10 font.size.fixed.x-western 9 font.size.variable.x-western 10 gfx.direct3d.last_used_feature_level_idx 0 media.gmp-gmpopenh264.lastUpdate 1426223940 media.gmp-gmpopenh264.version 1.3 media.gmp-manager.lastCheck 1428421464 network.cookie.cookieBehavior 1 network.cookie.prefsMigrated true places.database.lastMaintenance 1428421463 places.history.expiration.transient_current_max_pages 104858 plugin.disable_full_page_plugin_for_types application/pdf plugin.importedState true privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 3 storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1426265080

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Any info yet ??

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JimDirt said

bp-35beaeb8-1011-4a8b-81a3-e45322150405 bp-9abf3fb1-68f0-4498-ac1c-9a9cb2150404

These were flagged in the reports;

nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager

jvm.dll = Java HotSpot(TM) = Java(TM) 2 Platform Standard

Signature js JavaScript

atidxx32.dll = Advanced Micro Devices = Radeon DirectX


See if you can get the current full installers for the above.

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FredMcD said

JimDirt said
bp-35beaeb8-1011-4a8b-81a3-e45322150405 bp-9abf3fb1-68f0-4498-ac1c-9a9cb2150404

These were flagged in the reports;

nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager

jvm.dll = Java HotSpot(TM) = Java(TM) 2 Platform Standard

Signature js JavaScript

atidxx32.dll = Advanced Micro Devices = Radeon DirectX


See if you can get the current full installers for the above.


OK issue , the AMD one , does not make sense , i now have a NVidea video Card , i just installed it last Saturday night , i uninstalled the AMD/ATI card and its drivers , so i dont get why that is there

I have the Java installed also , so i don't get that one either , the only Java issue i have , is the Java Deployment Toolkit , has a warning that it is known to be vulnerable

What is the Windows Desktop Manager and what would it have to do with Firefox displaying images on the internet incorrectly , web pages looking weird and any Firefox crashes ??

Upravil(a) JimDirt dňa

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JimDirt said

What is the Windows Desktop Manager

It is one of the programs flagged in the report. Why I don't know.

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JimDirt said

font.size.fixed.x-unicode 10
font.size.fixed.x-western 9
font.size.variable.x-western 10

If I change from the default text sizes to these sizes, then I get the problem you're having. (Screen shots attached.) Could you try restoring the defaults in the Fonts dialog? It's probably best to do this while you're on Craigslist so you can see the results.

"3-bar" menu button (or Tools menu) > Options > Content > "Advanced" button

If those values are locked and changes can't be saved, there might be a problem in your profile folder or a lock file in your Firefox program folder. Suggestions on how to investigate that if needed.

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I just changed it and even went back a page , then went back to the page and its still the same , here is a screen shot of the font size you said i needed to change to , after the change , and you can see in the screen shot , the page in the background after the change , showing the new font size , so it looks the same before and after the change ....... now what ?

Upravil(a) JimDirt dňa

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Vybrané riešenie

Hmm, when I was on Craigslist, the drop-down at the top of that dialog said "Latin" instead of "Other Writing Systems". Firefox will apply one or the other to most pages depending on what character set they specify or your default. Could you try changing it to Latin and then modifying the font sizes there to see whether that works on yours?

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Well , that seemed to work , although i believe one of you guys suggested i set the font to that in one of the tries to fix it , but it looks "normal" again , and the images seem to be better

Also it has not crashed in the last few days so that is a plus

Thanks !!

Upravil(a) JimDirt dňa

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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

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