In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers, click it and select '''Submit'''. Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ------------------------------------ Firefox Version 36.0 Release Channel beta <The current Firefox is 36.0.1> The crash report flagged these programs; Signature: shutdownhang SHCore.dll = Windows 8 atidxx32.dll = Advanced Micro Devices wininet.dll = Internet Extensions for Win32 -------------------------------- I do not know if Win 8 has this; Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html See if there are updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration