Vyhľadajte odpoveď

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes when ANY Adobe product is opened - Photoshop, Acrobat...

  • 1 odpoveď
  • 2 majú tento problém
  • 17 zobrazení
  • Posledná odpoveď od FredMcD

more options

This has been ongoing for at least a year. I have repeatedly check for and installed all updates. Opening a PDF, a Photoshop file or any video when Firefox is open results in a crash. Windows 7 Home Premium with Service Pack 1. Any suggestions would be greatly appreciated.

Všetky odpovede (1)

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: