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Firefox crash report everytime I close firefox

  • 4 odpovede
  • 2 majú tento problém
  • 48 zobrazení
  • Posledná odpoveď od FredMcD

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Almost everytime I close Firefox it tell me Firefox crashed and gives me a crash report. I've also noticed that Soundcloud will not play as well. Sincerely thank you for the help.

about:crashes

bp-d9ccc97d-1bcf-4ab3-94d1-324c52141125
bp-586e8a42-719c-45b0-804e-3514b2141125
bp-53df5312-5001-4540-a748-00b602141121
bp-77b64ec1-406b-44ec-bbad-49e692141121
bp-35cbe444-a141-44d7-9ec3-3e9092141120

Firefox > Help > Troubleshooting Information > Copy text to clipboard (and pasted immediate below)

Application Basics


Name: Firefox Version: 34.0.5 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0 Multiprocess Windows: 0/1

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Adblock Plus Version: 2.6.6 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Block site Version: 1.1.8 Enabled: true ID: {dd3d7613-0246-469d-bc65-2a3cc1668adc}

Name: Garmin Communicator Version: 4.1.0 Enabled: false ID: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E}

Name: NetVideoHunter Version: 1.16 Enabled: false ID: netvideohunter@netvideohunter.com

Graphics


Adapter Description: Intel(R) HD Graphics 4000 Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Adapter RAM: Unknown Device ID: 0x0166 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 9-26-2012 Driver Version: 9.17.10.2867 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 05971028 Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045 browser.startup.homepage_override.buildID: 20141126041045 browser.startup.homepage_override.mstone: 34.0.5 dom.mozApps.used: true extensions.lastAppVersion: 34.0.5 font.internaluseonly.changed: true gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-gmpopenh264.lastUpdate: 1415490475 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1417529120 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1417462447 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.java: 2 print.printer_HP_LaserJet_1015.print_bgcolor: false print.printer_HP_LaserJet_1015.print_bgimages: false print.printer_HP_LaserJet_1015.print_colorspace: print.printer_HP_LaserJet_1015.print_command: print.printer_HP_LaserJet_1015.print_downloadfonts: false print.printer_HP_LaserJet_1015.print_duplex: 0 print.printer_HP_LaserJet_1015.print_edge_bottom: 0 print.printer_HP_LaserJet_1015.print_edge_left: 0 print.printer_HP_LaserJet_1015.print_edge_right: 0 print.printer_HP_LaserJet_1015.print_edge_top: 0 print.printer_HP_LaserJet_1015.print_evenpages: true print.printer_HP_LaserJet_1015.print_footercenter: print.printer_HP_LaserJet_1015.print_footerleft: &PT print.printer_HP_LaserJet_1015.print_footerright: &D print.printer_HP_LaserJet_1015.print_headercenter: print.printer_HP_LaserJet_1015.print_headerleft: &T print.printer_HP_LaserJet_1015.print_headerright: &U print.printer_HP_LaserJet_1015.print_in_color: true print.printer_HP_LaserJet_1015.print_margin_bottom: 0.5 print.printer_HP_LaserJet_1015.print_margin_left: 0.5 print.printer_HP_LaserJet_1015.print_margin_right: 0.5 print.printer_HP_LaserJet_1015.print_margin_top: 0.5 print.printer_HP_LaserJet_1015.print_oddpages: true print.printer_HP_LaserJet_1015.print_orientation: 0 print.printer_HP_LaserJet_1015.print_page_delay: 50 print.printer_HP_LaserJet_1015.print_paper_data: 1 print.printer_HP_LaserJet_1015.print_paper_height: 11.00 print.printer_HP_LaserJet_1015.print_paper_name: print.printer_HP_LaserJet_1015.print_paper_size_type: 0 print.printer_HP_LaserJet_1015.print_paper_size_unit: 0 print.printer_HP_LaserJet_1015.print_paper_width: 8.50 print.printer_HP_LaserJet_1015.print_plex_name: print.printer_HP_LaserJet_1015.print_resolution: 383061468 print.printer_HP_LaserJet_1015.print_resolution_name: print.printer_HP_LaserJet_1015.print_reversed: false print.printer_HP_LaserJet_1015.print_scaling: 1.00 print.printer_HP_LaserJet_1015.print_shrink_to_fit: true print.printer_HP_LaserJet_1015.print_to_file: false print.printer_HP_LaserJet_1015.print_unwriteable_margin_bottom: 0 print.printer_HP_LaserJet_1015.print_unwriteable_margin_left: 0 print.printer_HP_LaserJet_1015.print_unwriteable_margin_right: 0 print.printer_HP_LaserJet_1015.print_unwriteable_margin_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_colorspace: print.printer_Microsoft_XPS_Document_Writer.print_command: print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50 print.printer_Microsoft_XPS_Document_Writer.print_plex_name: print.printer_Microsoft_XPS_Document_Writer.print_resolution: 383061468 print.printer_Microsoft_XPS_Document_Writer.print_resolution_name: print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1417283947

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7

NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2

Experimental Features


Upravil(a) cor-el dňa

Všetky odpovede (4)

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Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

Turned off Hardware Acceleration.

Most sites seemed to work, but soundcloud still didn't play and Firefox still popped up crash report when I closed out of Firefox.

more options

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:


You can also check for issues with the HTML5 media player and disable Windows Media Foundation. Try to set these prefs tp false on the about:config page:

  • media.windows-media-foundation.enabled = false
  • media.directshow.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

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Please post the new crash reports.

A post was flagged as Solved Problem. Please remove that flag. It may have been turned on by accident.