Posledné odpovede k verizon email..can't reply to emails says null status:404https://support.mozilla.org/sk/questions/10067042014-08-06T22:24:06-07:00You are right I did not read every one of the numerous posts.
I did look for posts that looked like 2014-08-06T22:24:06-07:00rob46https://support.mozilla.org/sk/questions/1006704?page=4#answer-612956<p>You are right I did not read every one of the numerous posts.
I did look for posts that looked like maybe from Mozilla.
I did see a message where previous issues (29) were still working but am not sure it was this site.
I'll pay more attention in the future.
</p>Hi rob46, with all due respect, I think you did not read through this thread very carefully.
I pos2014-08-03T13:58:11-07:00jscher2000https://support.mozilla.org/sk/questions/1006704?page=4#answer-611811<p>Hi rob46, with all due respect, I think you did not read through this thread very carefully.
</p>
<ul><li> I posted a link to the bug report here on 7/24: <a href="https://support.mozilla.org/questions/1006704?page=2#answer-607679" rel="nofollow">https://support.mozilla.org/questions/1006704?page=2#answer-607679</a>
</li></ul>
<ul><li> After getting a blizzard of emails about work on the bug, I posted an update here on 7/28: <a href="https://support.mozilla.org/questions/1006704?page=3#answer-609143" rel="nofollow">https://support.mozilla.org/questions/1006704?page=3#answer-609143</a>
</li></ul>
<p>The site for providing input/feedback is indeed a one-way channel of communications. For support, you are in the correct place now.
</p>This is not a complaint but rather an account of my experience. While glad we are back to normal I r2014-08-03T08:38:48-07:00rob46https://support.mozilla.org/sk/questions/1006704?page=4#answer-611736<p>This is not a complaint but rather an account of my experience. While glad we are back to normal I remember that Mozilla, to my knowledge, did not recognize they had a problem, did not acknowledge the problem, offered no explanation on the complaint site, had no customer service available, did not provide any notice that a 'fix' was complete so we were left to keep checking to see if service was restored and on and on. I never saw an indication Mozilla was aware of the situation. A blog noted we should install a previous version (29) and that worked and obviously that does not work with Tablet/phone APPs. I am not cheering....I am just disappointed that the whole situation was treated as if it did not exist. The silent treatment is not a nice way to treat customers. I do greatly appreciate the folks who patiently kept up the vigilance on the complaint site
</p>Since nothing appeared to have changed in Firefox, I suspect that something may have changed with Ve2014-08-03T02:11:23-07:00andyjnsnhttps://support.mozilla.org/sk/questions/1006704?page=3#answer-611619<p>Since nothing appeared to have changed in Firefox, I suspect that something may have changed with Verizon Webmail. The same browser software that failed the other day is working fine now.
</p>Thanks to everyone who was in on "the fix". Email is working fine now with Mozilla. Thanks again!
2014-08-02T23:58:24-07:00Lassiehttps://support.mozilla.org/sk/questions/1006704?page=3#answer-611596<p>Thanks to everyone who was in on "the fix". Email is working fine now with Mozilla. Thanks again!
</p>I sent myself an email and was able to reply with no trouble.
THANK YOU!!!
2014-08-01T11:48:32-07:00WayneInNYChttps://support.mozilla.org/sk/questions/1006704?page=3#answer-611157<p>I sent myself an email and was able to reply with no trouble.
</p><p>THANK YOU!!!
</p>Andy,
It appears that as of 8:45 EST 31 July 2014 that this bug has been fixed. I am now able to re2014-08-01T07:03:36-07:00vacruiserhttps://support.mozilla.org/sk/questions/1006704?page=3#answer-611046<p>Andy,
It appears that as of 8:45 EST 31 July 2014 that this bug has been fixed. I am now able to reply to messages, forward messages, and save a reply to draft. These are all the past failures that caused me to enter the trouble report.
</p><p>Whoever was responsible for the fix, A GIANT THANK YOU!!!! I really disliked using Internet Explorer. Firefox is a 10 times better platform!!
</p><p>I hope all the other Verizon users on FireFox get the word quickly.
</p>Hey the problem seems to have been resolved. At some point yesterday I found I was able to forward,2014-08-01T06:58:05-07:0050sVintagehttps://support.mozilla.org/sk/questions/1006704?page=3#answer-611043<p>Hey the problem seems to have been resolved. At some point yesterday I found I was able to forward, reply and save drafts.
</p><pre> <strong>MANY THANKS TO THE FIREFOX TEAM WHO CAME UP WITH THE FIX!</strong>
</pre>Hey guys,
It looks like that the issue has been resolved on the site, can you please try to send an2014-08-01T04:15:41-07:00rmcguiganhttps://support.mozilla.org/sk/questions/1006704?page=3#answer-610984<p>Hey guys,
It looks like that the issue has been resolved on the site, can you please try to send and email and confirm this change. Thank you, looks like the solution was marked before.
</p><p>You make have to clear the cache for the site to see the changes. Thank you!
</p>Back to working normally tonight on v32 beta. Thanks to all who put in hours of work to fix the pro2014-07-31T13:14:56-07:00ann1026https://support.mozilla.org/sk/questions/1006704?page=3#answer-610823<p>Back to working normally tonight on v32 beta. Thanks to all who put in hours of work to fix the problem.
</p>Hi folks:
Try your Verizon email again. I don't know why or who but I just replied to an email and 2014-07-31T09:33:33-07:00rlzilinhttps://support.mozilla.org/sk/questions/1006704?page=3#answer-610755<p>Hi folks:
</p><p>Try your Verizon email again. I don't know why or who but I just replied to an email and it worked. To check I then forwarded a random email to my public account. No problems.
</p><pre>So version 31 is working with my Verizon email.
</pre>
<p>How about yours?
</p>I was having the same problem as everyone here. I could not forward or reply to any emails in my ve2014-07-31T03:30:49-07:00Marygrthttps://support.mozilla.org/sk/questions/1006704?page=3#answer-610547<p>I was having the same problem as everyone here. I could not forward or reply to any emails in my verizon email. This has been going on for a few days. I found your forum and decided just to wait it out and see if it got fixed. Right now it works fine just wanted to let everyone know. Thanks for all the information on the forum.
</p>I will be so happy when the fix is available. While Chrome can handle the "Reply/Forward" issue, it2014-07-31T02:21:30-07:00andyjnsnhttps://support.mozilla.org/sk/questions/1006704?page=3#answer-610531<p>I will be so happy when the fix is available. While Chrome can handle the "Reply/Forward" issue, it screws up when I try to drag/drop an email into a folder, and doesn't seem to support doing "Sort by Date" at all.
</p>7/28/14 10:07 EDT problem was on my Samsung tablet and 2 laptops. One laptop switched to Version 29 2014-07-28T12:08:50-07:00rob46https://support.mozilla.org/sk/questions/1006704?page=3#answer-609348<p>7/28/14 10:07 EDT problem was on my Samsung tablet and 2 laptops. One laptop switched to Version 29 which works, other laptop is working on IE and Tablet is dead in water.
</p>Hopefully once you get it worked out you can fix the v32 beta version as well. It's broken in that t2014-07-28T10:56:27-07:00WayneInNYChttps://support.mozilla.org/sk/questions/1006704?page=3#answer-609314<p>Hopefully once you get it worked out you can fix the v32 beta version as well. It's broken in that too.
</p>Thank you! It is nice to know that help is on the way!
2014-07-28T10:18:46-07:00Lassiehttps://support.mozilla.org/sk/questions/1006704?page=3#answer-609306<p>Thank you! It is nice to know that help is on the way!
</p>Thanks for reporting the acknowledgement of the problem and that a fix will be forthcoming, if not s2014-07-28T05:06:05-07:00NRaphaelhttps://support.mozilla.org/sk/questions/1006704?page=3#answer-609167<p>Thanks for reporting the acknowledgement of the problem and that a fix will be forthcoming, if not soon enough. Keep up posted, please.
</p>@jscher,
Thanks for update. Will check in a few days.
2014-07-28T04:36:37-07:0050sVintagehttps://support.mozilla.org/sk/questions/1006704?page=3#answer-609146<p>@jscher,
Thanks for update. Will check in a few days.
</p>The developers believe they have identified the change in Firefox 31 that is related to this problem2014-07-28T04:30:40-07:00jscher2000https://support.mozilla.org/sk/questions/1006704?page=3#answer-609143<p>The developers believe they have identified the change in Firefox 31 that is related to this problem. They are working on a fix, but I wouldn't expect it to become available for at least several days. Then there may be "try" builds of Firefox available for testing to confirm that the fix works before it gets baked into a future release.
</p>Posted elsewhere:
Unable to load null status:404 when replying in Verizon webmail. Error appears in 2014-07-28T03:28:26-07:00NRaphaelhttps://support.mozilla.org/sk/questions/1006704?page=3#answer-609112<p>Posted elsewhere:
Unable to load null status:404 when replying in Verizon webmail. Error appears in its own window. It seems to be related to MIME-encoded incoming messages. I can open a new message window and copy/paste the reply-message into the new message and then send it without the error. Trying to save-as-draft also gives the same error message. This is recent after update to V.31 of Firefox on Win7(Sp1).
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