Thunderbird Community Forum

I'm on tb 128 and use roadrunner. I see my emails on spectrum server but can't download them? I was using pop, they said imap is needed.

   Username: Your full Spectrum email address

   Password: Your Spectrum email password

   SSL: On

   Protocol: IMAP

   Incoming Server Port: 993

   Outgoing Server Port: 587

   Requires Authentication: Yes, or checked

As per this archived question: https://support.mozilla.org/en-US/questions/1386828 I want to turn off junk filtering completely. Like the poster on the above mentioned question, I have done everything suggested, but Thunderbird still puts messages into the Junk folder. How can I achieve this? Info requested on the above mentioned question: - I am using Thunderbird 115.13.0 (64-bit) on Xubuntu 22.04 - My email service is gandi.net

snowski Sep 1, 2024, 18:50 CST

Emails were blocked from being sent out of Thunderbird. The solution was to change the smtp Outgoing settings, which works but only once: Telstra (email provider) recently upgraded it's security and the Outgoing Server details needed changing to "smtp.telstra.com" with Port 465, SSL/TLS, Normal Password, user name. The old default Outgoing Server was smtp.bigpond.com etc.

I deleted all the old Outgoing Server details and changed the old "smtp.bigpond.com" to "smtp.telstra.com" etc as the default. All was fine, emails could now be sent. The problem is that when Thunderbird is closed and reopened all the old smtp settings are being restored and the new SMTP settings removed/deleted. Emails now can't be sent again until the smtp settings are changed back to smtp.telstra.com etc. I've tried the advanced option and removed old smtp settings but that didn't work. Each time Thunderbird is closed the new Outgoing SMTP settings are overwritten by the old values. Is there somewhere on the C drive that I can access to delete the old settings manually or some other solution?

I had problems connecting with Thunderbird for 24 hours (I connect via an imap server from my Sky account). When this was rectified, email folders which I had created had disappeared. These contain historical emails which I can ill-afford to lose. How do I restore these?

I have two Inboxes in which to receive emails from my online account using POP email forwarding. The emails are going into the online account's Inbox in Thunderbird, but I want them to go into the Inbox in my Local Folders. It's not a big issue, but a matter of preference. Otherwise I have no problems in Thunderbird.

i have a half dozen personal group address books in thunderbird but cannot find out how to enter a new one. i spent a lot of time with my menu (tools, files, etc.) and could find nothing related to setting up a new group file. Please help...

I had to reinstall Thunderbird after a crash. Before, my inbox was split in two. The top half was the messages and the bottom half a preview of the selected message. Now I just have one long list of emails. Please can you advise how to go back to the split screen view. Many thanks.

Hello,

Since some days ago, my Kaspersky antivirus has detected trojans from emails of January 2021. It seems like Thunderbird saves a backup from old emails on our system, and these emails contain spam and trojans.

See attached image. All of our computers show same issue. And it happens with more than 50 old emails. Also I have attached the path of these emails, where the issue has been detected by Kaspersky.

How can I remove these old emails and configure Thunderbird not to save old emails backups?

Best regards, Alba

Hi

I use Thunderbird on Windows (now 11) for 16 years now. Currently I have Thunderbird version 128.1.1. I would like to share profile between Windows and Linux (Ubuntu 24.04) installations on same machine. Profile folder is in a ntfs partition accessible both from Ubuntu (automatically mounted) and Windows. I managed to edit profile.ini file to point to right profile folder. On Windows evenrything workes fine. When I try to open Thunderbird in Ubuntu I get empty folder list and no account information in configuration. In the profile folder there ale many files created with names ending with corrupted are created (like folderTree.json.XXX.corrupt). Another try to open Thunderbird ends with message that profile is already in use. Any advice? Maybe I should debug starting Thunderbird (if yes let me know how to do that).

Thanks in advance. Marcin

On your latest email you show a dark blue colour side bar (https://www.thunderbird.net/en-US/thunderbird/128.0/whatsnew/?locale=en-US&version=128.1.1&channel=esr&oldversion=115.14.0 However I am unable to change the colour of the side bar. It keeps the old light gray colour. (See attachment) I tried to change it with a "Right-Click" on the side bar and change the colour but nothing seems to change. How do I do this? Thank you :)

How can I change my email address in Thunderbird? My current address (very old sympatico server) is defective and I cannot respond to mail I receive. I want to create a different email address and delete the old.

Thank you, Walter Vieira Ottawa, ON Canada

My thunderbird setttings is not being saved. My email account is added as a pop account and supposed to be using normal password instead of oauth2. Every time I change it to normal password and close thunderbird, it just revert back to oauth2. What I did is I tried to remove the account and re-add it as an imap so that it will be able to use oauth2 since I am unable to change that settings,and it just keeps reverting. After adding the account as imap. I tested it, its working, I was able to send and receive and its using oauth2. After I close thunderbird and reopen it, the account reverted back to pop. I don’t know what to do, it seems like I’m unable to make some changes on the settings in thunderbird. Need help.

    Also we are unable to disable that option for the flash screen every time I open thunderbird.

Please respond to Owen Rice and lexusa@verizon.net

Hi zusammen,

folgendes Problem: Ich wollte eine email senden, dann ploppte auf, dass das Senden fehlgeschlagen ist weil die Authentifizierung fehlt, ich soll das Passwort neu eingeben. Das Passwort wird wohl nicht akzeptiert. Es dauert paar Sekunden, dann ploppt wieder das Fenster auf wo ich das Passwort neu eingeben kann. Das Passwort ist zu 10000% richtig! Es wird aber nicht angenommen. Ich habe das Programm bereits neu aufgemacht, die PC´s neu gestartet, das Programm deinstalliert und neu installiert. In den Einstellungen habe ich versucht das Passwort zu "bearbeiten" das Feld war grau hinterlegt, somit nicht anklickbar. Ich habe die gespeicherten Zugangsdaten gelöscht, nun werden Sie auch nicht mehr angezeigt. Gibt es denn keine Möglichkeit das Passwort zu ändern oder "Passwort vergessen" zu klicken, sodass man es neu einrichten kann??

Ich weiß nicht was ich machen kann! Bin auch nur ein Laie.

Wer kann helfen???

Viele Grüße Romy

I want to change the order of two email accounts and a set of Local Folders in the Folder Pane. How can I move one or the other up or down relative to the others?

Hi there,

Please help, before the new update I used to be able to tag and it would colour code the entire email in the inbox, such as the email and title of who it is from, now it just has a little tiny tag colour on the side instead of highlighting the entire email.

For me I need to be able to see the colour immidiately. I was wondering how I can set that up? I have had no luck in settings. This is urgent for me as it really helps my productvitiy. Not only that unread emails used to be highlighted differently too.

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