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Syncing devices

I have re-synced by desktop and laptop today, but I am unable to sync with my Android phone. The instructions say to bring up firefox on my phone and click sign in. But … (read more)

I have re-synced by desktop and laptop today, but I am unable to sync with my Android phone.

The instructions say to bring up firefox on my phone and click sign in. But whenever I type 'firefox.com' or 'firefox.com/pair' into my firefox browser on my Android phone, I get a version that offers to download firefox! I've been using it for years. I cannot find a way to sign in as instructed.

This has been a very frustrating experience, and I generally expect Mozilla/Firefox to do better.

Asked by Charlie Cooper 2 weeks ago

Last reply by Nathan Giovannini 2 weeks ago

sync and save data button not on android

When trying to sync Firefox on my phone, the second step is to go to the menu, and tap sync and save data. However there is no button like that on my android version of F… (read more)

When trying to sync Firefox on my phone, the second step is to go to the menu, and tap sync and save data. However there is no button like that on my android version of Firefox.

Asked by G3OBAZZ1 3 months ago

Last reply by dgduston 1 month ago

Can't sync

Why isn't the option to sync and save data available for Android phones? It isn't where it's supposed to be and I searched the entire app. There simply isn't a way to sca… (read more)

Why isn't the option to sync and save data available for Android phones? It isn't where it's supposed to be and I searched the entire app. There simply isn't a way to scan codes from within the app.

Asked by Tracey Ater 2 months ago

Last reply by Paul 2 months ago

sync and save data when buying new phone

There is supposedly a Sync and save data option when the three vertical dots have been tapped. There is not. Many people seem to have answered this same question but I… (read more)

There is supposedly a Sync and save data option when the three vertical dots have been tapped. There is not. Many people seem to have answered this same question but I can't access the answers.

Asked by lsepeda 2 months ago

Last reply by Paul 2 months ago