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How to Troubleshoot Slow Performance in Firefox Browser?

I've noticed that my Firefox browser is taking longer than usual to load web pages, switch between tabs, and respond to user input. This slowdown is affecting my browsing… (read more)

I've noticed that my Firefox browser is taking longer than usual to load web pages, switch between tabs, and respond to user input. This slowdown is affecting my browsing experience and productivity. I've tried restarting the browser and my computer, clearing the cache and cookies, and disabling unnecessary extensions, but the performance issues persist. I'm not sure what else I can do to improve the speed and responsiveness of Firefox.

Asked by nawazabdullah557 1 day ago

Last reply by Rawan Abdelrahman 3 hours ago

Having the same troubles on different phones, Xiaomi 13T Pro and Samsung Galaxy S24 Ultra

I am having different issues with the app, close to everytime i use it. For example, i did a reinstall yesterday because i was not able to open the amazon prime gaming co… (read more)

I am having different issues with the app, close to everytime i use it. For example, i did a reinstall yesterday because i was not able to open the amazon prime gaming content... i tried to claim some free game content there, i had to login for it which i did, but after that a site showed up wich where written..."Looking for something?"..on Chrome everything worked fine.. there is even more, please contact me

Asked by Timo Steinke 3 days ago

Last reply by Wendlland Tabler 10 hours ago

Can't scroll down to The bottom od browser's menu

I can't scroll to The bottom of browser's menu lately, meaning i can't get to setups. I could not long ago while still having the bug, as a bit of the setup button was "r… (read more)

I can't scroll to The bottom of browser's menu lately, meaning i can't get to setups. I could not long ago while still having the bug, as a bit of the setup button was "reachable", but it is nów replaced by that "turn into pdf" feature. The bug itself is also rather new, although i can't tell precisely when i first noticed IT to occur, as it is on my heavy duty work phone and i use browser irregularly on it.

So, i don't see "refresh" button (or can't Reach IT, don't remember wether it was at the bottom od somewhere else), setup button and anything bellow the print button. Well, bellow that "save as pdf" button precisely, although i can't really swe said button.

Pictures show menu opened and how far i can go down.

It's latest FF on Android 6

Asked by catonandr 1 day ago

passwords gone

I started with Firefox on android, when i finally got a pc i decided to sync my data. This resulted in the loss of all but 1 of my passwords and Ive spent 5+hours trying … (read more)

I started with Firefox on android, when i finally got a pc i decided to sync my data. This resulted in the loss of all but 1 of my passwords and Ive spent 5+hours trying to get them back. And i idk if i can. But with the help of this extension (https://addons.mozilla.org/en-US/firefox/addon/about-sync/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search) about-sync i can see the logs of them being deleted(where pics are from). Why cant i just revert this or have instances to revert back to?

Asked by Roger Hanley 1 day ago

Firefox Android "close private tabs" won't go away

On my Android phone, the "close private tabs" notification keeps reappearing no matter how many times I tap it or swipe it away. Only way to get rid of it is by force sto… (read more)

On my Android phone, the "close private tabs" notification keeps reappearing no matter how many times I tap it or swipe it away. Only way to get rid of it is by force stopping Firefox. Weird thing is that this issue doesn't repro 100% of the time either.

This is happening on Firefox 126.0, on my S23 Ultra running Android 14/One UI 6.1

Asked by yerrahiman 1 day ago

  • Solved

Missing Openweb discussion functions

After the latest update to firefox on android, the Openweb discussion function is missing from at least 3 websites that work on other browsers. Thedrive.com Twz.com and … (read more)

After the latest update to firefox on android, the Openweb discussion function is missing from at least 3 websites that work on other browsers.

Thedrive.com Twz.com and Newsweek.com

All the above use Openweb discussion function on their websites but firefox does not show them at all.

I checked using Samsung internet browser and the discussions are visible, unlike firefox.

I use ublock extension along with ghostery and privacy badger, but diisabling them or complete removal does not make the discussions visible.

I have deleted the firefox and reinstalled it after the update but the problem persists.

If I want to see the discussions on the thedrive.com or twz.com, I have to use the Samsung internet browser for that.

Could use a fix so I don't have to jump between two browsers.

Asked by Vitut83 3 days ago

Answered by Paul 2 days ago

can't scroll down popup window

there are often times when I go to websites, usually when I'm logging in or signing up for an account, where they have a pop-up window for me to enter in the information,… (read more)

there are often times when I go to websites, usually when I'm logging in or signing up for an account, where they have a pop-up window for me to enter in the information, which usually also includes a captcha, but for some reason I am unable to scroll up or down, and I'm unable to access a submit button as well, therefore unable to complete the process.

this is on my Kyocera e6920 AT&t version 6.103at with Android 10 and a updated version of Firefox.

Asked by eau de solero 2 days ago

Videos lagging on Android

Videos are lagging frequently, seems like the fps drops a lot. It usually happens as soon as I pause or skip forward/backward. It doesn't depend on the source of the vid… (read more)

Videos are lagging frequently, seems like the fps drops a lot. It usually happens as soon as I pause or skip forward/backward. It doesn't depend on the source of the video, as it is the same for all the websites. My network connection is stable. Pausing or reloading doesn't help, the problem is persistent at all times. I have to skip backwards then forwards to the same spot. I use Samsung Galaxy S20 and Samsung Galaxy Tab S8. Firefox version 126.0 (Build #2016019903)

Asked by Артём Майоров 3 days ago

  • Solved

bug: unable to send tab from firefox nightly android (phone/tablet) to PC

as described, send tab function does not work one way (android to PC), but works fine from PC to android mobile phone/tablet. the pop-up error is the "Unable to send - RE… (read more)

as described, send tab function does not work one way (android to PC), but works fine from PC to android mobile phone/tablet. the pop-up error is the "Unable to send - RETRY", and pressing 'RETRY' doesn't do anything. I am logged in to the mozilla account on both android devices, and firefox sync/syncing tabs work fine. not sure what's the issue

Firefox Nightly -both phone and tablet: 127.0a1 (Build #2016019535) Firefox version -laptop: 125.0.3

Asked by pn10eko 1 week ago

Answered by pn10eko 1 week ago

Samsung Internet hijacks default browser

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Interne… (read more)

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Internet and removed all permissions for it. Disabling it is greyed out. Some apps that I use have links to websites. Too frequently, when I go to one of those links, the intro screen for Samsung Internet opens. Then, when I look at the settings in Firefox it is no longer set as the default. Then I set Firefox to default and go to my phone settings to see that Firefox is selected as the default. If I open the previously mentioned app and choose the web link, Firefox will open. But somewhere along the way, the default changes back to Samsung Internet and it's a vicious circle. I have posted in a Samsung forum but haven't gotten a reply that solved the problem. Please help. Thanks Mike

Asked by Mike J 1 week ago

Last reply by Mike J 1 week ago

Sync to Android phone broken

I've had no issues with Firefox Sync on desktop but frequent issues on Android. I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=18790… (read more)

I've had no issues with Firefox Sync on desktop but frequent issues on Android.

I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=1879003

Yesterday, it failed in a different way, announcing that I needed to sign into Sync. I've tried a dozen times yesterday and today using both QR scan and email confirmation. All fail in various ways. For example:

  • After scanning QR code: "500 Error Oh dear, something went wrong there"
  • After scanning QR code: "Pairing not successful. Error while creating the pairing channel"
  • After scanning QR code and approving on mobile device and desktop, desktop says success, but phone stays on "Approval now required from your other device" Interestingly this page isn't open in the normal browser. If I click the three dot menu, it says "POWERED BY FIREFOX, Open in Firefox"
  • After going through all the steps and it saying "You're signed into Firefox," yet when I go to share a tab, it asked me to sign in.

Any tips on getting Firefox Sync to work? I don't see any troubleshooting sections in the online help articles.

Asked by DB 1 week ago

Last reply by DB 1 week ago

CustomTabs don't redirect to app

I'm developing an android app that uses the OAuth2.0 auth code flow to authenticate users. The app launches a CustomTab which in turn, responds with a redirect to the app… (read more)

I'm developing an android app that uses the OAuth2.0 auth code flow to authenticate users. The app launches a CustomTab which in turn, responds with a redirect to the app's redirect scheme. Chrome redirects immediately, closing the CustomTab. Firefox does nothing regardless of the state of the "Open in app" setting.

In order to reproduce this: 1. Create an android app with a redirect scheme 2. Create a webserver that simply redirects to that scheme 3. From the app, open a CustomTab to the webserver 4. Observe the CustomTab not redirect

For a more concrete example, I can reliably reproduce using the sample app from https://github.com/kalinjul/kotlin-multiplatform-oidc and an [Authentik](https://goauthentik.io/) server but I'm sure something like Auth0 would have the same problem.

Asked by thechubbypanda 1 week ago

File uploads

Hi, when I try to upload a file such as my resume to a job board it won't open my file location on my device. When I click on the websites upload button it doesn't do any… (read more)

Hi, when I try to upload a file such as my resume to a job board it won't open my file location on my device. When I click on the websites upload button it doesn't do anything. I have tried on many websites with the same outcome. When I go to the same websites using Chrome it works.

Asked by april18 2 weeks ago

Last reply by april18 1 week ago