Showing questions tagged: Show all questions

Site TF1France says Firefox can’t open video

Hello my FFox is up to date on a new Samsung A07. TF1+ pop up says they can't play their video in my navigator (FF). Have I put on too much security? Cookies for site acc… (read more)

Hello my FFox is up to date on a new Samsung A07. TF1+ pop up says they can't play their video in my navigator (FF). Have I put on too much security? Cookies for site accepted, No adblockers. Please advise, thanks

Asked by Muchica 1 day ago

Last reply by florea 1 day ago

Adding bookmark to folder

If I try to add a bookmark to a folder, none of the folders I have created are listed. I am given the option to create a new folder to add it to; that works, but the new … (read more)

If I try to add a bookmark to a folder, none of the folders I have created are listed. I am given the option to create a new folder to add it to; that works, but the new folder has exactly one bookmark in it and there does not seem to be a way to add any more.

Asked by MartinT 1 day ago

Non response in firefox browser

Hello, Sometimes my browser is not reponsive when i open it. There is no apparent reason for why it does this. It doesn't load the last opened pages and does not load wh… (read more)

Hello, Sometimes my browser is not reponsive when i open it. There is no apparent reason for why it does this. It doesn't load the last opened pages and does not load when i type a query. I have to reboot it several times sometimes before i can use the app again. This is not a major issue as i just use another browser in that case but you can consider this information as a datapoint for "potential bugs". This is exclusive to the app and not the browser.

Happy surfing :)

Asked by patrick0wolf 1 day ago

Website gets reloaded everytime

Whenever I go back and forth between apps, there websites I have on Firefox gets reloaded. It is annoying and has been risky while on my banking website. This is why I ha… (read more)

Whenever I go back and forth between apps, there websites I have on Firefox gets reloaded. It is annoying and has been risky while on my banking website. This is why I have stopped using Firefox for any transaction related work.

Asked by Electroboy97 1 day ago

Firefox billed my PayPal account

I would like to find out why Firefox withdrew $47 from my PayPal debit account. What was it for, I cannot find an invoice or and explanation for the transaction. Please c… (read more)

I would like to find out why Firefox withdrew $47 from my PayPal debit account. What was it for, I cannot find an invoice or and explanation for the transaction. Please contact me and explain the reason you charged me, I don't remember authorizing you to access my PayPal account although I have made some contributions to Firefox and may have used PayPal to do that.

Asked by 2 Hayward 1 day ago

Last reply by James 1 day ago

site permissions

It says tap the padlock on menu bar to access site permissions. However there is no padlock. Just a shield with checkmark saying that enhanced tracking is on. I nee… (read more)

It says tap the padlock on menu bar to access site permissions. However there is no padlock. Just a shield with checkmark saying that enhanced tracking is on.

I need to allow docusign access to my camera in order to sign loan papers.

Asked by fkhumber 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

weird address/search bar autofill behavior on android

Hi everybody, I'm having this weird issue on Firefox for Android that appeared approximately when the last UI change (changing the three-dot-menu) appeared, but I wasn't … (read more)

Hi everybody, I'm having this weird issue on Firefox for Android that appeared approximately when the last UI change (changing the three-dot-menu) appeared, but I wasn't able to pin it down to any specific point in time.

The issue is that when using the search (/address) bar and hitting enter, instead of the default behavior which is forwarding my search string to my default search engine, a more or less random URL (based on approx the first three letters of my search prompt and then some miraculous autofill) populates the search bar. I have to specifically select an autofill suggestion with the search symbol to avoid this, but autofill doesn't always show up, so opening a new tab is the only thing I can do then.

I'm unsure how to describe this, but I'll give an example: when typing "booker prize" and hitting enter, instead of searching for it, a more or less random website I never have knowingly used and that seems depreacated (https://bookerproxy-new.lot.com/service.php) is autofilled. I can turn off autofill completely in the settings, but then it won't do any autofill at all, including for websites I have bookmarked or visit frequently. So it seems that this autofill feature just is having a bug where it's overly aggressive, but I can't say why.

Also, the search bar has been really slow lately, so actually, 9/10 times, when typing "booker prize" (and the keyboard actually prove this), what reaches the search bar is only something like "bookr pe". This issue isn't present anywhere else on the device, neither in other Firefox text fields nor in other browsers' search bars.

So yeah, I don't know what to do but Firefox on Android has been only good for pulling up sites I've clicked on directly, either as shortcuts on the start menu or links from other apps.

If you have any idea how to fix this behaviour or at least how to trace it's origin I'd be grateful.

Asked by emingersimon 1 day ago

Smoothness

I am a big fan of firefox but i see some difference between firefox and chromium based browser that is Smoothness. All those scroll and swipe are beautifully smooth on Ch… (read more)

I am a big fan of firefox but i see some difference between firefox and chromium based browser that is Smoothness. All those scroll and swipe are beautifully smooth on Chromium based browser but in Firefox, it stutter and feeling visual lag. I know that Firefox is made by different engine but on IOS it's feels smooth but on Android it's sluggish. I hope you guys find a way to fix those problem.

Device: Redmi Turbo 4 pro Storage : 12/256 GB

Asked by rayhanuddinriad 1 day ago

Chrome or Firefox

Today, using Firefox--or at least what i think is Firefox--i checed session history while logged into my mega.nz account. It lists 2 instances, one of which is for 3 day… (read more)

Today, using Firefox--or at least what i think is Firefox--i checed session history while logged into my mega.nz account. It lists 2 instances, one of which is for 3 days prior when I originally set up the Mega account using the Mega app, and the other is for yesterday when I entered the account using the FF browser--or, again, what i think is the FF browser. What's curious is that it shows i was using the Chrome browser, and that I'm apparently still using this browser as it's listed as the "Current" session. How can this be? While I have the Chrome app on my phone, I disabled it long ago and have never used it, and most certainly did not use it during the time and activities in question. I have long speculated that I have been hacked and that my phone is sometimes (always?) controlled by this hacker, though no solid proof. Assuming the hacker uses Chrome, could this be reflecting their using the Chrome browser, as opposed to the FF browser, which I'm currently using (or think im using)? In other words, is this the proof of a hack? Or is this a glitch within Mega, mistakingly listing Chrome as my browser?

Asked by fedexdjs 2 days ago

Last reply by TyDraniu 1 day ago

Tabs become unusable

Occasionally (it already happened three times today) when i'm browsing and switching between tabs, one tab will become an image of its contents (as in - no links work, ca… (read more)

Occasionally (it already happened three times today) when i'm browsing and switching between tabs, one tab will become an image of its contents (as in - no links work, can't scroll vertically or horizontally) and the others become grey. Trying to reload the pages or open new ones doesn't work, they never load. Turning the browser off by going to the phone's home menu and closing Firefox in the recent applications view doesn't solve the problem, it only closes any private tabs but the issue persists when opening any new tab or preexisting ones. The only way to fix the problem is by force stopping the app. I've cleared the cache, it didn't solve the problem, and reinstalling seemed to work for a few days but now the problem is back. For reference, my add-ons/extensions are: Ghostery, NoScript and UBlock Origin.

Asked by mk99 2 days ago