Unable to Download Files from a Website in Mozilla Firefox – How Can I Fix This?

Hi there, I'm experiencing an issue where I cannot download files from a specific website using Mozilla Firefox. Whenever I click on a download link, the download doesn't… (read more)

Hi there, I'm experiencing an issue where I cannot download files from a specific website using Mozilla Firefox. Whenever I click on a download link, the download doesn't start, or it gets stuck. I’ve tried clearing my cache and restarting the browser, but the issue persists.

Has anyone encountered this problem before or have any suggestions on how to resolve it? Any help would be appreciated!

Thanks!

Asked by James Henry 11 minutes ago

Update 133 broke desktop mode on mobile

Hey guys, I'm using firefox mobile on a lenovo p11 tablet with android 11. Yesterday, everything was fine. This morning I'm opening firefox and every site I visit is hu… (read more)

Hey guys,

I'm using firefox mobile on a lenovo p11 tablet with android 11. Yesterday, everything was fine. This morning I'm opening firefox and every site I visit is huge. Like, really huge. It looks like it is zoomed in, but the max zoom out state is still huge.

It turns out that desktop mode doesn't work anymore, because firefox 133 was installed overnight on my tablet. If you toggle it in the 3 dot menu, the site just reloads but if you check the menue after that it's deactivated again. This happens with the new option (always load desktop mode under website settings) on and off.

Most mobile sites are terrible on tablets since most of the screen real estate is completely wasted by way too big fonts, sidebars, etc.

Is there a workaround for this?

Also, is this a known issue, or should I report it on bugzilla or something?

Cheers

Asked by dr.gunjah 3 days ago

Last reply by TyDraniu 25 minutes ago

Open in native apps "always" setting is missing

Hello, My Firefox on Android (latest version) is missing the "always" setting in "open links in native apps". It is also clear to me that this version doesn't even ask me… (read more)

Hello, My Firefox on Android (latest version) is missing the "always" setting in "open links in native apps". It is also clear to me that this version doesn't even ask me to open links in native apps (that is the current setting). I would like to understand if this is a bug or something that has changed in one of the releases and the help pages aren't yet updated. Thanks

Antonio

Asked by antogg2004 9 hours ago

font size

I'm sorry for the question, usually this is something easy to fix on a PC or phone, but I'm on my tablet (Samsung, android) and somehow none of the settings available her… (read more)

I'm sorry for the question, usually this is something easy to fix on a PC or phone, but I'm on my tablet (Samsung, android) and somehow none of the settings available here, offer a solution in lowering the font size on my screen. I've looked at YouTube videos, gone into reddit and even asked Google, yet all the answers are somewhat the same but cannot be found while I'm on this tablet. I need help please!!! 😫

Asked by KS 11 hours ago

  • Solved

Horizontal menu on a web site changed suddenly, no change made to web site

Hello! A web site I frequent, livebyliving.org, has a menu structure running horizontally across the top of the pages. Each option has a pull-down sub-menu. Yesterday af… (read more)

Hello!

A web site I frequent, livebyliving.org, has a menu structure running horizontally across the top of the pages. Each option has a pull-down sub-menu. Yesterday afternoon or evening that menu turned into the three bar menu icon in the upper corner of the pages and the horizontal menu disappeared. When I click the three bar icon the entire menu structure is displayed vertically.

Firefox on my Android tablet was updated November 26. I used the site in question numerous times since that update and the menu was displayed correctly. It displayed correctly yesterday morning, Nov 29. In the evening, when I went to use the site, the menu behavior had changed. I also note the change when using my Android phone. The last Android update for my tablet was February 6, 2023.

I tested with Chrome and Google today and they display the menu correctly so it seems as if something specific to Firefox changed yesterday.

I've attached three screen shots. The first is the correct behavior with the horizontal menu. The second image shows the same page with the changed menu presentation. The third image shows the sub-menu presentation after whatever changed.

Any thoughts would be most appreciated!

Asked by Ed Robb 21 hours ago

Answered by Ed Robb 20 hours ago

new page won't load

when I type in the address bar to go to a new page, the new page either doesn't load at all or loads briefly then goes back to the page that was previously loaded in that… (read more)

when I type in the address bar to go to a new page, the new page either doesn't load at all or loads briefly then goes back to the page that was previously loaded in that tab. the only way to go to a new page is to open a new tab (or close all tabs then open tab 1). is this how it's supposed to work? because this isn't how any browser has ever worked LOL. if it's not expected, how do I fix it?

apologies if already asked but I didn't see it.

Asked by bexb615 20 hours ago

Firefox stuck in Desktop mode

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version. However every time I … (read more)

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version.

However every time I open a new tab- it will always open the Desktop version.

So,please if someone could publish the correct version.

Asked by tompa09 1 day ago

Last reply by James 21 hours ago

Persistent crashes when pinching to zoom on Firefox Android

When using Firefox on Android for a while, attempting to use pinch to zoom on a web site will cause Android to crash, as in the screen will go black, the G logo animation… (read more)

When using Firefox on Android for a while, attempting to use pinch to zoom on a web site will cause Android to crash, as in the screen will go black, the G logo animation will appear, and I'll be sent back to the lock screen. It's not just the app that crashes. It doesn't seem to be a full reboot as that takes longer and starts with a different animation, but some part of Android is restarting.

It's consistent but not predictable. Pinch to zoom will work on one site fine and then crash on the same site later. It seems to be a resource issue as it's unlikely to happen on a fresh instance and it becomes more likely the longer you've been using Firefox.

This has been happening for several months, since at least July. It's happened both on my old Pixel 6 Pro and my new Pixel 9 Pro. It's happened on both Android 14 and 15.

I eventually found out I could go to Settings > About Firefox > Crashes and get some debugging info, but I don't know what to do with it. I currently have 15 crashes between now and Oct 16th which all say:

java.lang.RuntimeException: Adding window failed

Clicking Share to get more info on the latest one adds:

java.lang.RunetimeException: Adding window failed

at android.view.ViewRootImpl.setView(ViewRootImpl.java:1618)
at android.view.WindowManager.Global.addView(WindowManagerGlobal.java:442)
at android.view.WindowManagerImpl.addView(WindowManagerImpl.java:158)
at android.app.Dialog.show(Dialog.java:352)
[...]

Caused by: android.os.DeadObjectException

at android.os.BinderProxy.transactNative(NativeMethod)
at android.os.BinderProxy.transact(BinderProxy.java:568)
at android.view.IWindowSession$Stub$Proxy.addToDisplayAsUser(IWindowSession.java:1305)
at android.view.ViewRootImpl.setView(ViewRootImpl.java:1596)
... 18 more

I don't know what to do with this info. Should I file a Bugzilla report with just this? The GUID associated with the most recent one is 7a5e5497-bb62-4e3c-94fc-5c63c51d0830. I can't look it up in crash-stats.mozilla.org. Or should I assume all crash reports are automatically received? I'd still like to be able to have a Bugzilla bug to watch for progress.

Asked by gregvalure 23 hours ago

Last reply by Paul 22 hours ago

  • Solved

firefox nigthly adress bar divided into two parts

After the last update the address bar is divided into two parts. One below and the other above. How can I change the settings that I get only a address bar above with two… (read more)

After the last update the address bar is divided into two parts. One below and the other above. How can I change the settings that I get only a address bar above with two parts. Attached the screen

Asked by C N 1 day ago

Answered by C N 1 day ago

Stuck in Desktop Mode

Hi, my browser on my tablet keeps making all tabs stuck in desktop mode with no way to turn it off. It started happening today when it updated to the latest Firefox Andro… (read more)

Hi, my browser on my tablet keeps making all tabs stuck in desktop mode with no way to turn it off. It started happening today when it updated to the latest Firefox Android 133. The desktop mode toggle is set to off, and when I click it it still is set to off and it's still in Desktop mode. When I copy the URL to another tab I can turn desktop mode off, but that gets reset to on whenever the browser is killed in the background.

I've tried force closing the app and clearing cache, any help would be appreciated.

Asked by Syer10 2 days ago

Last reply by Syer10 1 day ago

Default font size too small using Google Search.

Suddenly when using Google on my tablet the search results have become too small to read I see no way of adjusting this apart. from zooming with my fingers. I have playe… (read more)

Suddenly when using Google on my tablet the search results have become too small to read I see no way of adjusting this apart. from zooming with my fingers. I have played with accessiblity settings and reinstalled without success. Other sites seem OK and Chrome works well too. I see from the various support forums that this has happened regularly in the past but no one comes up with a good answer. I don't want to dump Firefox.

Asked by David Hardy 1 day ago

Can't view saved passwords on mobile

I've been trying to view my saved passwords on mobile but every time I either enter my pin or use my thumbprint to log in, the action doesn't complete. It just goes back … (read more)

I've been trying to view my saved passwords on mobile but every time I either enter my pin or use my thumbprint to log in, the action doesn't complete. It just goes back to the enter pin screen again and again.

This is the first time I'm encountering this problem and I'm a bit stumped.

Asked by thesis101 3 days ago

Last reply by TyDraniu 1 day ago