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Secure website will not recognize 2FA code

I have a particular banking website that I have been unable to use this past week. When I enter username and password, the site sends a code. When I enter that code, the … (read more)

I have a particular banking website that I have been unable to use this past week. When I enter username and password, the site sends a code. When I enter that code, the website returns a message that the code is incorrect (it is not) and that my account has been locked. I worked with a CS agent at the company online, and he confirmed that I am entering the correct code. What is causing this? I have not changed any of my Firefox settings for several months. My browser is updated to the latest version. When I log in using Safari, I have no issues. Do you know of a reason this is happening?

Asked by ddirusso 1 day ago

Generated email and password for account log—in

While on Firefox, I generated a Mozilla log-in for an account this week. Today I went to the log-in and…….well nothing from Firefox. I love the idea of protecting my ema… (read more)

While on Firefox, I generated a Mozilla log-in for an account this week. Today I went to the log-in and…….well nothing from Firefox.

I love the idea of protecting my email address, but what good is it if I can’t access the account because the generated email and password don’t show up. I must be missing a step.

Asked by SJ Hopkins 1 week ago

Endless sign-in loop

I can’t sign in via email to access tabs on my browser on my computer because the signing system puts me into an endless loop, of confirmation emails 2FA authorization co… (read more)

I can’t sign in via email to access tabs on my browser on my computer because the signing system puts me into an endless loop, of confirmation emails 2FA authorization codes and takes me back to square one every time. No error messages.

i’m using the latest software for everything, and a brand new iPhone.

Asked by Xenu 1 week ago

passwords showing up blank between ios devices

Hello, I recently changed my phone and my firefox information seems to have transferred over icloud. I was having issues with the back-up and transfer at first, so this … (read more)

Hello,

I recently changed my phone and my firefox information seems to have transferred over icloud. I was having issues with the back-up and transfer at first, so this may have contributed, but I figured resyncing everything would have solved that. Instead, a password I created on my mac did not transfer over onto my phone and a lot of the time my saved passwords are just blank. Sometimes I can still tap on a password and it’ll fill in anyway but most of the time it doesn’t and when I go to manually transfer it I’m greeted with username (blank) password (blank). How do I fix this?

Asked by shairabrownlee 1 month ago

iPad blocking password apps

I love Firefox so much, BUT on my ipad, a dark area that seems to be reserved for Firefox password priorities or just a black area with a up-carat/down-carat "Done" block… (read more)

I love Firefox so much, BUT on my ipad, a dark area that seems to be reserved for Firefox password priorities or just a black area with a up-carat/down-carat "Done" blocks where I would normally see passwords from Roboform or iCloud. Is there a way to fix this? Thanks! db

Asked by david.burk 1 month ago

Wrong account

When I entered my login information, I entered someone else’s account. There’s no logout option so I can’t log out and get into my account. 1. Is my information compromis… (read more)

When I entered my login information, I entered someone else’s account. There’s no logout option so I can’t log out and get into my account. 1. Is my information compromised? 2. How do I remedy? Thank you for your help

Asked by sashmon 1 month ago

how do I change my phone number so I can login? I have been asking this question since 2018 and no one has answered

I type in my username and my password but you have installed a block that DEMANDS I sign up for 2-party verification or whatever its called and I cannot sign up for your … (read more)

I type in my username and my password but you have installed a block that DEMANDS I sign up for 2-party verification or whatever its called and I cannot sign up for your 2-party verification because 5 years ago I had a different phone number and your 2-party verification is sending a code to my old number. I have been asking for 5 years how I change my phone number so I can get the code and 5 years ago some man suggested I be a 'bit more patient' so how many more years do you expect me to wait for a reply?

Asked by Juliet 1 month ago