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Links and apps

When using the the web browser, I used to be able to click on a link such as a vcard and it would automatically open outlook. Now it wants to save it to my disc. what is … (read more)

When using the the web browser, I used to be able to click on a link such as a vcard and it would automatically open outlook. Now it wants to save it to my disc. what is the setting for this. the same goes for a link that would open excel automatically but again it wants to save it first.

Asked by Robert 1 week ago

Last reply by Terry 1 week ago

Frequent (2 and 3 times per day) crashes,, 37 Firefox process? And it makes zero difference if I go to Performance and check or uncheck boxes and NEVER is there an option presented to limit the processes/

Crashes freeze ups Tired of them all day every day. Cache fills up and computer shuts down. 24 Firefox processes ,,, 37 Firefox processes and every one of them is st… (read more)

Crashes freeze ups Tired of them all day every day. Cache fills up and computer shuts down. 24 Firefox processes ,,, 37 Firefox processes and every one of them is storing history and cookies till the system stops.. Performance section? Worthless. Does not matter what is checked or unchecked,, and NEVER has there appeared a box to choose a limit of 6 or 8 processes.. WTF

Asked by Deanalfred 2 weeks ago

Last reply by Terry 2 weeks ago

Unable to send request at the startup

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. PC and the internet … (read more)

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. PC and the internet connection is fine. What could be the issue?

Asked by Ashish Massey 3 weeks ago

Last reply by FredMcD 3 weeks ago

Unable to send request at the startup

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. For example, if I op… (read more)

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. For example, if I open instagram.com: At the bottom it says, "sending request to www.instagram.com" and it stucks on that for some time as I'm not able to click anywhere in the webpage. And sometimes, it says, "transferring data from www.instagram.com" PC and the internet connection is fine. What could be the issue?

Asked by Ashish Massey 3 weeks ago

Last reply by FredMcD 3 weeks ago

Have changed password on my Citibank on account I can no longer open the account

Citibank cannot access the online account changed pass word and it keeps asking me for the new password. Citibank says Firefox has to be restored? Please help Thank you J… (read more)

Citibank cannot access the online account changed pass word and it keeps asking me for the new password.

Citibank says Firefox has to be restored?

Please help

Thank you Judith B. Basch

Asked by baschmets358 1 month ago

Last reply by cor-el 1 month ago

When ever we try yahoo.com w/Mozilla we get an error message( no verification) and can't access. This is the 1st time as we have used Firefox for many yrs. Edge seems to be blocking in some way. Please fix and thanks so much. C/B @ soundplays@yahoo.com

Hello, please see the subject line for question. I goofed when writing. Thanks for your help we appreciate it. our operating system is windows 10 not 8 as listed. I'll re… (read more)

Hello, please see the subject line for question. I goofed when writing. Thanks for your help we appreciate it. our operating system is windows 10 not 8 as listed.

I'll repeat, whenever yahoo.com is being accessed from Firefox there is an error message. This is a first as we have used this browser for many yrs. After relocating this has become a problem. Edge browser seems to be interfering. Please fix and thank you.

Asked by Yahoo.com 2 months ago

Last reply by FredMcD 2 months ago

firefox blocked my auto payment site, had to use Chrome to pay my bill!!

I wanted to pay a bill and got this: Secure Connection Failed An error occurred during a connection to mysubarumotorsfinance.com. Peer’s Certificate has been revoked. Err… (read more)

I wanted to pay a bill and got this:

Secure Connection Failed An error occurred during a connection to mysubarumotorsfinance.com. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Sure!!, let me call them and tell them to fix their certificate! Luckily I have Chrome, and I used Chrome with no problem to pay my damn bill!

In addition to this stupidity, every single time I log onto a website I have to turn off the tracking shield because if I don't, the website does not work. I disabled this in settings, but it just comes right back again. I don't care about a site on which I have to pay a bill tracking me or not. Firefox is becoming so unusable, I may as well just use Chrome from now on. What the hell happened to the browser I have been using for almost two decades???

Asked by jg 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Facebook for the last couple months will not ever finish loading or show any pictures in posts, then when I scroll it never refreshes to catch up. had to switch to brave to use facebook.

what changed. I have been a staunch Firefox fan for many years. now it wont work for just the one app? did all the usual things cookies, cache, ect. it works for a coupl… (read more)

what changed. I have been a staunch Firefox fan for many years. now it wont work for just the one app? did all the usual things cookies, cache, ect. it works for a couple hours at most then goes right back to useless.

Asked by John F 3 months ago

Last reply by Terry 3 months ago

Firefox update proces is corrupted/hacked to install background update 308046B0AF4A39CB which provides Tr.Gen threat

I can't find anything about a compromised Firefox update while using the browser when you go to help and let the browser update itself. It seems you've been hacked becaus… (read more)

I can't find anything about a compromised Firefox update while using the browser when you go to help and let the browser update itself. It seems you've been hacked because I can't otherwise explain the firefox background update 308046BoAF4A39CB, which is been detected by my systems. I obviously have more information about this if you like, but I see nowhere how to report this properly. This is the first time this has happened to me, at least as far as I know and so far I've only detected the Tr.Gen threat on my Windows computers. I would like an adequate response from Mozilla on how this could happen and what the repercussions are plus how to avoid this in the future. I've been using the Firefox browser on all my systems with various operating systems and would prefer to keep using it, but not if your own updating process is comprimised. I also think it's idiotic that I can't upload a bigger screenshot than 1024 kb because my very relevant picture is 3084 kb in size.

Sincerely,


J.L

Asked by Jayfl 3 months ago

Last reply by FredMcD 3 months ago