Showing questions tagged: Show all questions

Address bar jumping off screen when used

Since 2 weeks, I have been facing a UI error in the address bar. Whenever I select it to type something, the bar and search suggestions jump up off-screen. Pic attached. … (read more)

Since 2 weeks, I have been facing a UI error in the address bar. Whenever I select it to type something, the bar and search suggestions jump up off-screen. Pic attached.

Asked by rahul.epsilon09 5 hours ago

Last reply by cor-el 40 minutes ago

White screen

Whenever I try to log into my online banking all I get is a white screen, nothing whatsoever. I can log in just fine using the dreaded Microsoft Edge or Chrome but firef… (read more)

Whenever I try to log into my online banking all I get is a white screen, nothing whatsoever.

I can log in just fine using the dreaded Microsoft Edge or Chrome but firefox will not work.

Now, I do know that I have actually logged in with firefox because if I come back to the page 10 minute later I get a banking message saying that as I haven't done anything for 10 minutes it has now logged me out!

I have cleared cache & cookies, I've started in safe mode and looked at the threads in the forum but nothing helps.

This is happening on all instances of firefox that I have, work, home, laptop.

please help

thanks

Asked by It's me 12 hours ago

Last reply by cor-el 1 hour ago

Firefox automatically download files .docx from facebook page as pdf

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is brok… (read more)

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

Asked by Mateusz (Mateuszy) 1 month ago

Last reply by cor-el 1 hour ago

crashing browser

WHY THE F IS MY FIREFOX CRASHING EVERY DAY FOR THE LAST MONTH? WHAT IS GOING ON< AND HOW CAN I CORRECT IT? THIS IS A HORRIBLE EXPERIENCE, AND IF IT CAN'T BE FIXED PL… (read more)

WHY THE F IS MY FIREFOX CRASHING EVERY DAY FOR THE LAST MONTH? WHAT IS GOING ON< AND HOW CAN I CORRECT IT? THIS IS A HORRIBLE EXPERIENCE, AND IF IT CAN'T BE FIXED PLEASE TELL ME A BETTER BROWSER>....

Asked by R Key Co 22 hours ago

Last reply by Paul 15 hours ago

why my wordpress site not opening on mozilla firefox browser but opening on chrome browser

sir , I have a wordpress website (https://aghortantra.com) Today morning my wp site not opening on mozila firefox but on chrome browser , it opening well. So, I request… (read more)

sir , I have a wordpress website (https://aghortantra.com) Today morning my wp site not opening on mozila firefox but on chrome browser , it opening well. So, I request you please fix the problem.

Asked by Acharya Pradeep Kumar 1 week ago

Last reply by jonzn4SUSE 17 hours ago

Secure Connection Failed

Hi, I am trying to access a website, and I keep getting 'Secure Connection Failed', with the error codes: ' PR_END_OF_FILE_ERROR', or 'SSL_ERROR_RX_RECORD_TOO_LONG'. This… (read more)

Hi, I am trying to access a website, and I keep getting 'Secure Connection Failed', with the error codes: ' PR_END_OF_FILE_ERROR', or 'SSL_ERROR_RX_RECORD_TOO_LONG'. This only happens in 'Firefox', 'Microsoft Edge' and 'Google Chrome' load without any issues. I have the same problem on PC and Android. I have tried everything that I could from the information I received on the internet and here in the help forums, from disabling proxy, firewalls, on the browser and on my PC. I have added exceptions to HTTPS, disabled 'Enhanced Tracking Protection'. Nothing seems to work. If you could help me this would be greatly appreciated, as Mozilla Firefox is my trusted browser. Thank you very much.

Asked by DTS 1 day ago

Last reply by cor-el 23 hours ago

Browser not allowing "conversations" feature to open in Yahoo Finance

I am unable to view "Conversations" within the Yahoo Finance Stock Quote portal. This feature displays real time discussion of the security and has thousands of responses… (read more)

I am unable to view "Conversations" within the Yahoo Finance Stock Quote portal. This feature displays real time discussion of the security and has thousands of responses. Noticed this when using the Microsoft 365 browser that this is not a problem. My PC is a Dell with Windows 10.

Asked by for1fred 1 day ago

Last reply by Agent virtuel 1 day ago

Wanting to access my bookmarks and passwords

Hey, i have been in some trouble because the last device i had with my firefox account logged in was my phone, and I recently broke it. So now Im trying to log in with m… (read more)

Hey, i have been in some trouble because the last device i had with my firefox account logged in was my phone, and I recently broke it.

So now Im trying to log in with my google account but when i want to restore my session(take back my data like bookmarks and passwords, all the "sync" thing you know) into my computer he says that I need to enter a "master password" refering to that one password i created randomly in 2021, or else, use a key something that i couldve created(I didnt, cause i didnt know the existence of it) to re-enter my session without erasing all my data, because yes, if i forgot the password it says that if i restore it, the data will be erased And with my only logged in device now broken i cant regain access to my data, i have a lot of my passwords of pretty much all my gaming accounts there(and more), and if u wonder how did i got to enter the account without having the possibility of activating the "sync" thing, i just entered with my google account as I do always, but just because i dont remember my very old now password, i cant get back my passwords.

So thats my problem, i hope that my english was understandable, and if u can respond in spanish it would be even more helpful for me but if not, its fine.

Asked by Dym gomez 1 day ago

Last reply by cor-el 1 day ago

Security Certificate and addresses Missmatches

On my PC's Firefox wont connect to my work servers"DQS Worldwide". I have tried to connect to,"auditcenter.dqsus.com". The page times out and wont connect. It works with … (read more)

On my PC's Firefox wont connect to my work servers"DQS Worldwide". I have tried to connect to,"auditcenter.dqsus.com". The page times out and wont connect. It works with Opera and Yandex but not fire fox. I have tried to connect in Michigan,California and Europe. Can you fix this issue so that I can connect to "auditcenter.dqsus.com" and use Firefox. Mark West [removed phone# from public support forum]

Asked by computers24business 2 days ago

Last reply by cor-el 1 day ago

No voice input support

Hello Firefox community, I'm not sure if this is an issue or a suggestion. The thing is, I bought a chatbot which supports voice input. Every Chromium browser displays t… (read more)

Hello Firefox community,

I'm not sure if this is an issue or a suggestion. The thing is, I bought a chatbot which supports voice input. Every Chromium browser displays the respective input icon and works great. Sadly, Firefox, my favorite browser and the one I use to promote, won't even display this icon.

I just wanted to comment about this because it makes me sad.

Firefox: https://snipboard.io/VjuR5F.jpg

All the rest: https://snipboard.io/lnaNXi.jpg

Asked by CarlosTorch 3 days ago

Last reply by cor-el 2 days ago

Outdated version Firefox

Get message saying using an outdated version of Firefox even though I have upgraded every time one available. Message is trying to force me into setting up a new profile… (read more)

Get message saying using an outdated version of Firefox even though I have upgraded every time one available. Message is trying to force me into setting up a new profile.

Asked by grtalley 3 days ago

Last reply by cor-el 2 days ago

NO Options in menu.

Over and over, when trying to get help from firefox, I am told to go to Options in the three bar menu. There is NO options on the menu. Using Windows 10 pro All programs… (read more)

Over and over, when trying to get help from firefox, I am told to go to Options in the three bar menu. There is NO options on the menu. Using Windows 10 pro All programs updated. NEVER had "Options" on the Firefox menu - NEVER!!! Told to go to General and turn off Hardware acceleration. NO SUCH choice exists in the General heading under the Settings.

What Universe am I in?????

Asked by fryque 3 months ago

Last reply by BrendaC 3 days ago

Problem with search results

Hi Support Team, Hope you are doing well. Do you have any issues with the service as I see from https://downdetector.pl/status/duckduckgo/ 144 was reported? If you can j… (read more)

Hi Support Team, Hope you are doing well. Do you have any issues with the service as I see from https://downdetector.pl/status/duckduckgo/ 144 was reported?

If you can just email me about reason if there was any malicious activities I happy to help.

Thanks RO

Asked by ronoc2020 3 days ago

Last reply by James 3 days ago

Problem on mobiles (apple and Android) and PC (Windows)

When we enter a search query on mobiles or on PC using Firefox we get:- There was an error displaying the search results. Please try again. This started happening today… (read more)

When we enter a search query on mobiles or on PC using Firefox we get:-

There was an error displaying the search results. Please try again.

This started happening today at about 10:45 (BST+2) Using Safari or the Galaxy search engine or using Chrome on the PC works fine.

At first we thought it might be a local problem so we re-booted our router - no result. We re-set Firefox on the PC - no result (anyway it is generalised).

Curiously WhatsApp is still connected (had to re-connect after re-set). So what is going on please?

Jon

Asked by mouson 3 days ago

Last reply by James 3 days ago