Showing questions tagged: Show all questions

Pop-up blocked

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, i… (read more)

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, it shows me the little icon showing I have added exceptions for this site. However; the pop-up still gets blocked.

The site is: https://www.foxit.com/ I try clicking the Log In drop down then Foxit Account. Before this would pop-up the log in screen for the site but since version 125, it does not. I just updated to version 126 to see if that resolved it before creating this post but it didn't. Thus I am here trying to get help.

Asked by Kevin 1 month ago

Last reply by Kevin 1 hour ago

Bookmarks disappeared in desktop browser even though still marked with blue star

The bookmarks disappeard on the toolbar or in the library even though the sites that were previously bookmarked are still marked with the blue star. Comically it still sh… (read more)

The bookmarks disappeard on the toolbar or in the library even though the sites that were previously bookmarked are still marked with the blue star. Comically it still shows my recent additions even though they are nowhere else to be found.

On mobile the bookmarks are still there but resynching, reinstalling, restarting didn't work.

When i want to bookmark the disappeared ones again, they won't be saved and are gone again the next time I start the browser.

It's really annoying, I had a lot of them and I don't want to use desktop shortcuts or use another browser but I might just have to.

Asked by ckeeesn 1 hour ago

Unable to restore previous session following power outages & Firefox update

Hi, My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when … (read more)

Hi,

My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when I launched Firefox, it started as brand new with all my addons gone and none of the previous session restored (I had 4 Firefox browsers opened with each 20+ tabs opened).

I have tried looking at C:\Users\MYUSER\AppData\Roaming\Mozilla\Firefox\Profiles but found nothing of interest. Where is everything and how can I restore everything I had ?

I even tried Troubleshooting mode and downgrading to a former version of Firefox (126.0.1 64 bits).

Thanks,

Asked by aglaepheryl 5 hours ago

Firefox Screenshot

Good day! After the last firefox update, there was a change in the way screenshots are saved. Specifically, the file names are the same, only for some pages they create … (read more)

Good day!

After the last firefox update, there was a change in the way screenshots are saved. Specifically, the file names are the same, only for some pages they create them uniquely as it was before. I am sending an example of a name (Screenshot 2024-06-17 a[...]) that is the same for different screenshots and therefore I always have to rename it. Before the update, this never happened, each screenshot had a unique file name, so it was saved without the need to enter a file name.

I use this feature very often and i find it very annoying to create file name and it is very impractical and time consuming. Can it be set somewhere? Or what should I do. I really like this function of firefox and I don't use another browser because of it. I don't even plan to, because I think it's the best browser and has a lot of great features. This is one of them and I'm really disappointed that it got worse with the update.

Asked by evaondrejkova137 9 hours ago

PDF data lost on crash even after saving

Hello, I was editing a fillable PDF document in Firefox, which I had saved repeatedly (saved over existing file) as I was making changes. After a crash, I selected "rec… (read more)

Hello,

I was editing a fillable PDF document in Firefox, which I had saved repeatedly (saved over existing file) as I was making changes.

After a crash, I selected "recover session" and the document was open but was now empty. Another document I was editing, which was not open in Firefox but was being saved to a separate file, did not experience the loss of data entries.

Would anyone happen to know the reason for this issue and whether there is any way to recover the data?

Thank you.

Asked by fc171 10 hours ago

Last reply by fc171 9 hours ago

can not open banggood site and problems when using nordvpn

Good morning from Holland. I am amazed not being able to open sites like Banggood and a few others. Tried to delete all the controls on the item but it does not change t… (read more)

Good morning from Holland.

I am amazed not being able to open sites like Banggood and a few others. Tried to delete all the controls on the item but it does not change the behavior of Firefox. Please inform.

Hans Minekus The Netherlands

Asked by minekus1943 10 hours ago

Bookmarks disappeared and can't get them back

I reinstalled Windows because my Windows got basically completely corrupted, I tried to log in to Firefox after reinstalling and it won't retrieve the bookmarks I had unt… (read more)

I reinstalled Windows because my Windows got basically completely corrupted, I tried to log in to Firefox after reinstalling and it won't retrieve the bookmarks I had until 15 or 16 June, please help I can't get them back

Asked by benabouadam4 19 hours ago

Last reply by benabouadam4 11 hours ago

saved Passwords

Respected Sir/Mam I saved my password on Firefox but when i reset the password of my firefox account all my saved password are gone. How Do i recover all my Pass?? … (read more)

Respected Sir/Mam I saved my password on Firefox but when i reset the password of my firefox account all my saved password are gone. How Do i recover all my Pass??

Asked by DEVIL 13 hours ago

Unable to download (trusted sites, Firefox apps/themes, anything)

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another brow… (read more)

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another browser) in an attempt to fix this issue to no avail. I cannot download from verified sites, nor am I able to download Firefox's own extensions or themes (when I attempt I get an error telling me to check my connection, screenshot included).

I would like to be able to use Firefox normally again, with the ability to download files and install my extensions restored.

Asked by Chama 1 week ago

Last reply by Chama 1 day ago

Website Not Loading in firfox

I am experiencing a significant issue with my website, which fails to load when accessed via Google Chrome. The website works perfectly on other browsers like chrome, Saf… (read more)

I am experiencing a significant issue with my website, which fails to load when accessed via Google Chrome. The website works perfectly on other browsers like chrome, Safari, and Edge.However, when attempting to Click here in mozila, the page remains blank and does not load at all. Additionally, I have noticed a persistent problem with reCAPTCHA. Even though I solve the CAPTCHA correctly, it repeatedly appears, preventing me from accessing the site. Details: Issue: Website not loading in Mozila firfox Browsers Tested: Chrome, Safari, Edge (All working fine)

Version: [26.0.6478.61/.62]

Operating System: [Windows 10] Additional Issue: reCAPTCHA keeps reappearing despite being solved correctly I have attempted the following troubleshooting steps without success: Clearing browser cache and cookies. Disabling all extensions. Checking the website on incognito mode. Ensuring Mozila is updated to the latest version. I would greatly appreciate any insights or suggestions on how to resolve these issues. Thank you in advance for your assistance! Best regards,

Asked by RolandMarks 1 day ago

Audio distorts for a second when I pause/unpause, mute/unmute or skip around videos

Hi. I feel like this problem has only shown up in the last couple months but for some reason, on firefox, when say watching something on youtube and I go to pause or skip… (read more)

Hi. I feel like this problem has only shown up in the last couple months but for some reason, on firefox, when say watching something on youtube and I go to pause or skip around in the video I'll get this very unpleasant distorted digital noise sound very briefly. I've tried turning off and back on hardware acceleration and some other things but no dice. I can hear the distortion on my onboard sound, my usb headset, and hdmi audio through the graphics card so I don't think its my hardware. This distortion also doesn't happen with say MPC/VLC or watching Youtube via Edge or Chrome.

Asked by snakemanzero 1 day ago

I LOVE Mozilla and Firefox! And - have forgotten my password and don't want to lose my stuff with a new one

I was wondering about password recovery, or account continuity when changing a password. I have a new machine at work and want to add my firefox account.... … (read more)

I was wondering about password recovery, or account continuity when changing a password.

I have a new machine at work and want to add my firefox account....

Asked by rjones3 1 day ago

I can't open Youtube.com. I get a message that says "Did not connect: Potential Security Issue"

Today all of the sudden, one of my computers running Firefox won't connect to Youtube at all. It says security issue with HSTS. It also says there there is nothing I can … (read more)

Today all of the sudden, one of my computers running Firefox won't connect to Youtube at all. It says security issue with HSTS. It also says there there is nothing I can do to resolve it. Surely that can't be true. Youtube runs on every other computer in the office just fine.

Here is a screen capture of the message:

Asked by kirk2892 1 day ago

Not loading

After one of the updates a few months ago, I have started to have trouble with firefox. After a while if I try to open a new tab and type in a link, the tab will try to l… (read more)

After one of the updates a few months ago, I have started to have trouble with firefox. After a while if I try to open a new tab and type in a link, the tab will try to load forever and I will not be able to open any more as doing another tab and typing a new link will have the same problem. I found that at first I could close the browser and reopen it to have the tab fully load and refresh whatever was already open, but after a bit that started to have an issue too. Most times now if I shut down and relaunch firefox within a few minutes the browser will open with all of the tabs open but they are all blank, with no links filled in, pages loaded, or anything. If I close and reopen after that then it only opens with a "new tab" page and everything that was open is lost. None of the more recent updates for firefox have seemed to fix this issue.

Thank you.

Asked by Necross SkyWing 1 day ago

Auto-select address bar in new private window?

Unlike opening a regular new window or even just opening a new private browsing tab in an existing window, when I open a private browsing window, the address bar isn't au… (read more)

Unlike opening a regular new window or even just opening a new private browsing tab in an existing window, when I open a private browsing window, the address bar isn't auto-selected. I know I can use 'Ctrl+L' to select it but that's not a habit I've been able to train yet, and doing so would be much more frustrating than just using firefox in a more intuitive way. How can I change this? Is there anything that can be done? I can't find any relevant setting when digging into the 'about:config' section, nor in any of the regular app settings.

Asked by yeah this is kaybee 1 day ago

primary password

Hello. I have window10. I have primary password which must entered before accessing any site. or the last 3days my computer asks me repeatedly to enter my primary passwor… (read more)

Hello. I have window10. I have primary password which must entered before accessing any site. or the last 3days my computer asks me repeatedly to enter my primary password. and the circle goes on.

So I am unable to use my computer.

I was searching for a support phone number to explain myself better. Sadly I could not find any number. Please help. Thank

Asked by adelhart 2 days ago

Firefox does not load any site

Hi. I just hoped on my computer and firefox seems to not want to load any site. Somehow this support page is the only thing that seems to be working. My other browsers su… (read more)

Hi. I just hoped on my computer and firefox seems to not want to load any site. Somehow this support page is the only thing that seems to be working. My other browsers such as Chrome is working perfectly fine, I'm able to search whatever & watch videos no problem so it does not appear to be a wifi issue...

Everything I search on firefox leads to a blank page that doesn't appear to be loading no matter how long I leave it for. The menu button in firefox does not work either

I've tried: - Restarting the computer several times - Turning off Anti-Virus - Clearing cookies & data

I've attached screenshots of what it looks like whenever I try to search for something... Looking to hear of any solutions you may have!

Asked by imauxetic 2 days ago

Firefox freezes

Windows 10. Have used Firefox for years with no problem. Out of the blue, when Firefox is invoked, it comes up, but the screen dims after a few seconds, an the hourglas… (read more)

Windows 10. Have used Firefox for years with no problem. Out of the blue, when Firefox is invoked, it comes up, but the screen dims after a few seconds, an the hourglass appears and Firefox freezes at that point. I have to use Task Manager to close it. I tried uninstall and that failed. Then I manually deleted the Firexfox program files. When I tried to install the program from Firefox, that failed as well with a window that pops and says there was a problem. Then the install window freezes (!) and again I have to resort to Task Manager to stop the program. What to do to get Firefox running again? Thanks. Bob Ochsman ochsman@gmail.com

Asked by Bob Ochsman 2 days ago