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  • Solved

Since the last upgrade I have been having a problem with outlook.com/OWA signing in, need to keep clearing cookies

So I have had a favorite URL in Firefox for a decade or more https://www.outlook.com/owa to access outlook.com via web browser. Microsoft in Firefox only since the last … (read more)

So I have had a favorite URL in Firefox for a decade or more https://www.outlook.com/owa to access outlook.com via web browser. Microsoft in Firefox only since the last upgrade does some weird looking and throws an error saying to try again later. If I delete my cookies for live.com and refresh the link it brings me to the sign in page where I can put in the email/password and it opens fine. If I close the window same thing happens and have to clear cookies, etc. Doesn't have the issue on Chrome or Edge, but thought I would make someone aware something odd is happening there. For now I just am using an alternate link https://outlook.live.com/mail/0/ and it comes up fine but it is not re authenticating again at that point.

Is there something I can do to avoid the error?

Asked by shivaeb 3 months ago

Answered by Ed 3 months ago

  • Solved

Amazon website

After signing into Amazon with firefox 43.0.1 (64-bit) browser on my mackbook I am not able to click on anything in firefox. I have to quit firefox and restart it before… (read more)

After signing into Amazon with firefox 43.0.1 (64-bit) browser on my mackbook I am not able to click on anything in firefox. I have to quit firefox and restart it before I can do anything. The even happens in a private window. Safari has no problems.

Asked by Vance 4 months ago

Answered by Vexi 4 months ago

  • Solved

Audible Cloudplayer wont work since current update of Firefox!

Dear Helper, since the newest Firefox update, i got today (16.09.25), the audible cloudplayer doesnt work anymore, meaning it wont load the audiobook! I emptied the cach… (read more)

Dear Helper,

since the newest Firefox update, i got today (16.09.25), the audible cloudplayer doesnt work anymore, meaning it wont load the audiobook! I emptied the cache, but nothing changed. I tried the audible cloudplayer with Windows Edge and it works fine, so it is a Firefox specific problem. I granted all websides access to audio and media automatic replay, nothing changed. The cloudplayer doesnt work! So my question is: What else is interfering in Firefox with the loading of the player? Thank you so much in advance for your help :) Yours sincerely David

Asked by Dk-Doom 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Can't log in ICloud, validation window doesn't appear

Suddenly, I can no longer log in to iCloud on my MacBook Air from Firefox: I get the login alert and the code to validate the connection, but the window to enter the veri… (read more)

Suddenly, I can no longer log in to iCloud on my MacBook Air from Firefox: I get the login alert and the code to validate the connection, but the window to enter the verification code doesn't appear. It says "enter" the code, but I don't get the window to do so!

I'm on Big Sur 11.7.10, it worked without a hitch for years. This laptop is one of my trusted devices. Is a recent update preventing the connection?

I looked at similar questions, and answers from 2020 said to add the 6-digit code after my password, but that solution doesn't work.

It seems the problem is with Firefox; it works on Safari. Any solution for Firefox?

Thanks

Asked by cec.arne 4 months ago

Answered by jbr 4 months ago

  • Solved

some web page drop down boxes don't work

FF 115.27.0 esr Desktop Win 7 Pro 64 bit. I regularly use a web site where the drop down box and other link do not work. https://nypost.com/us-news/. Nothing happen… (read more)

FF 115.27.0 esr Desktop Win 7 Pro 64 bit. I regularly use a web site where the drop down box and other link do not work. https://nypost.com/us-news/. Nothing happens when click on the "Section" drop down at top of page. When get to the bottom of the page and click "See more stories" nothing happens. The web site works fine if I use Chrome on this pc and when I use FF on my Win 10 pc. I have tried disabling add-ons, start FF in Troubleshoot mode, refreshing FF, and disabling Tracking Protection. About the only thing I have done is remove FF and re-install. Any ideas?

Asked by oldman2 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Google meet crash

Dear friends, For the last 10 days I'm facing problem to run google meet. Either I can't join or the app crashes right after joining the session. The app works fine on o… (read more)

Dear friends,

For the last 10 days I'm facing problem to run google meet. Either I can't join or the app crashes right after joining the session. The app works fine on other browsers. Will appreciate your help.

With regards.

Abbas

Asked by Abbas Ali Siddiqui 4 months ago

Answered by Paul 4 months ago

  • Locked

Firefox doesn't display programs on YouTube TV for the last week

TV will not play programs. It brings up the app but when I select a specific program I get "We are experiencing problems with our servers. Try again later". It works fine… (read more)

TV will not play programs. It brings up the app but when I select a specific program I get "We are experiencing problems with our servers. Try again later". It works fine on Opera,Edge and on iPhone. I noticed that Firefox does not store my location in the same place as other browsers and wonder if that is the issue.

Asked by Anita Privett 4 months ago

Last reply by Paul 4 months ago

  • Solved

143.0.1 crashes some of my sites

I was using my computer with no issues this morning, then updated to ver 143.0.1. Now when I try to open a tab I see the page briefly flash across the screen and then ha… (read more)

I was using my computer with no issues this morning, then updated to ver 143.0.1. Now when I try to open a tab I see the page briefly flash across the screen and then have just a blank screen. It does not happen on all sites. Sometimes it is a tab within the same site that I can visit. No I am not tech savvy.

I'm using Windows 11 Pro Ver 24H2 build 26100.6584

Asked by richard101 4 months ago

Answered by George Kitsoukakis 4 months ago

  • Solved

can't validate icloud.com signin

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no he… (read more)

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no help. There used to be a pop-up that let you enter the code apple emailed you so you could access your icloud stuff on the web. Now there is no place to enter the code they send you. I enabled pop-ups too, but that didn't work. Help! I need my photos! And I use that site pretty much constantly-

Asked by NJTW 4 months ago

Answered by jbr 4 months ago

  • Solved

Google Passkey Prompt

Since the Tahoe upgrade I can't login to my google account because the 'Passkey' prompt that the system is supposed to automatically trigger, never eventuates as it used … (read more)

Since the Tahoe upgrade I can't login to my google account because the 'Passkey' prompt that the system is supposed to automatically trigger, never eventuates as it used to in Sequoia. I am signed into my account on the same desktop using Safari but my preferred browser is Firefox, so this is quite frustrating.

Asked by QbnPat 4 months ago

Answered by Pakeeza Safdar 4 months ago

  • Solved

Cannot open gmail using firefox in the last 3-4 days I able to open my gmail on my iphone no problem. it seems that some issue with

Enable cookies Make sure that your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies If you have cookies enabl… (read more)

Enable cookies

Make sure that your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.co.uk to your list of allowed sites. Learn more

Asked by remy.zaouche 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

ICloud Login Problem

Hello, I can no longer log in to iCloud applications on Firefox . On my iPhone 11, I receive the request to log in to my Apple account. I followed the same steps and was… (read more)

Hello,

I can no longer log in to iCloud applications on Firefox . On my iPhone 11, I receive the request to log in to my Apple account. I followed the same steps and was able to do so on Google Chrome. Attached is the error message.

Thank you in advance for your feedback.

Asked by Ambrazh 4 months ago

Answered by Denys 4 months ago

  • Solved

I am unable to sign into the iCloud web page on Firefox

I am unable to sign into the iCloud web page on Firefox. I can sign in on Microsoft Edge, or on the Safari browser on my phone, so this is clearly a Firefox specific pro… (read more)

I am unable to sign into the iCloud web page on Firefox. I can sign in on Microsoft Edge, or on the Safari browser on my phone, so this is clearly a Firefox specific problem. When I try to sign in, the page skips the option that verifies my identity and goes straight to a message saying "Failed to verify your identity, Try again" without allowing the verification to occur. The verification would occur if the page would allow it to, as it does in the other browsers I mentioned. This was working fine last time I logged in a few days ago, so this is a new problem. I could switch over to Edge, but would prefer to use Firefox, if I can. Please help me. Thank you.

Asked by mlkaplan 4 months ago

Answered by jbr 4 months ago

  • Solved

Videos on Canvas not appearing

For my Canvas courses, where there should be embedded videos, nothing shows up. However, the videos do appear on both chrome and microsoft edge. I have tried disabling UB… (read more)

For my Canvas courses, where there should be embedded videos, nothing shows up. However, the videos do appear on both chrome and microsoft edge. I have tried disabling UBlock origin on Canvas and it makes no difference. Attached are screenshots of what I see in Firefox (no video) vs Edge (video).

Asked by meghanaarias 4 months ago

Answered by George Kitsoukakis 4 months ago

  • Solved

No longer able to sign into Apple iCloud.com

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday,… (read more)

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

Asked by adrian.biafore 4 months ago

Answered by George Kitsoukakis 4 months ago

  • Solved

firefox help why can't I open money saving expert links on website (UK)

Hi Moneysavingexpert is a website that sends out emails with links for different sections of its website. I can only go to the main page, when I click other links in the … (read more)

Hi Moneysavingexpert is a website that sends out emails with links for different sections of its website. I can only go to the main page, when I click other links in the email, or on the website main page, it just returns me to the main web page. I am not having issues with any other websites and I have turned some ad blockers in case it was them but I still have the problem. No one else has reported this problem on the website so I am guessing it must be something to do with my settings....

Windows 11 Firefox 142.0.1

Asked by waywar 4 months ago

Answered by waywar 4 months ago