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Updating FF, using Mac 10.12.6: Will ESR happen automatically?

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say… (read more)

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say in part " Users on those operating systems will be migrated to the ESR 115 version of Firefox."

I want to clarify that when I update to FF 116, FF will automatically install the ESR version, or will I need to do this manually? Also, will this update take a long time, like FF will be installing a totally new (ESR) version, rather than "just" the usual update?

Asked by ChrisG 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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I want to change the name of my firefox app

When I change the name of the browser from "Firefox 64.0.app" to "Firefox.app", and launch "Firefox.app", it forgets all my bookmarks. How can I tell "Firefox.app" to us… (read more)

When I change the name of the browser from "Firefox 64.0.app" to "Firefox.app", and launch "Firefox.app", it forgets all my bookmarks. How can I tell "Firefox.app" to use the bookmarks of "Firefox 64.0.app"?

Asked by ray_spears 1 year ago

Last reply by cor-el 1 year ago

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Cancell old e-mail account .. @gmx.net

Hi I just wrote you a help request, regarding .. @gmx.net which is closed and not accesible anymore and I want to create a new account on relay. I understand that you sen… (read more)

Hi I just wrote you a help request, regarding .. @gmx.net which is closed and not accesible anymore and I want to create a new account on relay. I understand that you send a confirmation code to .. @gmx.net. Is there another way to autheficate me? My new e-mail adress is .. @gmail.com

Thank for your help.

Kindest


/edited emails from public forum

Asked by 2pike4 1 year ago

Last reply by cor-el 1 year ago

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Screenshot

'Screenshot' no longer works. I've used it for years, but this week it doesn't work. I am a woodworker, painter, gardener, handyman, not a computer tech. I want 'scree… (read more)

'Screenshot' no longer works. I've used it for years, but this week it doesn't work. I am a woodworker, painter, gardener, handyman, not a computer tech. I want 'screenshot to work like it used to.

Asked by msdotthis 1 year ago

Answered by msdotthis 1 year ago

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Wells Fargo website colors

Hello, A few Firefox for Mac updates ago, the Wells Fargo website colors changed with Firefox for Mac, and the other browsers still display Wells Fargo the right way. O… (read more)

Hello,

A few Firefox for Mac updates ago, the Wells Fargo website colors changed with Firefox for Mac, and the other browsers still display Wells Fargo the right way. On the current versioin of Firefox for Windows, the Wells Fargo website still looks the way it should.

Attached are 2 screen shots of Wells Fargo's website. One screen shot, using Chrome for Mac shows the Wells Fargo colors correctly. The other screen shot using the updated Firefox for Mac shows the colors wrong, pretty much without colors, etc...

How can this be fixed so that we can use Firefox for all browsing?

Thanks,

 - Alan

Asked by Alan 1 year ago

Last reply by cor-el 1 year ago

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Insecure Passive Content Netflix Canada-Can't resolve -Why?

For over 6 weeks, and only on Netflix Canada, we (family members) have been getting the padlock with a triangle in the address bar only after I log into Netflix. This occ… (read more)

For over 6 weeks, and only on Netflix Canada, we (family members) have been getting the padlock with a triangle in the address bar only after I log into Netflix. This occurs on any and all of our 4 computers using all of the 3 different internet providers, one of which is the largest Internet provider in Canada, BELL including also the their BELL Mobility Network. I appreciate that as you can see we're using older operating systems, but Firefox reports our version 110 is up to date. Our adult children have much newer computers and later if not the latest Mac OS, and are attempting to access Netflix from other internet providers elsewhere in the province of Ontario. One of them is using the next largest internet provider in Canada, or at least the province, ROGERS. She too is still having this problem. I've been through the mill with Netflix's support people and they blame you guys and our internet providers. I cannot resolve the issue, and for that reason we have ceased using Netflix because of the implicit security vulnerability attached.

What can I do about this? -Peter

Asked by Peter 1 year ago

Last reply by Dropa 1 year ago

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firefox not responding to allow page-specific font

After a cat attack on the keyboard, Firefox is not allowing the site-specific fonts to be selected, instead over-riding with the generic font. The site is displayed corr… (read more)

After a cat attack on the keyboard, Firefox is not allowing the site-specific fonts to be selected, instead over-riding with the generic font. The site is displayed correctly in ALL other browsers, including Safari, Opera, and Chrome, and in the editing app., BBEDIT. There is some fundamental font over-ride that is happening ONLY in Firefox. How to correct this?

Asked by pce3 1 year ago

Last reply by pce3 1 year ago

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FF is preventing me from accessing a website and fix instructions dont seem to apply

Via google search, I clicked on https://company.bk.com/pdfs/nutrition.pdf, where it said: Invalid SSL certificate Error code 526 Visit cloudflare.com for more informati… (read more)

Via google search, I clicked on https://company.bk.com/pdfs/nutrition.pdf, where it said: Invalid SSL certificate Error code 526 Visit cloudflare.com for more information.

[FYI, I don't care, but I never heard of cloudflare.]

I then click on 'additonal troubleshooting information.' on this failure page where it says:

Error 526 occurs when these two conditions are true:
   Cloudflare cannot validate the SSL certificate at your origin web server, and
   Full SSL (Strict) SSL is set in the Overview tab of your Cloudflare SSL/TLS app.

Resolution

For a potential quick fix, set SSL to Full instead of Full (strict) in the Overview tab of your Cloudflare SSL/TLS app for the domain.

So I go to Settings>Privacy and Security. First, no Overview tab. But under enhanced tracking protection, I have Standard selected and with strict one of the options, I think I'm where I supposed to be NO!. So I search for SSL, and there are no hits.

Thus I am in a total failure state, unable to do what should have taken 1 minute to easily find out!

WHY CAN'T I JUST TURN THIS OFF FOR THIS ONE INSTANCE???? I mean, it's Burger King, and all I NEED NOW is nutritional info for what I just ate and there is no way on that results page to temporarily turn off the problem. Cloudflare? CloutFailure is more like it. They have taken my choice to choose!

This so frustrating, such a simple thing, why isn't there something to temp turn off?

Asked by ChrisG 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox no longer plays ESPN+ content. No problem with Safari

Up until 2 weeks ago, all ESPN+ and ESPN3 content played on my Mac. It no longer does. When clicking on the start button the screen goes to black, the title of the conten… (read more)

Up until 2 weeks ago, all ESPN+ and ESPN3 content played on my Mac. It no longer does. When clicking on the start button the screen goes to black, the title of the content appears, but no video. Firefox 109.0.1 MacOS 10.12.6 Content plays as expected with Safari

Asked by bep9 1 year ago

Last reply by Dropa 1 year ago

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FireFox Internet Browser

I am able to login to my account however my "primary password" was breached and changed. I am now unable to login to the browser and use my Bookmarks. You'll know it ha… (read more)

I am able to login to my account however my "primary password" was breached and changed. I am now unable to login to the browser and use my Bookmarks.

You'll know it has been breached because I have only used on password since I began using FireFox. As of January 9th, 2023 it has been changed to something new.

How can this "primary password" be removed or reset?

Asked by Daniel Garrido 1 year ago

Last reply by Dropa 1 year ago

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Stopping browser upper right hand popups/popouts?

I've been reading all the information about notifications, but I can't seem to stop the small popouts that slide into sight from the upper right side of the browser page.… (read more)

I've been reading all the information about notifications, but I can't seem to stop the small popouts that slide into sight from the upper right side of the browser page. They appear to be from my gmail repeating whatever latest email has arrived on my page. I've tried so much on the settings page, I am now in the fog of war. Can't see where/what I am supposed to do. This just started 8-10 days ago. I'm not sure what has triggered it, but it's really annoying. Any ideas on how to resolve this? Answers have to be in plain English, please. Thank you.

Asked by mickeynow 1 year ago

Last reply by Dropa 1 year ago

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Can't create an account for one of my Emails

I'm trying to make a new Firefox Account with an email address I have for school, but it keeps saying that it is invalid. I believe it is because the latter half, instead… (read more)

I'm trying to make a new Firefox Account with an email address I have for school, but it keeps saying that it is invalid. I believe it is because the latter half, instead of being @gmail.com or whatever, is @port*********.org. I tried logging in with another email that had @gmail.com and it worked just fine.

What I'm really asking is: Is there a way around this or is this in vain?

Asked by caelen.minogue 1 year ago

Last reply by Tomatoshadow2 1 year ago

  • Archived

Access Denied You don't have permission to access "http://consumercenter.mysynchrony.com/consumercenter/login/?" on this server. Reference #18.dd32e17.1662249255.1700553f

When I try to check my chevron credit card balance, statements, etc. I just get this message. How do I unblock the chevron website? Access Denied You don't have permissi… (read more)

When I try to check my chevron credit card balance, statements, etc. I just get this message. How do I unblock the chevron website?

Access Denied You don't have permission to access "http://consumercenter.mysynchrony.com/consumercenter/login/?" on this server.

Reference #18.dd32e17.1662249255.1700553f

Asked by dhiguchi 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Disable 2FA

I have disabled 2FA. I want to disable this. I have enable a password (strong). Firefox continues to request authentication via e-mail. Can this please be disabled? … (read more)

I have disabled 2FA. I want to disable this. I have enable a password (strong). Firefox continues to request authentication via e-mail. Can this please be disabled?

Asked by Daniel Garrido 1 year ago

Last reply by cor-el 1 year ago