Showing questions tagged:

Firefox linux does not clean cookies on exit as selected in settings

I am using firefox on linux since ~10 years. Currently running latest FF on Kubuntu. I always had setting set to forget all cookies and session details except of search … (read more)

I am using firefox on linux since ~10 years. Currently running latest FF on Kubuntu. I always had setting set to forget all cookies and session details except of search history on exit.

Since approx 2-3 weeks (latest update?) those settings don't work. FF remembers everything regardless of settings I chose.

Does anyone have idea why this is happening now and how to fix it?

Open 4 73

"Save Image As" button does not work and Cannot reset Download directory in Settings

Using the Firefox 151.0 Mozilla Firefox for Fedora. Updated as of 23 May 2026, I use just a generic FireFox. I don't customize it, I just use it as it comes from the Fe… (read more)

Using the Firefox 151.0 Mozilla Firefox for Fedora. Updated as of 23 May 2026, I use just a generic FireFox. I don't customize it, I just use it as it comes from the Fedora distribution.

I cannot save images (right click menu "Save Image As"). Nothing happens when that is selected. This worked a couple weeks ago.

Downloads are supposed to go to ~/Downloads. Checking the setting for this, Go to the three-line menu > Settings > General > Files and Applications, under Downloads, the "Save files to" value is set to Downloads, but the Browse button does not work to reset it. Nothing happens when I poke on the button. I can select the text in the box, but I can't change it.

I found the help page for "What to do if you can't download or save files https://support.mozilla.org/en-US/kb/cant-download-or-save-files and went thru every one of the steps there. None of them make any difference.

Strangely enough, there isn't even a "Downloads button" in the top toolbar. If I right click on the top toolbar and select "Customize Toolbar" it shows a downloads icon as already being in the toolbar, but when I click Done, it goes away.

Open 13 46

"Always ask you where to save files" is definitely broken. Can we please open a bug report for it?

This setting, "Always ask you where to save files," is definitely broken. In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../153… (read more)

This setting, "Always ask you where to save files," is definitely broken.

In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../1534384 https://support.mozilla.org/en-US/questions/1534384]

Proposed solution: "I believe you also need to go into Tools -> Settings -> General and set the Action for the types of downloads (Applications) to Always Ask for those types you want it to."

But this workaround should not be needed. "Always ask" means always ask. As in always. No other additional steps should be needed.

Can you folks please open a bug to get this fixed? This used to work just fine in (much) older versions of Firefox and Netscape. "Always ask" is supposed to mean always ask. Like, always.

Open 5 165

Firefox appears in all desktops

When I try to use multiple desktops to arrange the opened windows, the window of Firefox is present in all of them, even the last one, which is usually totally empty (and… (read more)

When I try to use multiple desktops to arrange the opened windows, the window of Firefox is present in all of them, even the last one, which is usually totally empty (and when we drag a new window in it, a new empty desktop is created).

You can find attached screenshots of my three desktops, where Firefox appears (I blurred all info that could be sensitive, I hope I did not miss any !).

Is there a setting to unset this ?

NB: this is a duplicate of a post I made on askUbuntu, but it seems that this issue is more Firefox related than Ubuntu... And I did not manage to fix it with the answer provided there, so I'm trying my luck here !

NB2: oops, i just noticed that I inserted this question in the wrong topic (android), it seems that I cannot change that... I anyone see how to do it let me know !

Open 1 36

Can't get rid of an advertisement

Hi, I've got Firefox with 4 adblockers: AdBlocker Ultimate, AdLock, Element Blocker and uBlock Origin. Still, https://www.youtube.com/c/franceinfo/live (news channel) s… (read more)

Hi,

I've got Firefox with 4 adblockers: AdBlocker Ultimate, AdLock, Element Blocker and uBlock Origin. Still, https://www.youtube.com/c/franceinfo/live (news channel) sneaks ads before and after the weather forecasts. "C'était la météo avec Florette" (you watched the weather forecast with Florette salad sauce - of course I didn't!).

I can't find how to get rid of it. Please advise.

Open 1 18

I am unable to request refund for vpn

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do… (read more)

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do not work. I have been unable to make a request.

Open 3 37

Error when following instructions "Install firefox on ChromeOS"

Resolved Update: apparently cat cannot write to /etc. Resolved by using: sudo tee /etc/apt/sources.list.d/mozilla.sources <<eof types: deb uris: https: packages.moz… (read more)

Resolved Update: apparently cat cannot write to /etc. Resolved by using:

sudo tee /etc/apt/sources.list.d/mozilla.sources <<eof types: deb uris: https: packages.mozilla.org apt suites: mozilla components: main signed-by: etc keyrings packages.mozilla.org.asc eof p></eof>

The instructions need updating!

_________________original problem (in case some one else needs the information)

I am following the instructions in section "Install Firefox from Mozilla Repository (Recommended)" at https://support.mozilla.org/en-US/kb/run-firefox-chromeos At step 4 I am receiving a permission denied error: "-bash: /etc/apt/sources.list.d/mozilla.sources: Permission denied" I am not sure how to resolve or continue.

Last command and output:

username@penguin:~ cat <<EOF > /etc/apt/sources.list.d/mozilla.sources Types: deb URIs: https://packages.mozilla.org/apt Suites: mozilla Components: main Signed-By: /etc/apt/keyrings/packages.mozilla.org.asc EOF -bash: /etc/apt/sources.list.d/mozilla.sources: Permission denied

Open 1 45

i cant get my data back!!!

Randomly my firefix just get loggedout and when i immediately logged it in again using mozilla i cant see my bookmarks my other accounts my profiles and all my groups and… (read more)

Randomly my firefix just get loggedout and when i immediately logged it in again using mozilla i cant see my bookmarks my other accounts my profiles and all my groups and other information it was like i had made a fresh account all my data is lost what to do ? PLZ help i really want my data back i have been trying to get my data. Working on it for last hour.

Open 1 19

What is the "open panel" to activate the vpn?

I logged into my account to try out the VPN. I get to the screen shown in the attached image. It wants me to "go to the open panel and turn it on." What is the open pane… (read more)

I logged into my account to try out the VPN. I get to the screen shown in the attached image. It wants me to "go to the open panel and turn it on." What is the open panel it refers to?

Open 3 18

firefox dropdowns, menus and popup menus do not appear after resume from suspend on Ubuntu 22 or 24

Firefox dropdowns, menus and popup menus do not appear after resume from suspend on Ubuntu 22 or 24 This has been happening for only the last few weeks. Even dropdowns o… (read more)

Firefox dropdowns, menus and popup menus do not appear after resume from suspend on Ubuntu 22 or 24 This has been happening for only the last few weeks. Even dropdowns on web pages do not appear. I can click the dropdown and cursor down then hit ENTER to change a dropdown's value but I cannot see anything while I'm doing it. On the menus, I can use hotkeys if I remember them but the menus themselves do not appear. Right-clicking to get a context menu also does nothing but it behaves like it did. If I right click something, nothing changes on screen but if I then click another link or button, the first click is swallowed to dismiss the non-existent popup.

Other apps on the system work fine including Chromium browser.

This only occurs if I start Firefox then suspend the machine and then resume from suspend. After resume, the menus, dropdowns and popups no longer appear.

I am running Ubuntu 24.04.4 LTS on a Dell Optiplex 3050, Core i3-7100x4 , 16 GB ram, Intel HD graphics 630 (KBL GT2), Gnome 46, Wayland windowing system.

I tried Firefox safe mode, clearing the caches, etc. Nothing worked.

Open 2 18

Строка над вкладками

как убрать строку с названием вкладки сверху над вкладками, я настройки прошерстил не нашел ничего похожего на эту функцию . Сама проблема на скриншоте.

Open 1 27

"http://www.ups.com/lasso/login?

Firefox for Linux Mint mint-001-01 150.0.3 64 bit Issues with login on ups.com When I press on the Login radio button I get this: Access Denied You don't have permission … (read more)

Firefox for Linux Mint mint-001-01 150.0.3 64 bit Issues with login on ups.com When I press on the Login radio button I get this:

Access Denied You don't have permission to access "http://www.ups.com/lasso/login?" on this server. Reference #18.e86ac917.1779017770.661111b8 https://errors.edgesuite.net/18.e86ac917.1779017770.661111b8

Works in all other browsers on same system, Chromium, Brave, Opera, etc Works on Windows 150.0.3 64 bit Cleared cache,cookies, disabled all extensions, disabled advanced tracking protection, every suggestion I could scrape the internet for. Ran Firefox logger and it found a 403 error. Any suggestions? about to nuke and reinstall

Open 1 9