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  • Solved

Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)?

Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)? For reference, there's an excellent extension on Chrome/Brave called "Go full screen" … (read more)

Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)?

For reference, there's an excellent extension on Chrome/Brave called "Go full screen" which has simple but perfect functionality, one-click automation, saves as either .pdf or .png format to your downloads folder.

https://chromewebstore.google.com/detail/gofullpage-full-page-scre/fdpohaocaechififmbbbbbknoalclacl?hl=en-US

Asked by Quicksite 3 months ago

Answered by Quicksite 3 months ago

Sudden Automatic Uninstallation

My Firefox suddenly seems to be behaving abdurptly. The icon of the taskbar for firefox is also lost, and it was hard to open. I just updated my windows and I observe thi… (read more)

My Firefox suddenly seems to be behaving abdurptly. The icon of the taskbar for firefox is also lost, and it was hard to open. I just updated my windows and I observe this effect. What oculd have gone wrong? What data would you need to get to root cause of this?

Asked by Tank 1 week ago

Re-installation problems

I'm having problems with my Firefox app. I've tried to delete and reinstall but keep getting an error message saying I must close Firefox first before the re-installatio… (read more)

I'm having problems with my Firefox app. I've tried to delete and reinstall but keep getting an error message saying I must close Firefox first before the re-installation process is finished.

Asked by Geoffrey Finkel 1 week ago

  • Solved

I can't anymore

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my acc… (read more)

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my access to the bank. EVERY SINGLE TIME. I waste HOURS reading articles, calling the bank IT dept, chatting with people who are on 3 calls at once, only to hear them tell me to "just use chrome." I clear the cookies, clear the cache, reboot, follow all the prompts in the settings and THEN the damned bank server doesn't recognize the device so it forces yet ANOTHER password change. It happened again TODAY and it makes me so sad but I cannot do it anymore. I am STILL now (going on 4 hours) trying to access the billpay page @ Xantanderbank. (ahem, secure codename) I am forced now, by this craziness, to use the imbecilic duckduckgo which is A) and offensive name and b) you KNOW it nowhere near the product you have built but I CANNOT DO THIS ANYMORE. Thank you for the time it takes to read this diatribe. I appreciate it.

Asked by cmaloof 4 months ago

Answered by NoahSUMO 4 months ago

When I click on a txt file Firefox no longer opens the file

When I click on a txt file on a Facebook page Firefox no longer opens the file - it opens another instance of the webpage in a new window. The same link opens as a text … (read more)

When I click on a txt file on a Facebook page Firefox no longer opens the file - it opens another instance of the webpage in a new window. The same link opens as a text file in Chrome.

Asked by phil145 1 week ago

Firefox needs to stop with this update notification prompt that is every few hours, cant seem to deactivate this

Hi, using Mac OS. Have tried the about:config set the auto update configs to false, still it keeps prompting every day or a few hours . There is also a timer setting. T… (read more)

Hi, using Mac OS. Have tried the about:config set the auto update configs to false, still it keeps prompting every day or a few hours . There is also a timer setting. They dont seem to work, and these update notifications are very irritating, keep popping up every 8 hours or so.

Not sure the necessity for these incessive updates every day or hours, it uses a lot of system resources and hdd space, can Firefox put back the option when we can just tick 'update only when we want them' , in these, no background timer required they use system resources and there are many of us do not want them.

Asked by kawadoc25211 2 months ago

Last reply by burjet 1 week ago

Firefox creating desktop shortcut after update

Firefox is creating a shortcut in the C:\Users\Public\Desktop folder after updating itself. I've tried to find something similar in Firefox with no luck. Googling the is… (read more)

Firefox is creating a shortcut in the C:\Users\Public\Desktop folder after updating itself.

I've tried to find something similar in Firefox with no luck. Googling the issue just comes up with manually deleting the shortcut in that folder to get rid of it. which of course works i just don't want it to ever appear in the first place.

How can I disable this "feature"?

Asked by antares.xzaiver 1 week ago

Safe to delete \AppData\Roaming\Mozilla\Firefox\Profiles\default\storage\archives\0 folder?

Hi there, The AppData\Roaming\Mozilla\Firefox\Profiles\default\storage\archives\0 folder is taking up over 2 GB of space. I have already tried clearing cache, it did no… (read more)

Hi there,

The AppData\Roaming\Mozilla\Firefox\Profiles\default\storage\archives\0 folder is taking up over 2 GB of space.

I have already tried clearing cache, it did not make a difference.

Is it safe to delete? When I navigate to it i see a bunch of visited web sites.

Running Windows 10.

Thank you

Asked by zodiax 1 week ago

VideoDownloadHelper

High, I've used the the 'VideoDownloadHelper' for years whithout any complication. Now, the icon shows no colour anymore, even after a new installation, and so I can't do… (read more)

High, I've used the the 'VideoDownloadHelper' for years whithout any complication. Now, the icon shows no colour anymore, even after a new installation, and so I can't download any video. Can you help me ? Kind regards Michael [edited email from community support forum]

Asked by mizimping 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Windows 11 has started giving this error message when I try to start Firefox: "This app can't run on your PC"

I am running Windows 11 and the latest version of Firefox. Firefox was working perfectly yesterday, but today when I tried to open it, I got the message "This app can't … (read more)

I am running Windows 11 and the latest version of Firefox. Firefox was working perfectly yesterday, but today when I tried to open it, I got the message "This app can't run on your PC". What could be the problem and how do I fix it?

Thanks,

David

Asked by DavidL111 3 weeks ago

Last reply by DavidL111 2 weeks ago