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Videos not playing

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also… (read more)

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also become green. These are only happening in integrated mode. If I use hybrid graphics mode all works good. I attached the about:support page and about:config page.

about:config page link about:support page

These files are taken in integrated graphics mode.

Asked by Thushiyantheswaran 2 months ago

Answered by Thushiyantheswaran 1 month ago

  • Solved

Web page doesn't load

Until last week I could access crosswords on the Australians Mind Games site. I could open the selected puzzle and be prompted to open with Firefox or Adobe and then be a… (read more)

Until last week I could access crosswords on the Australians Mind Games site. I could open the selected puzzle and be prompted to open with Firefox or Adobe and then be able to print. Now, when I click on the selected puzzle nothing loads. I've cleared recent history, looked at permissions, turned off privacy settings in Duckduckgo and nothing seems to work. I have resorted to using Edge (which I hate) to print the crosswords. Has anyone got a solution?

Asked by sjarmain 1 month ago

Answered by Denys 1 month ago

  • Solved

"Enable Javascript" on some websites

I installed a extension called MAL-Sync and tried to authenticate with one of my accounts. When I went onto the websites Simkl, MyAnimeList and AniList, I was not able to… (read more)

I installed a extension called MAL-Sync and tried to authenticate with one of my accounts. When I went onto the websites Simkl, MyAnimeList and AniList, I was not able to access some features. For Simkl none of the 'buttons' worked, disallowing me from logging in. MyAnimeList gives a "400 Bad Request." AniList says that it requires JavaScript. I checked to see that I have java script enabled, which I do since Firefox has it enabled by default. I checked my extensions and after disabling the only one that said disabled java script it still doesn't work. What do I do?

Asked by therealnickfranco 1 month ago

Answered by therealnickfranco 1 month ago

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Bookmarks and History not functioning.

This is the message I get when I try to access my Bookmarks: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another … (read more)

This is the message I get when I try to access my Bookmarks: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I have already tried to find out from Microsoft if their latest reinstallation of Office Professional could have caused the problem. They say they have nothing to do with Firefox. How can I get my Bookmarks and History back?

Asked by nmbourne 2 months ago

Answered by nmbourne 2 months ago

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not receiving mail from a gmail sender

Okay I will try this again. My issue is I do not receive mail from someone using a gmail,com account. The last gmail mail I received was on 8-28-2025. I send mail from my… (read more)

Okay I will try this again. My issue is I do not receive mail from someone using a gmail,com account. The last gmail mail I received was on 8-28-2025. I send mail from my [email removed]@optonline.net account to a gmail address and I don't get a response. I have a known and trusted person send me mail from there gmail process and do not receive it. I spend a lot of time with optonline help and the say there mail process is working fine. It was suggested that my browser could be the problem, so I am coming to you to correct the issue. I had sent this same request to you yesterday but can not find any it anywhere in your system. So I will try again. Richard Everett [email removed]@optonline.net [phone number removed]

Asked by rtebge 1 month ago

Last reply by Denys 1 month ago

  • Solved

Cannot access Shopify editor

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, … (read more)

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, the most updated version of Firefox installed etc. Does work in Chrome. Shopify support are not able to isolate the issue. Any ideas what the issue is? And how to fix it?

Asked by thekingis 1 month ago

Answered by Denys 1 month ago

  • Solved

My mic has stopped working in Chat GPT?

My mic has stopped working in Chat GPT? Why? If its not fixed, I will have to use another browser from now on. Sorry, I like Firefox, but I need to be able to dictate a … (read more)

My mic has stopped working in Chat GPT? Why? If its not fixed, I will have to use another browser from now on. Sorry, I like Firefox, but I need to be able to dictate a question rather than type.

Asked by bghubka 1 month ago

Answered by Denys 1 month ago

  • Solved

youtube

i can't get youtube to load on firefox i have updated it all it loads up on competitors chrome,Etc can anyone help I've changed the password twice i get a black screen … (read more)

i can't get youtube to load on firefox i have updated it all it loads up on competitors chrome,Etc can anyone help I've changed the password twice i get a black screen and 3 lines on the left unclickable and three circles also blank and unclickable i have windows 11

Asked by jazirian 1 month ago

Answered by Denys 1 month ago

  • Solved

Restoring tabs lost from closing firefox closed all tabs even though 'open previous windows and tabs on startup' is on

Several times now I've closed firefox while having the open previous windows and tabs on startup on only for all my tabs to have been closed (with this time in particular… (read more)

Several times now I've closed firefox while having the open previous windows and tabs on startup on only for all my tabs to have been closed (with this time in particular being annoying due to losing tabs that I needed to have the specific link for). Is there any way to restore tabs lost in this way?

Asked by Skylark 1 month ago

Answered by jonzn4SUSE 1 month ago

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how to access my firefox account when email is already changed without a secondary email on account?

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old… (read more)

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old email was disabled. When I try to add now Firefox send a code to my old email which I have no access to. The extension of the email has been changed to @gmail.com vs the old email was "@shaw.ca" (company got brought out & not exist anymore). thanks for your help Regards, Melinda

Asked by Melinda Sam 1 month ago

Last reply by Denys 1 month ago

  • Solved

I have lost the bar across the top of my firefox screen.

Hello, Until the weekend, my firefox home screen has a row or bar across the top that had File - Edit - View - Bookmarks - Tools - etc. (see 'firefox' image attached) Now… (read more)

Hello, Until the weekend, my firefox home screen has a row or bar across the top that had File - Edit - View - Bookmarks - Tools - etc. (see 'firefox' image attached) Now that row is gone (see second screenshot) Can someone tell me how to get it back please? I tried searching for this but, as I have no idea what this row is called, I came up blank. Thanks Chris

Asked by chris119 1 month ago

Answered by Paul 1 month ago

  • Solved

What page do I go to install Add On's

hi, I was on the page where Firefox in recommending addons. But I click on a tap and it takes me to another page where the addon has a lot of detail explainations on the … (read more)

hi, I was on the page where Firefox in recommending addons. But I click on a tap and it takes me to another page where the addon has a lot of detail explainations on the addon, but there is no where on this page to download or install the addon. I am interested in several of the addons. Can you guide me where to go to install the addons. Sincerely Andrew

Asked by andrewdonnellyjr 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

"mobile phone" icon in new window (prompt pop-up "install Firefox with QR-code")

Hi! ...I would like to get rid of that little icon/button (because I already have Fifo on mobile, thanks!) How can I do it? Regards and thank you (see attachment) … (read more)

Hi! ...I would like to get rid of that little icon/button (because I already have Fifo on mobile, thanks!) How can I do it? Regards and thank you

(see attachment)

Asked by self3 1 month ago

Answered by TyDraniu 1 month ago