Showing questions tagged: Show all questions

Some text is jumbled and unreadable gobbledygook

For the past few months some text on firefox is displaying as absolute nonsense (screenshots attached), while the rest will be normal. It's in websites and emails too, us… (read more)

For the past few months some text on firefox is displaying as absolute nonsense (screenshots attached), while the rest will be normal. It's in websites and emails too, usually titles or text that's in a different font or color. I've tried updating firefox and tried turning off some settings suggested in other posts about similar problems but nothing works. Any help would be greatly appreciated, I'm sick of having to visit certain websites in Safari in order to read them!

Thank you!

Asked by antilladay 1 week ago

Last reply by cor-el 1 week ago

Elementor hangs only in firefox browser, not in edge or chrome

I am a WordPress website developer and I am trying out the Elementor page builder. When I edit a page in Firefox the Elementor app hangs on loading. Wheb I try to edit th… (read more)

I am a WordPress website developer and I am trying out the Elementor page builder. When I edit a page in Firefox the Elementor app hangs on loading. Wheb I try to edit the same page in Chrome or Edge Elementor loads as expected. I confirmed this with a different website on a different theme. I performed all optimizations on https://happyaddons.com/fix-elementor-editor-not-loading-issue/and checked all system requirements on https://elementor.com/help/requirements/, but no avail. I cleared the Firefox cache, turned off protection for the site. But with the same settings and environment the pages do load Elementor in Edge and Chrome. Any ideas what else I can try to make this work in Firefox? I use all the newest versions of WordPress, themes, plugins, and the browsers Firefox, Edge and Chrome. Running Windows 11 on a brand new laptop.

Asked by erik78 3 months ago

Last reply by Michele Bugliaro Goggia 2 weeks ago

How can I STOP MS from updating software when I am NOT FINISHED with my work, but I have to get some sleep?

Hi Knowledgeable People! I hope someone can help me out here. I'm gonna explain this as best I can and I hope someone can suggest a way to get thru this issue. I am so t… (read more)

Hi Knowledgeable People! I hope someone can help me out here. I'm gonna explain this as best I can and I hope someone can suggest a way to get thru this issue. I am so tired of MS coming in & telling me that they are going to update my system that night when no one will be using it (assuming that I sleep at night). There is only an OK button or the "X" out of the notification (which is what I usually do). There is NO button that says "NO You CAN'T DO it until I say it's OK". I usually then put my POWER option into SLEEP mode. Sometimes I use Task Manager to "crash FF" so I don't lose any tabs from any windows that are open. I've had it work before, but last night I forgot to shut off the WiFi in Windows (not the hotspot)—I'm not even sure that that's the reason it worked the last time.

Here's the usual scenario: I spend 2 days or more on taking a bunch of screenshots from a webinar so I can understand the process that I'm trying to learn. Those screenshots are cropped & put in the application folder (an older version of PaintShop Pro). I use the older version, b/c I can do it much faster than I can in the newer version. They send me this pop-up that they're going to install the updates "when no one's using it after hours."

So surprise, I come out here this morning and I've lost all my work (just under 100 shots) that was located in PSP's temp folder. ALL MY WORK is gone!

What can I do to STOP M.S. from installing updates when I'm not finished with the work I'm doing and I need to go to sleep? Thanks for your help!

Asked by Aileen 1 month ago

Last reply by Paul 1 month ago

I lost my logins, but autofill keeps working

I lost my logins out of nowhere, good thing is that autofill keeps working so I can still log in. I don't really get why it happened, but I would like to recover them. I… (read more)

I lost my logins out of nowhere, good thing is that autofill keeps working so I can still log in. I don't really get why it happened, but I would like to recover them. I still have all of my bookmarks and history, etc. When I looked out in the profile folder, I found out that the logins.json file actually has all of my logins (halg of them doesn't have the password, but I guess it's because it's encrypted or something), so I don't really get why they aren't displayed when I open view passwords and logins.

Asked by jcfplanck 2 months ago

Last reply by cor-el 1 month ago

Firefox and Messenger FB call

I am using facebook messenger to video call. The other person can hear and see me just fine. I can hear them, and I can see myself in the little vanity window, but thei… (read more)

I am using facebook messenger to video call. The other person can hear and see me just fine. I can hear them, and I can see myself in the little vanity window, but their picture does not show on the screen.

Asked by bbfigueras 3 months ago

Last reply by cor-el 1 month ago

Encrypted HTTPS websites always ask if I want to trust the certificate

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issue… (read more)

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issued by themselves. Before it was always enough to say "I trust this website" once. Now the question comes again and again, whenever I connect. What could be the cause of this?

Asked by Andreas Fendt 4 months ago

Last reply by TyDraniu 1 month ago

Kill update request ... get an update when I WANT IT (im on a mobile data plan)

OK, I am very angry .... FF asks me to update, when i launch the browser, and it continues doing so when browsing. I HATE THIS BEHAVIOUR and I know how to use a compute… (read more)

OK, I am very angry ....

FF asks me to update, when i launch the browser, and it continues doing so when browsing. I HATE THIS BEHAVIOUR and I know how to use a computer.

     I do not need to be mollycoddled by some 2bit computer company that has no idea what Professional computer users need. 
         Bare in mind I am in the mood to migrate away from FF completely without a tick button answer. 
         I am also in the mood to take drastic action if this is not resolved. IT SHOULD BE IN THE SOFTWARE IF I SELECT IT.

I want to use FF without an automatic update, which the software DOES NOT ALLOW (removed threat as per [rules and guidelines here).

I am running FF 107.01 (i don't care if its out of date).

Previous .json answer did not work. neither did going into settings.

only a complete ban on updates will suffice. (i will update myself as i feel like it.) I will not tolerate another answer.

FIX IT NOW!!!!

Asked by tweakerofnipples 1 month ago

Last reply by James 1 month ago

Unable to sign in or track packages on FedEx.com using Mozilla Firefox

For several weeks now I have been unable to sign in or track packages on FedEx.com. I have had to use Microsoft Edge to access FedEx.com. I never used to have this pro… (read more)

For several weeks now I have been unable to sign in or track packages on FedEx.com. I have had to use Microsoft Edge to access FedEx.com. I never used to have this problem. I don't know what Mozilla did, but I wished it could be undone! I use a VPN, ExpressVPN, and thought this was the problem at first, but it is not. I turned off ExpressVPN and still cannot access FedEx.com. Same with using AT&T Broadband. I have tried cleaning my history/cookies and it has no affect whether I use ExpressVPN or AT&T Broadband. I went to FedEx.com on Mozilla and clicked the 'shield' and turned off Mozilla's Enhanced Tracking Feature. I still can not use FedEx.com.

I see no solution to this issue unless I can find some way to completely turn off your Enhanced Tracking software that you have added. It is ridiculous that I have to use Microsoft Edge every time I want to access FedEx.

What is the solution?

Asked by Mitzee 3 months ago

Last reply by atalt 1 month ago

Trouble installing didgital certificate

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find … (read more)

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina

Asked by katrina-webb 3 months ago

Last reply by cor-el 1 month ago

How to prevent installation of Firefox private browsing icon in startup menu? Windows 10 Firefox 107

Hello, We don't want private browsing icon in the start menu. How can we prevent installation of Firefox private browsing icon in startup menu? That icon is linked thr… (read more)

Hello, We don't want private browsing icon in the start menu. How can we prevent installation of Firefox private browsing icon in startup menu? That icon is linked through another shortcut in the C:/Users/.../AppData/Roaming/Microsoft/Windows/Start menu/ Programs/ to the private_browsing.exe

Thanks, Dmitri

Windows 10 Firefox 107 & Firefox107.1

Asked by astgat 3 months ago

Last reply by SoberAsABird 1 month ago

Please DO NOT remove the option to disable the FF98+ way of handling downloads

I was looking for a solution to the VERY ANNOYING problem of having Firefox download PDFs I simply wanted to read from Firefox but not keep. I found the solution to that … (read more)

I was looking for a solution to the VERY ANNOYING problem of having Firefox download PDFs I simply wanted to read from Firefox but not keep. I found the solution to that problem created by the Firefox devs themselves (https://support.mozilla.org/en-US/questions/1370409#answer-1488645) and was going to leave it alone. It was just yet another obscure about:config setting to FIX a regression introduced by Firefox devs, no biggie, ALL firefox users are used to doing that by now since devs keep implementing solutions that look for problems instead of the other way around, but then someone said that you guys might get rid of the ability to disable this in the future. PLEASE DON'T. This "new way" of doing things is filling up MY HOME folder on Linux, not even my download folder. Instead of getting rid of this setting why don't you MAKE IT EXPLICIT in the downloads section. It's the least you can do since you created a problem that solves nothing. Most users who can't remember to download a pdf they were looking at won't remember how to look for it in the downloads folder either. You will just clutter people's download folder with JUNK for no reason and eat at their storage. I'll say it once and I'll say it again: the biggest advocates for Firefox's rival browsers are Firefox devs themselves smh.

Asked by BuffedShampoo 1 month ago

Last reply by James 1 month ago

Firefox Mac New Window Animation

Is there a way for the new window animation in Firefox for Mac to be disabled? Safari does not do this, but firefox has a... ~100ms animation for new windows that's extr… (read more)

Is there a way for the new window animation in Firefox for Mac to be disabled?

Safari does not do this, but firefox has a... ~100ms animation for new windows that's extremely frustrating for those of us who do not use tabs (Apple's Exposé/Mission Control obsoletes them).

I haven't found a configuration in about:config, although I've been able to disable a few others.

Asked by fchickencs 3 months ago

Last reply by cor-el 1 month ago

Access to online banking website

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popu… (read more)

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popular browser to access it, which I was loathe to do but it worked first time! This is not the first time Firefox has had these issues either. What are you doing about it?

Asked by jcprideaux 3 months ago

Last reply by peterjane3370 1 month ago

Hiding or Collapsing Top Tab Bars

Hello, I was just wondering if there was a way to remove the top open tabs bar on the browser. I am currently using the tree style tabs and was hoping to just use that an… (read more)

Hello, I was just wondering if there was a way to remove the top open tabs bar on the browser. I am currently using the tree style tabs and was hoping to just use that and remove the visual clutter from the top.

Respectfully, Henry Bazan

Asked by henrybazan079 3 months ago

Last reply by cor-el 1 month ago

Aktualöisierung nicht möglich

Aktualisierungsverwaltung die Aktualisierungsveraltung konnte nicht aufgefrischt werden Das Laden der Paketliste ist gescheitert Das ist ein schwerwiegendes Problem.… (read more)

Aktualisierungsverwaltung

die Aktualisierungsveraltung konnte nicht aufgefrischt werden


Das Laden der Paketliste ist gescheitert

Das ist ein schwerwiegendes Problem. Versuchen Sie es später noch einmal. Falls das Problem erneut auftritt, bitte einen Fehler an die Entwickler melde

E:The package linux-firmware needs to be reinstalled, but I can't find an archive for it.

Asked by Eric Hoyer 1 month ago

Last reply by SupportGB 1 month ago

Dropbox and GoogleDocs

Dropbox has a feature for creating and saving GoogleDocs within Dropbox folders. This feature can be accessed via the Dropbox website interface (e.g. "Create->Document… (read more)

Dropbox has a feature for creating and saving GoogleDocs within Dropbox folders. This feature can be accessed via the Dropbox website interface (e.g. "Create->Document->Google Docs". This works well when using Chrome and Safari browsers, but I cannot get it to work with Firefox. When I create or try to edit an existing GoogleDoc via the Dropbox website, I am prompted to sign into my Google account, however clicking "Sign in" only refreshes the page, so the Google Doc cannot be loaded.

I have tried the following fixes: - Turned off "Enhanced tracking protection" for dropbox.com (via the shield icon to the left of the address bar). - Allow all cookies and trackers (Firefox preferences -> Enhanced tracking protection -> unchecked cookies and tracking). - Allowed cookies and site data from dropbox.com and google.com (Firefox preferences -> Cookies and Site Data -> Manage Exceptions).

Advice would be welcome, thank you!

Asked by pwdavenport 2 months ago

Last reply by jonzn4SUSE 2 months ago

Mic stoped working at some sites after upgrade

I use a web app for learning guitar at https://www.fender.com/play It used the microphone to grade your playing Using Firefox 107.0 (64 bit) under Linux Mint - after a re… (read more)

I use a web app for learning guitar at https://www.fender.com/play It used the microphone to grade your playing Using Firefox 107.0 (64 bit) under Linux Mint - after a recent upgrade the mic stopped working at this site Fender play says, " Microphone access | We require microphone access to give feedback on your playing | Please click "Allow" or "Share"above to provide it for us."

But 'old' dialog box requesting permission never shows up. Address bar shows 'mic icon', but clicking on it does nothing

If I google "mic test" the mic seems to work fine at a "testing" site

I think Fender actually uses MatchMySound1.com to analyze -- Has some setting permission possibly changed? Works in Firefox 102.5esr using Debian

BTW: = Settings | Privacy & Security | microphone [settings] doesn't seem useful

Thanks in advance

Asked by kenkingtoo 3 months ago

Last reply by willjoe24421 2 months ago