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  • Archived

Firefox now saves files that I only wanted to open

Please, give us a way not to save files that I just want to open. For instance, I open a PDF to read it. If I want to save it, I'm able to save it myself. Now I need to… (read more)

Please, give us a way not to save files that I just want to open.

For instance, I open a PDF to read it. If I want to save it, I'm able to save it myself.

Now I need to check and delete many files that are in my Downloads folder, which is a huge waste of time.

Thank you for considering my opinion.

Regards

John

Asked by cc17 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

History doesn't record all sites visited anymore.

I've noticed over time that the History, or Library or whatever Mozilla wants to call the History, does not record all pages that are visited - and now it's getting worse… (read more)

I've noticed over time that the History, or Library or whatever Mozilla wants to call the History, does not record all pages that are visited - and now it's getting worse and mixing pages up.

It's just been an annoyance until recently, but it has now caused me and my partner real issues, especially with his work.

Today it happened again but I have the time to actually come and tell someone about it in hopes that it actually gets fixed...

Here is what happened today, as happens all too frequently when I go to use the HISTORY function in Firefox accross multiple devices and installs over the past year or so;

I wanted to find a video I watched on youtube on the morning of the 7th November to show my friend, I know the title of it so I started typing it into the address bar to bring it up in the HISTORY but nothing appeared - here we go again I thought.

I might have thought maybe I misremembered the title if this had not happened multiple times already but I went through the motions anyway.

I know exactly when I watched it, so I opened the HISTORY and - because there is no ability to search for an actual date range for some daft reason - I started scrolling.

I got to the 7th, and there were videos I watched before, and videos I watched after, but not the video I was looking for - but there is a video I watched another day there in it's place.

So I opened youtube, went to my history there, scrolled back to the same videos, and sure enough, the video I am looking for is there and the video that is present in my HISTORY is not.

In the screen clippings attached, You can see that in my Firefox HISTORY and Youtube watch history match except for one thing, the 4 minute long "Contouring 101" video that I was originally looking for is present in my youtube watch history, but not on my Firefox HISTORY.

In it's place is a video titled "Life Changing, Tom Shares the Fight for his Life." - which is a 30 minute video I watched on the 31st of October - according to my youtube history and my memory - but not my Firefox HISTORY.

You can see the gap in my Firefox HISTORY where the "Contouring 101" video should be is just 5 minutes, makes sense it took me 5 mins to watch a 4:17 min video and then choose what to click on next, right?

I used to love the history function on browsers, years and years ago it was so good. Now it seems to just be an unmaintained afterthough with minimal functionality and no thought to accuracy.

is there any way we can go back to a accurate, concise and functional HISTORY? Or do I have to find another browser or third party solution?

Thanks for your time.

Asked by stygian.shift 1 year ago

Last reply by stygian.shift 1 year ago

  • Archived

Arr... how do i turn this off?!

Firefox Updates: Automatically install updates (recommended) = OFF When Firefox is not running = OFF (It's on but greyed out because of the above setting) Check for upda… (read more)

Firefox Updates:

Automatically install updates (recommended) = OFF When Firefox is not running = OFF (It's on but greyed out because of the above setting) Check for updates but let you choose to install them = ON

Is it normal that firefox still creates this "telemetry" folder even when auto updates are OFF? C:\ProgramData\Mozilla-1de4eec8-1241-4177-a854-e594e9c1fb38 UpdateLock-CA7422744AE1A41C

C:\ProgramData\Mozilla-1de4eec8-1241-4177-a854-e594e9c1fb38\updates\CA7422744AE1A41C update-config.json {"__DEFAULTS__":{"app.update.auto":true,"app.update.background.enabled":true},"app.update.auto":false}

As suggested i added these two lines to firefox.cfg lockPref("app.update.background.enabled", false); lockPref("app.update.background.scheduling.enabled", false); Seem like firefox doesn't give a ****? How can i once and for all fully disable both these settings? Automatically install updates (recommended) = OFF When Firefox is not running = OFF


By the way, during the installation i DID NOT install the maintenance service, so why exactly is the exe in the directory anyways??

Asked by Firefox_Beginner 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Problems by using Kicktipp

Hi FireFox Team, When I open the websote kipp tip.de, the page does not react to button clicks. In other browsers, this works without any problems. Is there a solution? … (read more)

Hi FireFox Team, When I open the websote kipp tip.de, the page does not react to button clicks. In other browsers, this works without any problems. Is there a solution?

Thanks for information.

Greetings o

Asked by or_mail 1 year ago

Last reply by or_mail 1 year ago

  • Archived

Firefox blocks a business magazine on one Windows 10 PC but not another PC Win10PC

Hi, I am able to read a business mag on one Windows 10 Home system but on another which has Win 10 Pro , FF will not allow to STAY logged in to that magazine. I am using… (read more)

Hi, I am able to read a business mag on one Windows 10 Home system but on another which has Win 10 Pro , FF will not allow to STAY logged in to that magazine. I am using Windows 10 Home on the system that will not allow me to stay logged in. I have checked all settings I can think of. I have browsed all the Help Q&A here. I have chcked for all updates and confirm I am using the latest FF updates on both machines.

What could be in my settings that blocks me seeing my magazine?

Thank you. Adam

Asked by Adam Okhai 1 year ago

Last reply by Adam Okhai 1 year ago

  • Archived

Syncing Mobile Devices

I do not have any mobile device to sync with Firefox. HOWEVER, I would like to sync with Outlook.com from Microsoft. Centurylink my ISP provider was off-line for quite a … (read more)

I do not have any mobile device to sync with Firefox. HOWEVER, I would like to sync with Outlook.com from Microsoft. Centurylink my ISP provider was off-line for quite a while so they could create a better email program and when they finally came back online, last week, there were a list of things in computer language that I am supposed to do but do not understand. Like you, whenever I want to ask a question I have to send it via email then the response is the same thing listed in their instructions, NO HELP at all. Now, on a daily basis, I am receiving emails from Microsoft Outlook stating "Please update your credentials for the account Rhonda89@q.com." "It looks like we don't have permission to get email for Rhonda89@q.com."

The daily emails from Microsoft Outlook started on October 24, 2022, about the time Centurylink Email came back on line, I think. They did not send any messages advising us of this. I happened to find the information when I looked for it online.

I am still attempting to reach someone at Centurylink for help...lol

In the meantime, is there anything you can do to assist in this endeavour.

Thank you, Rhonda Caywood

Asked by Rhonda 1 year ago

Last reply by Rhonda 1 year ago

  • Solved
  • Archived

Book Mark history deletion

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had… (read more)

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had been saved in a folder created in Other Bookmarks? I discovered that when you delete a book-mark entry from drop down menu, the same entry is also deleted from its saved location in Other Book Marks. I was trying to reduce number of unsorted entries in drop down menu while saving (and retaining) the same link in the Other Bookmarks section and folder. I want to continue using the sorting and discrete folder saving possible with the Other Bookmark section but clean up the clutter in the unsorted bookmark section.

Asked by nokaoi1 1 year ago

Answered by nokaoi1 1 year ago

  • Archived

bookmarks gone

Hi, difficult to find this way to write you... I reset my Mac and thought Firefox would keep all my bookmarks for when I would reinstall Firefox and synchronize all my b… (read more)

Hi, difficult to find this way to write you...

I reset my Mac and thought Firefox would keep all my bookmarks for when I would reinstall Firefox and synchronize all my bookmarks, like I always did. It was not necessary to export and to keep them, because I have never had problems before and I trusted Firefox.

Now this did not happen and I lost if not thousands of my bookmarks I have gather in years... I'm very disappointed, for the first time.

Do you have a cache or something or other solution so I can get my bookmarks back? Thanks.

Denis Jockmans.

Asked by Denis 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

i lost all my sync data

I re-installed a fresh windows copy, and after I signed into my Sync account I found nothing of my saved info including everything (bookmarks, saved password... etc).. I … (read more)

I re-installed a fresh windows copy, and after I signed into my Sync account I found nothing of my saved info including everything (bookmarks, saved password... etc).. I tried different computer and still have the same problem. I removed and re-installed firefox, but in vain. I don't know what happened. I believe that my data are saved to my account not on computer, so I supposed to find them wherever I sign in.. plz help me to solve this serious issue. thanks in advance.

Asked by georgefikry 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 1 year ago

Answered by user228126785451001171488420526897964190555 1 year ago

  • Archived

My internet fluctuates constantly while using the Firefox browser.

Hello. My internet fluctuates constantly while using the Firefox browser. It uses full capacity for 5 seconds, then uses almost 1 mbps internet for the next 5 seconds, t… (read more)

Hello.

My internet fluctuates constantly while using the Firefox browser. It uses full capacity for 5 seconds, then uses almost 1 mbps internet for the next 5 seconds, then uses full capacity for 5 seconds and so on. I tried a lot of things but it didn't work. I have 100 Mbps internet and connect with 5GHz WI-FI.

Things I've tried:

-Reset Firefox -Run Firefox in troubleshooting mode -Turn off Anti-Virus and Adguard Ad Blocker -DNS flush -Formatting the computer

I don't have such internet fluctuation problem when using it in Microsoft Edge browser. It works seamlessly.

Apart from this, there is another situation that I encountered once, as long as I do not format the computer on which I installed Firefox, this internet fluctuation occurs constantly.

Asked by K.Emre 1 year ago

Last reply by K.Emre 1 year ago

  • Solved
  • Archived

Backup & restore information in Firefox profiles

Hi there! I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm usi… (read more)

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 1 year ago

Answered by Mandelbrot1 1 year ago

  • Archived

How to manage home page?

So, I have finally decided to jump ship. Chrome has lately been downloading stuff in background and I can't figure out what it is, despite having done all kinds of troubl… (read more)

So, I have finally decided to jump ship. Chrome has lately been downloading stuff in background and I can't figure out what it is, despite having done all kinds of troubleshooting.

I have been trying to customize the FF homepage, but it is TRULY not user friendly.

I need to: Pin websites to the homepage Prevent my history from appearing there Remove those pesky shortcuts THAT ARE TOTALLY AN INVASION Hide addons from toolbar, but have them accessible in a neat shortcut instead of a thousand steps to find them again

I have already changed the row to one, but this is not a solution! There seem to be no way to pin a website as a shortcut on the homepage unless it's manually writing the title and then the URL.

Can someone recommend me an addon similar to Chrome's Youtube Normalizer. This app is a GODSEND! Sadly the dev didn't reply nor accept a request for a FF port. This app normalizes all audio on youtube. It prevents audio volume mismatch when playing a mixed playlist. It also automagically increases volume to sound less silent and more inline with system volume. IT IS TRULY ONE of two things (Typio) that makes me want to go back to Chrome.

Asked by choppedartisan 1 year ago

Last reply by James 1 year ago

  • Archived

Synced tabs disappear after logging into two different devices

So I had a laptop that had to go under repair (device A), so had to use a different computer (device B). I sign into Firefox, and I can see the synced tabs from device A.… (read more)

So I had a laptop that had to go under repair (device A), so had to use a different computer (device B). I sign into Firefox, and I can see the synced tabs from device A. For various reasons, the very next day I had to transfer to another computer (device C), so I logout of device B, and login into Firefox in device C. The synced tabs are no longer visible, even though in my account it says device A is still connected to the sync.

Bookmarks and such still load up just fine, I just can't see the device A synced tabs at all. Any clue why this is happening?

Also, is it normal that my email is still showing on the device B menu? Even though it says I logged out successfully, and device B is not showing in sync anymore, in the actual computer it's still showing on the menu above the "new tab" option. How do I remove my email from showing in that particular browse? Uninstall the program entirely?

Asked by d_a_renoir 1 year ago

Last reply by d_a_renoir 1 year ago

  • Archived

Mail.com app

Firefox updated a couple of weeks ago and for some reason the mail.com icon disappeared and I couldnt open it. I turned off the app and then resatored it and the icon is … (read more)

Firefox updated a couple of weeks ago and for some reason the mail.com icon disappeared and I couldnt open it. I turned off the app and then resatored it and the icon is back but it has a little cross on it and wont open my e mails automatically ,I have to sign in every time and it dousent show a no when I have new e mails. It was fine before the update.How do I get it back? I only need the e mail notification not calender etc, I can see that when Im logged on. Hope you can asssist, Thank you, Geoff Andrews.

Asked by geoffandrews 1 year ago

Last reply by James 1 year ago

  • Solved
  • Archived

Can't enable USB Devices about:debugging

I can't enable USB Devices on about:debugging setup page. I already installed ADB toolkit for MacOS, also I can see my device in ADB devices list: ``` ~% adb devices -l L… (read more)

I can't enable USB Devices on about:debugging setup page. I already installed ADB toolkit for MacOS, also I can see my device in ADB devices list: ``` ~% adb devices -l List of devices attached 013db356 device usb:336723968X product:OnePlus6T model:ONEPLUS_A6010 device:OnePlus6T transport_id:9 ```

On the device I've enabled "Remote debugging via USB". But when I click on "Enable USB Devices" button, nothing happens. I can see only "Updating..." message, then "Disabled" again.

Also no devices in the devices list, because USB Devices are disabled. "Refresh devices" does not make any changes.

Asked by snakedoc.md 1 year ago

Answered by snakedoc.md 1 year ago

  • Solved
  • Archived

Picture in picture is not appearing

Yesterday I had Picture-In-Picture (shortened into pip for next mentions) working on youtube, then after one day, PIP no longer works on any of the websites, including yo… (read more)

Yesterday I had Picture-In-Picture (shortened into pip for next mentions) working on youtube, then after one day, PIP no longer works on any of the websites, including youtube. I tried disabling and enabling pip, entering troubleshoot mode, and none of them worked. Not reinstalling because it will be annoying to log in everywhere I've had account at.

Any solution?

Asked by khat 1 year ago

Answered by khat 1 year ago

  • Archived

Batch remove stored insecure passwords

Firefox list all my stored insecure passwords. How could I remove all (+700) insecure passwords? Not one by one but all together? Thanks. btw this solution is not worki… (read more)

Firefox list all my stored insecure passwords. How could I remove all (+700) insecure passwords? Not one by one but all together?

Thanks.

btw this solution is not working

Yes, you can - only since the update to Firefox version 73 the extension "xul" has been changed to "xhtml", so now you will have to enter this in the address bar :

chrome://passwordmgr/content/passwordManager.xhtml

Since this address give me error

Asked by Daniele 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Migrating files/folders from old profile to new

I've been doing this sort of exercise for some time, but I want to verify exactly which files and folders I can confidently transfer from one profile to a new or an alrea… (read more)

I've been doing this sort of exercise for some time, but I want to verify exactly which files and folders I can confidently transfer from one profile to a new or an already established profile without causing unexpected issues.

According to Recovering important data from an old profile , these are the files that can be moved:

places.sqlite favicons.sqlite key4.db logins.json permissions.sqlite search.json.mozlz4 persdict.dat formhistory.sqlite cookies.sqlite cert9.db handlers.json

I also include:

The "sessionstore-backups" folder sessionCheckpoints.json sessionstore.jsonlz4

Here's the list I need feedback for:

The "settings" FOLDER

activity-stream.discovery_stream.json activity-stream.topstories.json AlternateServices.txt autofill-profiles.json blocklist.xml broadcast-listeners.json cert9.db compatibility.ini containers.json content-prefs.sqlite notificationstore.json pkcs11.txt protections.sqlite SecurityPreloadState.txt serviceworker.txt signedInUser.json SiteSecurityServiceState.txt targeting.snapshot.json Telemetry.FailedProfileLocks.txt Telemetry.ShutdownTime.txt times.json webappsstore.sqlite xulstore.json

Please also let me know if any other folders are ok to relocate as well.

Asked by noel_envode 1 year ago

Last reply by noel_envode 1 year ago

  • Archived

How do I tell if Firefox is or isn't the active window?

One of the most fundamental and necessary functions in a window-based GUI is the ability to tell, at a glance, which is the active window. Firefox seemingly dropped this… (read more)

One of the most fundamental and necessary functions in a window-based GUI is the ability to tell, at a glance, which is the active window.

Firefox seemingly dropped this essential functionality over a year ago.

When I saw the new colours in today's update, I thought, "finally, they've come to their senses." But apparently not.

How can I force Firefox to look clearly different when it's the active window versus an inactive window?

Please! Anything to make this work the way it should!

(Anticipating that many people might say, "everyone's doing it now," I'd like to point out that just because something is a popular trend does not make it good. Just look at Britain's revolving door of Prime Ministers right now. This particular trend in GUI implementation is a total disaster!)

Asked by StarliteLemming 1 year ago

Last reply by StarliteLemming 1 year ago