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Amazon Say There Are Recent Compatbility Issues Between It and Firefox

Yesterday I thought I had downloaded two CDs from Amazon Music. I received the invoices for them but could not find the downloads on my Windows 11 Desktop. I just spoke … (read more)

Yesterday I thought I had downloaded two CDs from Amazon Music. I received the invoices for them but could not find the downloads on my Windows 11 Desktop.

I just spoke with Amazon who said there has recently been an issue with Firefox and that I should use Chrome to receive downloads. I asked for a refund instead as I value the privacy that Firefox gives me.

I am using the latest version of Firefox and am curious to know:

1) What the issue is? 2 Have others experienced this? 3) Is it likely to be resolved? 4) Why Amazon doesn't test its software for Firefox compatibility before making changes?

Asked by Paul Burns 3 months ago

Last reply by wirkutskijkarl 3 months ago

Whatsapp web download issue

WhatsApp Web se files download nahi ho rahi hain. Jab bhi main koi photo ya document save karne ki koshish karta hoon to download fail ho jata hai. Kripya iska solution b… (read more)

WhatsApp Web se files download nahi ho rahi hain. Jab bhi main koi photo ya document save karne ki koshish karta hoon to download fail ho jata hai. Kripya iska solution batain.

Asked by kiyanihm686 3 months ago

Last reply by Denys 3 months ago

Downloads Fail on Mounted NTFS Disk in Ubuntu 25.10

I have recently encountered reproducible failures when attempting to download files or save pages to local storage. The target directory is located on a mounted NTFS file… (read more)

I have recently encountered reproducible failures when attempting to download files or save pages to local storage. The target directory is located on a mounted NTFS file system with the options umask=007, user=root, and group=disk. My Firefox browser is running under a non-root user account that is a member of the disk group. However, I consistently receive the error message: “XXX could not be saved because the source file could not be read.”

I would greatly appreciate anyone's assistance in resolving this issue.

Asked by seeson 4 months ago

Last reply by seeson 3 months ago

Some downloads are blocked

Some downloads are blocked by windows 11 security but this does not happen when using Chrome using the same web address. I have attached the Firefox screenshot error mess… (read more)

Some downloads are blocked by windows 11 security but this does not happen when using Chrome using the same web address.

I have attached the Firefox screenshot error message when trying to save the download. Following this message, Windows 11 put this notification (see other screenshot).

Asked by Steve 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Locked
  • Archived

Firefox won’t save APK files correctly

I tried downloading an APK from memesAPK] but Firefox didn’t save it properly it just showed up weird instead of a normal APK file. Has anyone else run into this or know … (read more)

I tried downloading an APK from memesAPK] but Firefox didn’t save it properly it just showed up weird instead of a normal APK file. Has anyone else run into this or know how to fix it?

Asked by Elin Olsson 6 months ago

Last reply by harrie 6 months ago

  • Solved
  • Archived

Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (read more)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Asked by cecchijac 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Archived

Firefox won't download VirtualBox Extension Pack

Hi! I've recently found an issue with VirtualBox Extension Pack download in Firefox. Instead of downloading the file, it just shows me a web page with a lot of gibberish,… (read more)

Hi! I've recently found an issue with VirtualBox Extension Pack download in Firefox. Instead of downloading the file, it just shows me a web page with a lot of gibberish, like its trying to display the content of the file itself. I'm using Windows 11 and no extensions in Firefox. The only way i have for the moment to download that file is through Edge. Can you tell me why this happens? Here's the link: https://download.virtualbox.org/virtualbox/7.1.12/Oracle_VirtualBox_Extension_Pack-7.1.12.vbox-extpack Thank you and best regards.

Asked by zetolas 6 months ago

Last reply by Denys 6 months ago