Showing questions tagged: Show all questions

Threatening to close my account.

I keep getting email from accounts@firefox.com saying my account is going to be closed since I haven't used it in two years. I use it constantly! I have it downloaded t… (read more)

I keep getting email from accounts@firefox.com saying my account is going to be closed since I haven't used it in two years. I use it constantly! I have it downloaded to my Dell laptop, and I use it all the time. Is this a scam?

Asked by valerie.goldrick 1 month ago

Last reply by James (On Leave) 1 month ago

Sign in address has changed since first sign in years ago

My address has changed since original Firefox sign in. You asked for main email which I used . It’s ok but different from original. Can I have the one on my computer wh… (read more)

My address has changed since original Firefox sign in. You asked for main email which I used . It’s ok but different from original. Can I have the one on my computer which is old and the new one for Firefox on my phone?

Asked by elainel1 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

account deletion

bold hallo. I have received today a message , allegedly, from Mozille saying that my account will be closed in 7 days because have not used it for sometime. It is incorre… (read more)

bold hallo. I have received today a message , allegedly, from Mozille saying that my account will be closed in 7 days because have not used it for sometime. It is incorrect and not true. My address is : [edited] @outlook.com and uses Chrome as platform. Can this be a scam? Any feedback would be welcome. Thank you. Lorenzo

Asked by lorenzo braghetto 1 month ago

Last reply by James (On Leave) 1 month ago

  • Locked

gmail

My Google account work, but gmail ********@gmail.com do not work on My PC at all. But on mobile still work. If You have any replay, please send to recovery mail ****@sbb.… (read more)

My Google account work, but gmail ********@gmail.com do not work on My PC at all. But on mobile still work. If You have any replay, please send to recovery mail ****@sbb.rs (email redacted by a Moderator)

Asked by Aleksandar 1 month ago

Last reply by Kiki 1 month ago

Deleted account, need help to bring back

Hello, I've been using firefox since 2021, and I have lost my account due to accidentally deleting it. I have my JSON file with all my passwords and information, but ca… (read more)

Hello, I've been using firefox since 2021, and I have lost my account due to accidentally deleting it. I have my JSON file with all my passwords and information, but can't seem to sync it and use firefox like a I used to. I need help with this matter ASAP.

Regards,

Asked by Moe 1 month ago