Firefox Community Forum

I've been using the firefox broswer on a mac for the last couple years and I installed the duckduckgo search feature into firefox today, also firefox updated today when i turned my computer on so I'm not sure which one is the culprit but I lost all of my bookmarks and saved form data. Is there a way I can get my bookmarks back? I wasn't using an account or signed in ever but would that info be saved on my computer?

I recently bough a new computer and transferred all my data, passwords and bookmarks to it. Each time I opened my mozilla browser I was encouraged to create a profile , but each time I just continued without creating a profile. Finally today I was not given an option to proceed without creating a profile so I did. But now all my passwords and bookmarks have disappeared. When I try to find them I am advised to load my previous profile but this is not an option the only profile I have is the one I just created with the missing data. Can you please tell me where the appropiate files are stored and how can I recover them. Thanks

Firefox's new version was installed but after downloading and opening, when it opened, NONE of my tabs opened. I tried 6 times to no avail. I need my tabs. How do I fix this?

I just updated to the latest Firefox. All my history, bookmarks, extensions are now gone. I do not seem to be able to get them back. My old version of Firefox is not available. When I ask to update from a prior browser, the drop down selection does not give me my prior version of Firefox. Help!

Hello, I have just installed Firefox version 144.0.2 on a new computer. I have access to all of the Firefox files and data on the original computer, but I am not able to run Firefox on that computer. Therefore, I am not able to create an export file from the original installation. Is it possible for me to import all of the original Firefox data into the new installation? Thank you very much in advance, Steve DeFeo

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

Hey there! It seems that my bookmarks are gone. I only see the place holder for them, but no link or anything else. What can I do? Is there a way to import the bookmarks from the Mozilla website? Curiously the bookmarks on Firefox Android are there, but I can't see an option to export the list from there. Many thanks for any help! Best, Wolfram

Hello -

My bookmarks (400+) that I have accumulated over several years were all gone when I signed into my computer recently. I tried to restore them, but I was unable to get them back from all of the 15 backup points. I kept getting an "unable to process backup folder" error message. I only have one Firefox profile that I am currently signed into.

I use CC cleaner to clean my computer weekly and sometimes use the custom clean feature to clean up cookies and browsing history, but by default the clean bookmark backups box is unchecked and I have never had a problem using it before. I suppose it's possible that I may have checked that box, but I don't know if that would have also wiped the bookmarks off my browser. I am also checking with CC tech support to see if they have any answers. Suppose I may be out of luck if so.

I also sometimes go into FF settings and clear browsing history and cookies, but I don't think there's even an option to wipe out all bookmarks. I have also been doing that for years, and have never had an issue before. Does anyone know if there's a way to re-download my bookmarks from the cloud, or do I have to start all over again?

Any tips would be appreciated, thanks.