Showing questions tagged:

Backend (code-driven) activity is being picked up and contaminating Browsing history if Firefox Suggest list

I have completely cleared relevant history. I am in the UK, so only use Amazon UK. Yet, even within a day of removing all trace of amazon.com, it shows up again in the li… (read more)

I have completely cleared relevant history. I am in the UK, so only use Amazon UK. Yet, even within a day of removing all trace of amazon.com, it shows up again in the list of top sites on a blank tab's address bar suggestions. (.com is not in bookmarks, shortcuts, or recent searches, which are the only other selections)

The only explanation I have for this is that amazon.co.uk is making back-end calls to amazon.com and polluting whatever mechanism is used for this list – even though the browsing history as I can see and manage it does not include any references to amazon.com whatsoever.

Please, either:

  • tell me how to get the browsing history as shown in the new tab's suggestions to respect the browsing history as recorded and manageable, or
  • tell me how I can have control to blacklist certain sites that contaminate the list despite there being no record of them within my browsing history

The only other detail that may play into this; the first time this appeared out of nowhere I suspect was also the point at which the Suggestions from sponsors magically appeared in settings, and was on by default. Ever since then, getting rid of amazon.com has been a Sisyphean struggle, as though unchecking the sponsors option were being ignored.

Open

Is anyone else having problems after last update? UI too big for my laptop and most things not adjustable. Almost unusable any way's to fix? Version 153.0.3

Is anyone else having problems after last update? UI too big for my laptop and most things not adjustable. Almost unusable any way to fix? Version 153.0.3 Everything is… (read more)

Is anyone else having problems after last update? UI too big for my laptop and most things not adjustable. Almost unusable any way to fix? Version 153.0.3 Everything is blocky like on Gmail left side too big and takes up 30% of screen. No way to adjust it.

Top of Screen where menu bar is , home screen options, Mobile Bookmarks and tabs is way to big and forces you to have to use the vertical tabs. I often work with multiple tabs and find it annoying to have to enlarge and shrink the vertical tabs when ever I want to switch tabs. Real Pain in the you know where.

I have been using firefox for many years and Love it. but if these issues persist, I might have to finally begin considering other options.

I would hate having to switch to Chrome. I dislike using that browser even thou most websites are being designed around it, which is inconvenient, but I have tried to tow the line and be loyal to my favorite opensource browser.

Please help. Any suggestions welcome.

[redacted email from community support forum] RE: Firefox Browser Help if you contact directly in subject line so I can easily find it.

Open

Speicherbelegung von Firefox

Wäre es nicht Sinn voller mal Firefox so zu Optimieren das er nicht gleich 50% des Arbeitsspeicher belegt. Ich beobachte schon länger das wenn Firefox eine weile Läuft se… (read more)

Wäre es nicht Sinn voller mal Firefox so zu Optimieren das er nicht gleich 50% des Arbeitsspeicher belegt. Ich beobachte schon länger das wenn Firefox eine weile Läuft sehr viel Ram braucht. Da gibts andere Browser wie Brave die viel weniger Ram belegen als Firefox.

Könnt ihr da nicht mal ansetzten und was Optimieren Bei den Ram Preisen Aktuell kauft man sich ja kein neuen RAM.

mfg solo275

Open

can not use home depot with firefox

I can not log in to home depot website because it won't send me the verification code. No other website gives me this problem and I can log in with Chrome. How can I fix … (read more)

I can not log in to home depot website because it won't send me the verification code. No other website gives me this problem and I can log in with Chrome.

How can I fix this?

mike

Open 1 1 20

I am getting a malwarebytes message that a website 'bob.againstnext.com' is being blocked continually from the firefox app.

I would like to know whether this is a normal process that happens when using firefox browser or has my version of the app been compromised? Or should I allow this to be… (read more)

I would like to know whether this is a normal process that happens when using firefox browser or has my version of the app been compromised? Or should I allow this to be accessed?

Open

How to book on again after being disconnected

I opened my Firefox web site the other day and it said that I my account was disconnected. As far as I was concerned I had not disconnected it, but as I am 83 years old a… (read more)

I opened my Firefox web site the other day and it said that I my account was disconnected. As far as I was concerned I had not disconnected it, but as I am 83 years old and my computer knowledge is not very good, I may have done so accidentaly. Anyway I tried to get started again. After a day or so I finally got to where it asked for my email address and password, which I filled in, only to be sent a 6 figure code which I was to enter to prove it was me, but as I could not get onto my Web page, I could enter what this code was.

Open

Firefox on desktop has recently started losing internet connection

Hello, I've been using Firefox for years, but last couple months or so - it's been losing Internet connection - I have to stop and restart it and all ok - somtimes for 5 … (read more)

Hello, I've been using Firefox for years, but last couple months or so - it's been losing Internet connection - I have to stop and restart it and all ok - somtimes for 5 mins - sometimes for 15 or so - but it's doing my head in :) Any help appreciated - Thanks

Open 8

Every time I'm on youtube the sound cuts out.

Hi. Every time I go into youtube, the sound cuts out after about an hour. I then have to go to settings, volume mixer and Mozilla Firefox and click on the X to get the so… (read more)

Hi. Every time I go into youtube, the sound cuts out after about an hour. I then have to go to settings, volume mixer and Mozilla Firefox and click on the X to get the sound back. Youtube has assured me this is not their problem, but a Mozilla one. I've been with Firefox for many many years and have never had this problem. Could you please advise me as to what to do about this ? Thank you.

Open

Widescreen scaling

Hello, i recently upgraded from a 4k monitor to a dual 4k ultrawide monitor, and have been having visual issues specifically on firefox and no other applications. when fi… (read more)

Hello, i recently upgraded from a 4k monitor to a dual 4k ultrawide monitor, and have been having visual issues specifically on firefox and no other applications. when firefox is out of focus and i have a different window selected, the text in the firefox window becomes blurry

Open 4

Weird issue where entire Firefox window flashes grey with a blue box on it

It seems to be related to video playback but not sure. It was happening while a video was playing full screen, and also after stopping playing/hiding a non-full-screen vi… (read more)

It seems to be related to video playback but not sure. It was happening while a video was playing full screen, and also after stopping playing/hiding a non-full-screen video.

To catch the issue had to screen record at 240fps. I used Nvidia Overlay to record the issue, but was happening before the overlay was even enabled.

Disabled all addons, made no difference. HW acceleration on or off, still happened.


I tried turning on logs, and this always seemed to show up with the flash: ``` 2026-08-09 06:19:44.048000 UTC - [Parent 8388: Main Thread]: D/Widget GetWorkspaceId - calling AsyncUpdateWorkspaceID() 2026-08-09 06:19:44.048000 UTC - [Parent 8388: BackgroundThreadPool #276]: D/Widget calling GetWindowDesktopId 2026-08-09 06:19:44.048000 UTC - [Parent 8388: Main Thread]: D/Widget GetWorkspaceId - calling AsyncUpdateWorkspaceID() 2026-08-09 06:19:44.048000 UTC - [Parent 8388: Main Thread]: D/Widget GetWorkspaceId - calling AsyncUpdateWorkspaceID() 2026-08-09 06:19:44.048000 UTC - [Parent 8388: BackgroundThreadPool #276]: D/Widget called GetWindowDesktopId, hr=00000000 2026-08-09 06:19:44.048000 UTC - [Parent 8388: BackgroundThreadPool #276]: D/Widget calling GetWindowDesktopId 2026-08-09 06:19:44.048000 UTC - [Parent 8388: BackgroundThreadPool #276]: D/Widget called GetWindowDesktopId, hr=00000000 2026-08-09 06:19:44.048000 UTC - [Parent 8388: BackgroundThreadPool #276]: D/Widget calling GetWindowDesktopId 2026-08-09 06:19:44.048000 UTC - [Parent 8388: BackgroundThreadPool #276]: D/Widget called GetWindowDesktopId, hr=00000000 ```

Open 2

Why can't I call up the members of my email groups when using Firefox, but can when using MS Edge?

I have three email groups on Comcast.net. To view the members of these groups when using Foxfire, I have to put them into the addressee box. However, if I use MS Edge, I … (read more)

I have three email groups on Comcast.net. To view the members of these groups when using Foxfire, I have to put them into the addressee box. However, if I use MS Edge, I have no trouble viewing them by opening the group using the usual prompt. This has been going on for a long time. I am running Windows 11, but don't know the version of Firefox, just that it has been updated several times since the problem began.

Open

gemini visual aids do not display

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI … (read more)

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI controls do not display well in Firefox. Is there a way to fix this?

Open 11

Scrambled bookmarks

After the most recent Firefox update all my bookmarks were scrambled. For example, when I open one marked Bank of America, I get Go Daddy. How do I restore my bookmarks … (read more)

After the most recent Firefox update all my bookmarks were scrambled. For example, when I open one marked Bank of America, I get Go Daddy. How do I restore my bookmarks to what they were before the update?

Open

Why does Norton AntiTrack extension install in the French langauage?

Last month I installed Firefox on my brand new Windows 11 PC. The PC is set up using UK English as the default language and all the applications, including Norton extens… (read more)

Last month I installed Firefox on my brand new Windows 11 PC. The PC is set up using UK English as the default language and all the applications, including Norton extensions in Firefox v 153.0.3 (64bit), install in English.

The one exception is the Norton AntiTrack extension downloaded and installed from MS Store. It installs in English on MS Edge, but on the same day installed from MS Store on Firefox in French.

I have uninstalled AntiTrack and Firefox from my PC and then reinstalled them after rebooting, but it still insists on reinstalling in French. I can find no way to change the language setting in AntiTrack.

Does anybody have any suggestions to solving this problem.

NB AntiTrack also installs in English on our Android tablet and phones.

Open

Youtube only displaying 360p, but only on main firefox profile.

title sums it up mostly. I've entered troubleshooting mode; no discernible difference. When I switch profiles the issue is resolved even with the same YouTube account. Tr… (read more)

title sums it up mostly. I've entered troubleshooting mode; no discernible difference. When I switch profiles the issue is resolved even with the same YouTube account. Tried clearing the cache, nothing. Most recent version of Firefox, windows 11.

Open

Streamed videos need to buffer every few seconds.

Hi! I have been using Firefox for quite some time, and as of yesterday I have encountered a problem. Any site I try to watch video on, be it Twitch, Youtube, etc., the vi… (read more)

Hi! I have been using Firefox for quite some time, and as of yesterday I have encountered a problem. Any site I try to watch video on, be it Twitch, Youtube, etc., the videos now pause every 1-2 seconds to buffer for 4-5 seconds. The progress bar at the bottom of the Youtube videos will say they are loaded well passed the point its stopping to "buffer" at, and this is only occurring on Firefox, I have tested other browsers and am not encountering this issue. Troubleshoot mode also doesn't change anything, and neither does private browsing.

Open