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why cant i addon grok to the sidebar

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser … (read more)

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser

Asked by phoenixx2012 5 months ago

Last reply by AliceWyman 1 week ago

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(Removing question -- I have resolved it)

(Sorry if I wasted anyone's time. The issue turned out to be my large external monitor for one of my computers. When I was not using it, the smaller laptop screen did n… (read more)

(Sorry if I wasted anyone's time. The issue turned out to be my large external monitor for one of my computers. When I was not using it, the smaller laptop screen did not allow all Firefox setting pop-up windows to display fully, so I could not see what I was used to seeing. When I connected it again to my large external monitor, everything was fine. That is why the other computer had no issues.

(So it had nothing to do with Firefox at all, and I am sorry if anyone read my question! Thanks.)

Asked by gregdyer23 1 week ago

Last reply by AliceWyman 1 week ago

  • Solved

firefox 147 not updating to firefox 148

Why hasn't firefox 147.0.4 updated to firefox 148 ? The computer is windows 10 home 64 bit that is enrolled in extended security updates. The update has been released a f… (read more)

Why hasn't firefox 147.0.4 updated to firefox 148 ? The computer is windows 10 home 64 bit that is enrolled in extended security updates. The update has been released a few days ago I believe, in Canada,also I;m wondering if there is a button that is available in "about:config" that forces a update check. Thanks James

Asked by James 1 week ago

Answered by James 1 week ago

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Request to Unlock My Firefox Account Subject

Hello, My Firefox account has been locked because the confirmation email was returned. The email address I used is [miladjaksin777@gmail.com](mailto:miladjaksin777@gmail.… (read more)

Hello,

My Firefox account has been locked because the confirmation email was returned. The email address I used is [miladjaksin777@gmail.com](mailto:miladjaksin777@gmail.com), and it is still valid and accessible to me.

I did not receive the confirmation message, or it may have been filtered as spam. Please help me verify my email address and unlock my account.

If you need any additional information to confirm my identity, I will be happy to provide it.

Thank you for your support.

Asked by میلاد 1 week ago

Last reply by Denys 1 week ago

  • Solved

How do I remove the search ability of the anything but "awesomebar"

There is a perfectly functional search bar in the middle of my homepage. why do I have to search with the anything but "awesomebar"? I have made so many changes to about:… (read more)

There is a perfectly functional search bar in the middle of my homepage. why do I have to search with the anything but "awesomebar"? I have made so many changes to about:config true to false false to true firefox will probably never work again properly. There should be a check box somewhere in settings to toggle this on and off. Newer is not always better

Asked by Vincent Maisano 2 weeks ago

Answered by Denys 1 week ago

  • Solved

Hello, I’m using Mozilla Firefox on Windows 10. The issue happens mainly on YouTube: – Videos stutter every few seconds – Audio sometimes goes out of sync – This happens on 1080p and 720p – My internet speed is stable (~XX Mbps)

Hello, I’m using Mozilla Firefox on Windows 10. The issue happens mainly on YouTube: – Videos stutter every few seconds – Audio sometimes goes out of sync – This happens … (read more)

Hello, I’m using Mozilla Firefox on Windows 10.

The issue happens mainly on YouTube: – Videos stutter every few seconds – Audio sometimes goes out of sync – This happens on 1080p and 720p – My internet speed is stable (~XX Mbps)

Asked by mohammedarafamohammed422 2 weeks ago

Answered by mohammedarafamohammed422 2 weeks ago

  • Solved

Cannot Disable “Ask ChatGPT” Text-Selection Popup — No Related Preferences in about:config

Hello, I am experiencing an unwanted UI behavior in Firefox. When I select text on any webpage, Firefox displays a floating “Ask ChatGPT” bubble above the selected text.… (read more)

Hello,

I am experiencing an unwanted UI behavior in Firefox. When I select text on any webpage, Firefox displays a floating “Ask ChatGPT” bubble above the selected text. This happens regardless of the site. I want to disable this feature, but Firefox provides no setting or preference to do so.

This is not caused by any extension. I verified this by checking about:addons, and I only have the following extensions installed:

DuckDuckGo Privacy Essentials

Firefox Translations

Gibiru for Firefox

None of them inject any ChatGPT functionality.

I then opened about:config to disable the feature, but the usual preferences do not exist on my system. Keys such as:

ui.textSelectEnabled

browser.selection.menu.enabled

browser.ml.chat.enabled

browser.ml.chat.openai.enabled

browser.ml.enabled

are missing, and Firefox only shows the “add new preference” (+) icon. That means Firefox did not expose any toggles for this behavior.

I am including a screenshot showing the unwanted “Ask ChatGPT” popup that appears when selecting text.

I need instructions on how to permanently disable this text-selection popup, or confirmation on whether this is part of a controlled rollout or experiment that cannot be disabled on my version of Firefox.

Thank you.

Asked by rubenbe75 3 months ago

Answered by rubenbe75 3 months ago

  • Solved

ups.com tracking services not working on Firefox

Hi! What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&… (read more)

Hi!

What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&loc=fi_FI&requester=QUIC%2F/ The response in Finnish is always: "Emme voi suorittaa seurantapyyntöäsi tällä hetkellä. Yritä myöhemmin uudelleen." A quick and dirty translation is: "We cannot execute your request right now. Try again later".

This is an everlasting problem. But try the exactly same link on Chrome or Edge, and it works fine.

Best regards, Tom Lindeman Helsinki, Finland [edited email from public community support forum]

Asked by tom.lindeman 4 months ago

Answered by Denys 4 months ago

  • Solved

"refresh" button with Firefox

I have really liked using the "refresh" button with my Firefox browser. The "refresh" button has disappeared from one of my two Dell PC's (I use Windows Eleven, and my D… (read more)

I have really liked using the "refresh" button with my Firefox browser. The "refresh" button has disappeared from one of my two Dell PC's (I use Windows Eleven, and my Dell PC's have solid state drive). I know there are two other "help" buttons ("troubleshoot mode" and "clear startup cache"). The "refresh" button has really helped me to keep my Firefox browser working properly with my two Dell PC's. Thank you for any comments you might have about this.

Asked by David Hike 3 months ago

Answered by David Hike 3 months ago

  • Solved

Shortcuts on homepage disappeared

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the … (read more)

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the about:config and all of my pinned shortcuts are still there, but they're not appearing on the actual page itself. Are there any other settings that I'm not aware of?

Asked by kataro28 5 months ago

Answered by kataro28 5 months ago

  • Solved
  • Locked

address bar search

I had to actually sign up fort a Mozilla account,the multiple hoops I had to jump through were ridicules, in order to ask a question of Firefox. I do not want my address … (read more)

I had to actually sign up fort a Mozilla account,the multiple hoops I had to jump through were ridicules, in order to ask a question of Firefox. I do not want my address bar to be my search engine. How do I disable the search engine in my address bar? And now I have to wait for an answer!!!!!!!! I used to love and trust Firefox. Not anymore.

Asked by marcellaolejniczak 1 month ago

Answered by Denys 3 weeks ago