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Once again, Firefox is blocking my ability to go into X (Twitter).

Dear Sir or Madam, Once again, Firefox is blocking my ability to go into X (Twitter). I'm guessing you guys did an update and changed the settings again. PLEASE FIX. Tha… (read more)

Dear Sir or Madam,

Once again, Firefox is blocking my ability to go into X (Twitter). I'm guessing you guys did an update and changed the settings again. PLEASE FIX. Thank you.

Sincerely, Britt

Asked by Britt Park 4 months ago

Last reply by Kiki 4 months ago

  • Solved

Firefox makes windows blueScreen

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log f… (read more)

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

Asked by master.alive 5 months ago

Answered by master.alive 4 months ago

Media playback choppy + browser laggy on a Macbook Pro with M3 chip

I installed Firefox on a Macbook Pro with Apple Silicon, M3. The installation was from the Firefox site, I downloaded the dmg and then dragged into Applications. I find … (read more)

I installed Firefox on a Macbook Pro with Apple Silicon, M3. The installation was from the Firefox site, I downloaded the dmg and then dragged into Applications.

I find that playback of media stutters, and is choppy--not sure of a better way to explain it. E.g., YouTube videos and the Bandcamp player have "stuttered sound". Opening another site in another tab can make this effect worse. Likewise, trying to run Google Meet in a browser window causes basically everything on the computer to become very slow.

This still happens even if I go to "about:profiles" and then "restart with add-ons disabled".

But if I switch to another browser, Safari or Chrome, then I don't have the issue. e.g. I can play YouTube in the background fine even when running some compute intensive task.

I have also tried turning on/off "performance settings" and the "use hardware acceleration" checkbox underneath it -- neither of those seem to have any effect.

Activity Monitor showed that at most Firefox was using ~4 GB of memory of a total 48 GB, and the memory pressure indicator seems to be quite low.

I have run Firefox on other systems (e.g. System76, older Macbook Pro) with multiple windows open each having 20-30 tabs and never had an issue like this.

It really seems like it has something to do with how Firefox is interacting with the M3? Happy to learn I'm wrong. And happy to provide more details about the hardware or my settings if it would help.

Asked by nicholdav 5 months ago

Last reply by nicholdav 4 months ago

How to disable minimize on double click

Hello, recently I've been having issues where if misclick anywhere on the title bar (even in the small space between bookmarks) firefox will minimize/restore when I didn'… (read more)

Hello, recently I've been having issues where if misclick anywhere on the title bar (even in the small space between bookmarks) firefox will minimize/restore when I didn't want it too. How do I disable this in about:config?

Asked by s014g03s 5 months ago

Last reply by jonzn4SUSE 4 months ago

"Don’t enable HTTPS-Only Mode" is not honoured when enabled in settings

When I try to access an http:// site, the link is upgraded to https:// regardless of this setting. This broke after a recent update to the browser. I cannot specificall… (read more)

When I try to access an http:// site, the link is upgraded to https:// regardless of this setting.

This broke after a recent update to the browser. I cannot specifically say which upgrade, but it worked a month ago, now it doesn't anymore.

It may be worth noting that this broke in Brave (based on Chromium) at the same time.

Asked by Lifeboy 5 months ago

Last reply by Lifeboy 4 months ago

firefox crashin on youtube in windoze 11

alright guys you need to fix your browser, it crashes everytime i try to play a youtube video.. i searched tou site for fixes and NOTHING worked. you vanilla version of… (read more)

alright guys you need to fix your browser, it crashes everytime i try to play a youtube video.. i searched tou site for fixes and NOTHING worked. you vanilla version of the browser was perfect then yall had to go and do the microsux thing and screw it all up by adding this that or the kitchen sink. i have submitted numerous reports yet no resolution. if you guys dont fix your crap i will move on to another browser and recommend to all my friends n family to do the same.

Asked by madcap magician 5 months ago

Last reply by madcap magician 4 months ago

previous browser and tab history by date

My old 'Legion' laptop had my (I'd guess) open tabs history from late June! I now have a new laptop, and I logged into Firefox, and didn't see all history from June. I ne… (read more)

My old 'Legion' laptop had my (I'd guess) open tabs history from late June! I now have a new laptop, and I logged into Firefox, and didn't see all history from June. I need those 'previous' sessions... Where are They??

Asked by Kevin 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Improve killing resource-hogging tabs

This isn't strictly related to Hulu but using it as an example: Hulu has some bug right now where it will occasionally suddenly use a lot of CPU power and completely lock… (read more)

This isn't strictly related to Hulu but using it as an example: Hulu has some bug right now where it will occasionally suddenly use a lot of CPU power and completely lock up Firefox, and to some degree my whole system. If I manage to "close" the tab, it *appears* to close, but it's very clear that whatever Hulu is doing is still going on in the background. This time I was at least able to open the task manager and kill Firefox – which immediately alleviated the problem, and upon reopening Firefox, the Hulu tab was still there (indicating it never closed).

I don't know if this is possible, especially given I don't know what's causing the bug with Hulu, but it would be nice if Firefox was better able to handle a tab getting out of control like that.

Asked by epiqu1n 5 months ago

Last reply by epiqu1n 4 months ago

  • Solved

Downloads fail immediately after starting from Google Drive.

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files. The first issue … (read more)

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files.

The first issue is that when downloading a file from Google Drive, the download always fails. It opens up a menu asking me where to save the file but the files name is "download" with no extension, when starting the download it will fail. In the images below you can see what it looks like. This happens with most files on Google Drive, usually those larger than 50MB (a VERY rough estimate). Both in the default tab and in the container tabs I use.

The second issue is very similar, when downloading a file, this time from anywhere on the web, when asking me where to save the file, the name of the download is a string of random letters and numbers with no extension. When starting the download it fails because the name is too long, after renaming it to something shorter it still fails. I don't really have any sites I can give as examples because this problem only occurs randomly.

For both problems I have tried attaching the correct filename and extension but it still fails.

Asked by MadaHaz 5 months ago

Answered by MadaHaz 4 months ago

Videos will not load on FIrefox

I'm having issues with videos loading on ANY webiste, YouTube ect.... This started happening very recently out of the blue. Videos work fine on Edge. Additionally, I cann… (read more)

I'm having issues with videos loading on ANY webiste, YouTube ect.... This started happening very recently out of the blue. Videos work fine on Edge. Additionally, I cannot run Firefox in troubleshooting mode? It crashes. I tried "refreshing" and reinstalling Firefox to no avail. I am using AdAware AV and AVG anti viruses if it matters, I have tired disabling both and loading FIrefox, no changes.

Asked by hainsolo 5 months ago

Last reply by hainsolo 4 months ago

capture entire web page

i am trying to find out how to capture an entire web page. Appparently Edge provides such an option with a camera icon. How can i do a similar function in Firefox. Are th… (read more)

i am trying to find out how to capture an entire web page. Appparently Edge provides such an option with a camera icon. How can i do a similar function in Firefox. Are there add-ons perhaps?

Asked by John 4 months ago

Last reply by cor-el 4 months ago

Homepage reset and won't save.

Settings > Home > New Windows and Tabs > Homepage and new windows This setting got reset on me last night. Using 127.0.2. So, I set it to custom, add in a URL,… (read more)

Settings > Home > New Windows and Tabs > Homepage and new windows

This setting got reset on me last night. Using 127.0.2.

So, I set it to custom, add in a URL, close the settings, re-open the settings and see it is set.

I close my non-pinned tabs and then close the browser.

Upon opening the browser, I am greeted with an empty tab and the Setting has reverted to "Blank Page".

Asked by Derek White 5 months ago

Last reply by Derek White 4 months ago

  • Solved

Firefox update 127.0.2 (64-bit)

Latest update (127.0.2) erased all my data. Gone are my bookmarks, passwords, sign-in shortcuts, history, etc. and I'm trying not to panic. Most of my passwords are bac… (read more)

Latest update (127.0.2) erased all my data. Gone are my bookmarks, passwords, sign-in shortcuts, history, etc. and I'm trying not to panic. Most of my passwords are backed up but my bookmarks are gone as is all my sign-in shortcuts, etc.

I always try to keep updated and never have had a problem with anything other than having to relearn a few new things; but this is a first for me.

Asked by zebra5ive 5 months ago

Answered by Paul 5 months ago

Unexplained Repeated Firefox Crash Reporter Popups

I have Firefox currently installed on my Windows 10 computer as a backup browser. Normally I don't run it and it isn't the default browser. However, for the past couple… (read more)

I have Firefox currently installed on my Windows 10 computer as a backup browser. Normally I don't run it and it isn't the default browser. However, for the past couple of days the Firefox Crash Reporter keeps popping up when I don't even have Firefox running. I can't see anything running in the Task Manager that looks as if it might be related to Firefox. Why on earth does this keep happening?

Asked by Michael Fields 4 months ago

Last reply by Paul 4 months ago

Weird message when using pocket

So, I've switched to Firefox as my main browser (I was using it before, but as a secondary option) and I've spotted this native extension called Pocket. When I pressed i… (read more)

So, I've switched to Firefox as my main browser (I was using it before, but as a secondary option) and I've spotted this native extension called Pocket.

When I pressed it, I was on YouTube Music already, so it automatically saved that url. Now, the reason of contacting support is more of concern than anything. When I pressed it, a weird message has been attached to it, so I am wondering why, as it is confusing to say the least. I've attached a screenshot with the saves, which also has the weird message and YouTube for comparison next to it.

Thanks.

Asked by 321093798057623 5 months ago

Last reply by TyDraniu 4 months ago