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Updated W10 to FF 116 and had cert problems

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem i… (read more)

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem is the cert DB. The doc I found says that it is cert8.db. Actually it is now cert9.DB.

What I had to do was go to task manager and kill a task that was holding the cert9.db file. Then I could rename it (cert9.old.db). Then restarted their laptop and FF came up and started fixing the cert file (as expected). This seems to have fixed their problem.

Asked by Wylbur 1 year ago

Answered by Wylbur 1 year ago

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Searchbar no longer working

Hi. Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with … (read more)

Hi.

Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with tourettes, I often also get thrown around if I am reading long articles, because of misclicks.

Unfortunately I did the big mistake of updating, also with a tourettes-missclick, so my question is: 1) How do I remove the 'quick'-search function? I want the Ctrl+F bar to come up ONLY WHEN I CLICK ctrl+F, and I want it to go away again if I click ctrl+F again. I forget how to do it. 2) How do I remove all future update prompts? Given that it has been made so hard to configure firefox into something tolerable, I don't want to throw all my setup away with minor updates always thrown at me. It takes me a long time every time there's an update, I have to fix language and other stuff back again. It's just not worth it in time for me to use Firefox, if I have to make a setup so often. 3) Recommendations for the best version of Firefox to go back to and stay in for eternity, alternatively, browsers that does not change or add functions without first asking the user... (The answer is no, by the way, I don't want more new fancy functions)

Sorry for this nagging but I simply can't use my browser like this. It's just not working.

Asked by mettelolzjacobsen 1 year ago

Answered by zeroknight 1 year ago

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Need help to locate backed up Firefox profile to restore after Windows and Firefox re-install

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!). Now that I have re-ins… (read more)

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!).

Now that I have re-installed Firefox, I see that I have none of my saved bookmarks and so I want to restore the Firefox profile - all of it or at least the bookmarks.

I have tried following the Firefox instructions for this, but am apparently not doing it right.

I can't seem to locate the bookmarks file, for starters, in my backed up files. I find the profile but I don't find anything like places.sqlite.

Can someone help me so that I am locating the right (and complete) files, copying them correctly, and then switching to the new/old profile correctly?

Thanks in advance.

Asked by eastevens1956 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Spell Checker not working

The spell checker isn't working for me. I've found old answers to this: "You can see which dictionary is selected if you right-click in a text area and open the Language… (read more)

The spell checker isn't working for me. I've found old answers to this:

"You can see which dictionary is selected if you right-click in a text area and open the Languages sub menu. At least one dictionary should be installed and have a check mark to indicate that it is selected.

   open the "Add Dictionaries" link to install a dictionary if you do not have one. 

The spelling checker is enabled if [X] "Check Spelling" in the right-click context menu has a checkmark.

You can enable or disable spell checking globally:

   Options/Preferences -> General: Language and Appearance: "Check your spelling as you type" 

You can look here for dictionaries:

   https://addons.mozilla.org/firefox/language-tools/ 

Note that for spell check you need a dictionary. A language pack provides string translations for the user interface.

   https://support.mozilla.org/en-US/kb/use-firefox-interface-other-languages-language-pack 

You can check the layout.spellcheckDefault pref on the about:config page.

   http://kb.mozillazine.org/layout.spellcheckDefault "'


But I don't understand what most of this means!

I don't find 'language' because I don't know where to find a "text box containing more than one line" I'd have thought this was one, but the option does not come up here when I right click.

I realise this is probably me being dense, but can someone help in simple terms, please? Thanks.

Asked by janet25 1 year ago

Last reply by cor-el 3 months ago

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autoprint despite setting otherwise.

Firefox autoprints Microsoft Word and Excel documents despite setting otherwise. about:config print.always_print_silent is now set to false. (was somehow set to true).… (read more)

Firefox autoprints Microsoft Word and Excel documents despite setting otherwise.

about:config print.always_print_silent is now set to false. (was somehow set to true). After I set to false and reboot, same behavior occurs. I verified that same behavior does not occur in other browser.

Asked by danielh1 7 months ago

Last reply by danielh1 7 months ago

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The Back Button doesn't work on Youtube.

I noticed that someone else had this question, but instead of answering it, it just got archived. When browsing Youtube, the browser Back Button doesn't work. For examp… (read more)

I noticed that someone else had this question, but instead of answering it, it just got archived.

When browsing Youtube, the browser Back Button doesn't work. For example, if I start on the Youtube main page, then click on a video, it will show the video. But then, when I click the browser's "Back" navigation buttion, it does not take me back to the main page. The URL in the address bar will be the main page, but it will continue to display the video I just watched instead.

This only seems to happen on Youtube. It's been a problem for a while - possibly as much as 2 years or even more. And it doesn't happen every single time. However, it has been happening a lot more frequently lately.

It's almost as if Firefox just doesn't want to refresh.

I've tried clearing the cache. The problem persists. I've dried disabling all add-ons. It still happens. I've tried running it in troubleshooting mode. Still a problem.

I've tried to duplicate this in Microsoft Edge; it doesn't seem to happen there.

Asked by r.thomas.wright 1 year ago

Answered by r.thomas.wright 1 year ago

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Copy-And-Paste From One Firefox / Waterfox Browser To Another WITH Link Names

I have a question about the same topic of this older thread here - https://support.mozilla.org/en-US/questions/1257189 ...when you do some of the solutions to this pro… (read more)

I have a question about the same topic of this older thread here -

https://support.mozilla.org/en-US/questions/1257189

...when you do some of the solutions to this problem the copy-and-paste from either the vertical column or in Bookmarks manager it will copy the whole URL code as the title of the link and not what you renamed that link or its default name from its creator.

Is there a way to copy-and-paste the bookmarks WITH the already-created link names attached from the previous Firefox / Waterfox browser?

Asked by SennaSempre 9 months ago

Last reply by SennaSempre 9 months ago

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Firefox searching instead of dns resolving internal websites

I have multiple internal websites, which all follow the pattern of [site.one.two] which resolves fine using the internal DNS server i have configured by going to https://… (read more)

I have multiple internal websites, which all follow the pattern of [site.one.two] which resolves fine using the internal DNS server i have configured by going to https://site.one.two and through other programs via site.one.two, and all the [one.two] suffixes are blacklisted from being resolved with DoH in firefox, but it still forces a web-search, even with searching from address bar being turned off, instead of resolving through my local DNS server (local server resolves local domain suffixes, anything else gets resolved through cloudflare DNS). I haven't found a fix in any other forums, and there are enough unique internal addresses that manually adding each and [every site.one.two] as an exception would be something i would like to avoid. Is there any way to tell firefox to resolve through DNS first for addresses or domain suffixes?

Asked by sydmackintosh 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox History Set to "Always Use Private Browsing Mode" but "Recently Closed Tabs" Still Appear in History

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Rec… (read more)

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Recently Closed Tabs' shows a history of the websites I've visited. How do I disable this feature?

Asked by Nat 1 year ago

Answered by zeroknight 1 year ago

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Accessibility issue: Disable (animating) overscroll

I want to disable overscroll. For those who don't know: it's the bouncy animation when you use scroll using a two-finger gesture past the beginning or end of a scrollable… (read more)

I want to disable overscroll. For those who don't know: it's the bouncy animation when you use scroll using a two-finger gesture past the beginning or end of a scrollable region.

The bouncing is an animation, and with animations disabled on my system, having this animation is an accessibility issue.

I guess I could split this question in two:

1. Can Mozilla please change Firefox so that it doesn't do this animation when animations are supposed to be disabled? 2. How can I disable this overscroll behaviour manually, separately from other animations?

Asked by thany 1 year ago

Last reply by Beauty Shots 11 months ago

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how to customize the bookmark contextual menu ?

hi, i updated from 88 to 115 release. i noticed the contextual menu (the one when you mouse-right-click on a bookmark in a bookmark menu) have change... there are more i… (read more)

hi,

i updated from 88 to 115 release. i noticed the contextual menu (the one when you mouse-right-click on a bookmark in a bookmark menu) have change... there are more item, and a different sort of each feature item.

i added a screenshot to help you understand my need: i wish to delete (or move) the "add bookmark - add folder - add separator" group and put in its place the "edit/delete bookmark" group. How to do that ?

It is strange, but in 30 years of computer activities, i never saw a "delete" feature option displayed before cut/copy/paste !!!! it almost looks like a tiny bug-issue :-) Maybe i should add it to bugzilla ?

thank you for you help and advice.

Asked by amiens80 11 months ago

Last reply by amiens80 11 months ago

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No Audio in Firefox only.

There is no audio on any website in Firefox only. I'm using Windows 11 Numbered list item When a video is playing there used to be an audio icon showing the tab is pl… (read more)

There is no audio on any website in Firefox only. I'm using Windows 11

  1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
  2. Numbered list item Firefox does not appear in the Windows volume mixer
  3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
  4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

Asked by rtwymanjr 1 year ago

Answered by rtwymanjr 1 year ago

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I don´t receive any emails from firefox accounts

Hi , I tried to activate my firefox account on my new laptop. I also tried to add this new computer to firefox sync. The system shows me, that I am logged in with both m… (read more)

Hi ,

I tried to activate my firefox account on my new laptop. I also tried to add this new computer to firefox sync. The system shows me, that I am logged in with both my old and new computer After entering the password I am told that firefox account will sent me an e-mail to verify the account. I am told that I will receive a code at my e-mail address. The stored e-mail address is correct. I am told that the e-mail has been sent to my e-mail address. I have tried to receive an e-mail from my old computer as well. Whatever I do even after I added accounts@firefox.com into my contacts. I still don´t receive any e-mails with verification codes or links to verify my e-mail address. I really don´t know what else to try. I did not find any support adresses for firefox in europe. Please can anybody help.

Asked by DW13 1 year ago

Last reply by DW13 1 year ago

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ebay and facebook showing wrong language

while beeing on facebook most of the post i see are in french ,and i set the the language in spanish ...also on ebay,the info showed in the articles have a similar error.… (read more)

while beeing on facebook most of the post i see are in french ,and i set the the language in spanish ...also on ebay,the info showed in the articles have a similar error....it shows them in french and the prices on euros,and i use dollars it happened since the last browser update....i tried both pages in Opera or Edge and they show those in spanish...no problem with them

Asked by dreamwarrior.pr 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Want PDFs to open in Firefox except when they're shipping labels downloaded from eBay

I have a really niche case which there's probably no solution for but I want to ask just in case: I'm happy with the behaviour of Firefox opening PDFs as it does current… (read more)

I have a really niche case which there's probably no solution for but I want to ask just in case:

I'm happy with the behaviour of Firefox opening PDFs as it does currently except in one case: eBay shipping labels. When I buy a shipping label on eBay it presents two buttons: one is open and one is download. When I click download it both downloads and opens in a new tab. I can disable Firefox opening PDFs to stop that but then that affects my experience every time I try to open a PDF everywhere else.

Is there some way that I can stop Firefox from opening PDFs but only when they're opened from links that look like this? https://www.ebay.co.uk/ship/single/api/label-service/label/4049d9b7-5563-47e9-b181-6d0f50a6101e/download?printable=true&pageFormat=RAW&useImageFormat=false&attachment=true&consumer=LABELUI_SINGLE

Asked by seanspotatobusiness 1 year ago

Last reply by seanspotatobusiness 1 year ago

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Firefox update notification on Windows 7

Good afternoon, Now that firefox no longer supports Windows 7 is there a way of disabling the update notificatioin? I like firefox, cannot afford to update to a newer v… (read more)

Good afternoon,

Now that firefox no longer supports Windows 7 is there a way of disabling the update notificatioin? I like firefox, cannot afford to update to a newer version of Windows but find the annoyance of firefox wanting to update to aversion that does not support my system a distraction.

I know it is good practice to keep everything up to date but when the software makes this impossible ......

Any help out there, please?

Asked by zen322003 1 year ago

Last reply by zen322003 1 year ago

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Fullscreen behaving oddly on macos firefox

When I go into fullscreen on firefox macos, hovering near the top shows the traffic lights (fullscreen, minimize, close window buttons) and moves everything down. This ma… (read more)

When I go into fullscreen on firefox macos, hovering near the top shows the traffic lights (fullscreen, minimize, close window buttons) and moves everything down. This may be expected behavior, but it is very annoying as when you try to open new tabs the tab bar moves out of the way of the traffic lights, and the traffic lights area is around the size of the tab bar. Is there any way to make the traffic lights always visible or keep them from moving?

Asked by a.b.liebgold 1 year ago

Answered by a.b.liebgold 1 year ago

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Unable to Stream Video on Paramount Plus

I am running the latest version of Firefox (115.0.3 (64-bit)) with NO ad blockers. Whenever I try to watch videos on Paramount Plus, I get an Error 3005 message. I can … (read more)

I am running the latest version of Firefox (115.0.3 (64-bit)) with NO ad blockers. Whenever I try to watch videos on Paramount Plus, I get an Error 3005 message. I can watch videos on Paramount Plus on both Chrome and Edge where I DO have ad blockers running. What else can I do?

Asked by DoctorQ9 1 year ago

Last reply by zeroknight 1 year ago