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Firefox crashes in 10 seconds at startup

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Hi, I just updated my firefox browser to 11 and it crashed immediately on the first boot... and now every time I try booting it up it crashes within 10 seconds. I tried booting it in Safe Mode with no luck: same thing happened. Here is the crash code I got from the report: Crash ID: bp-8f0ec9ba-1d80-442e-bf30-ed6fa2120410

Earlier today I reset the admin password on my macbook pro... not sure if that had anything to do with it. Any advice you have would be much appreciated! John

Hi, I just updated my firefox browser to 11 and it crashed immediately on the first boot... and now every time I try booting it up it crashes within 10 seconds. I tried booting it in Safe Mode with no luck: same thing happened. Here is the crash code I got from the report: Crash ID: bp-8f0ec9ba-1d80-442e-bf30-ed6fa2120410 Earlier today I reset the admin password on my macbook pro... not sure if that had anything to do with it. Any advice you have would be much appreciated! John

All Replies (2)

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That looks like a font problem with the Apple Type Services (ATS).

You can do a check for corrupted and duplicate fonts and other font issues:

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Thank you for the tip. I did a "verify" of all 300 plus fonts in my font book and they all checked out fine with no damaged fonts. Firefox still crashes upon opening. There are a few other leads on the links you sent that I'll try (purging the cache, etc.)