Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bad add-ons

  • 7 replies
  • 16 have this problem
  • 7 views
  • Last reply by musica

more options

I have these add-ons and there's no way to delete them. Could they be viruses? Can someone help me delete them?

downloadUpdater
npdnu 	Unknown plugin 	Research
Plugin Icon
downloadUpdater2
npdnupdater2 	Unknown plugin 	Research
Plugin Icon
	Research
Plugin Icon
Facebook Plugin
Provides additional functionality on Facebook. See our web site for details. 	Unknown plugin 	Research
Plugin Icon
RealPlayer Version Plugin
12.0.1.647 	Unknown plugin 	Research
Plugin Icon
RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In (32-bit)
RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In 	Unknown plugin 	Research
Plugin Icon
RealJukebox NS Plugin
RealJukebox Netscape Plugin 	Unknown plugin 	Research
Plugin Icon
Google Update
Google Update 	Unknown plugin
I have these add-ons and there's no way to delete them. Could they be viruses? Can someone help me delete them?<br /> <br /> <pre><nowiki>downloadUpdater npdnu Unknown plugin Research Plugin Icon downloadUpdater2 npdnupdater2 Unknown plugin Research Plugin Icon Research Plugin Icon Facebook Plugin Provides additional functionality on Facebook. See our web site for details. Unknown plugin Research Plugin Icon RealPlayer Version Plugin 12.0.1.647 Unknown plugin Research Plugin Icon RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In (32-bit) RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In Unknown plugin Research Plugin Icon RealJukebox NS Plugin RealJukebox Netscape Plugin Unknown plugin Research Plugin Icon Google Update Google Update Unknown plugin</nowiki></pre>

Modified by cor-el

All Replies (7)

more options

Have you tried the "Add-Ons" window?

  • Go to "Tools"
  • Click "Add-ons"
  • Wait sometimes the Add-ons manager takes a while
  • Try deleting them

Do you get an error? What happens?

more options

I went to the add-on's tool bar and I have three add-ons that are now working and four that are grayed out and don't have any button that allows for them to be deleted.


These are the grayed out ones: One is from Hewlett Packard regarding printing but my printer works fine so I'm not concerned about it.

The other one says Java Console 6.02 which is incompatible with Firefox 7.0 so that's disabled but there's no way to delete it.

Next is microsoft.Net Framework assistant 0.0.0 and that's disabled and the only other choice is enable.

Last there's RealPlayer Browser Record Plugin 14.03 and it shows that it's incompatible with Firefox 7.0

Could those be what's causing Firefox to continually show a popup that Firefox is using too much memory and to restart it?


OR maybe the problem is caused by plug-ins??

more options

P.S. I forgot to thank you!!! THANKS!!!  :)

more options

Plugins which are disabled shouldn't cause any problems with Firefox.

Since plugins aren't installed directly into Firefox in most cases and were installed by other programs, Firefox doesn't provide an uninstall button on the plugins manager.

Are you sure that message about Firefox using too much memory is coming from Firefox?? That sounds like it may be from a security program (maybe AVG or Norton), which is acting like a "nanny" for memory, and IMO not being realistic about how much is too much, especially if you aren't noticing any problem with memory usage your self.

more options

Hi Edmeister, I found the plugins on a Firefox web page. I'll double check to see if it's a Firefox popup or a virus protection program. Either way, I have 4 gigs of RAM so I'm puzzled as to why I'd get that message!

My windows task manager shows that Firfox takes up 720,00 K and the plugin-container uses 520,000 (approximately). How does that sound to you?

more options

Not bad when you have 4 GB of RAM. Postings about those silly warnings have just seemed to start over the last 2 or 3 months, IIRC. I think it's been related to AVG and maybe Norton or McAfee, but it is probably something new that a security suite just added.

I only have 2 GB with WinXP 32-bit and I have seen over 800,000K for firefox.exe and maybe 400,000K for plugin-container, before I get a slowdown - but the Avira-free AV program I run doesn't have that silly feature, which is one reason why I use it. I keep the Task Manager minimized all the time and just maximize it to kill the plugin-container processes that might be slowing things down.

I block all plugins from running automatically using NoScript, so I don't have multiple presentations running as soon as the page loads. Flash and Java only run when I start them, so I don't seem to have the amount of problems that some other users have with the plugin-container.

more options

I found the program that sends the popups about not having enough memory. It's AVG the virus protection program. With 4 megs of RAM I think I'll just ignore the popup.

I tried NoScript I think but then had to delete it. Some of these addons are just too time consuming to figure out. Computers fixing isn't supposed to taking up an inordinate amount of time IMO .. it's a tool rather than a way of life -- at least I keep telling myself that. lol