Can you please try explaining your problem one more time but this time include more details? Like where are the emails you are trying to open? Are they in Yahoo mail, Hotmail, or Gmail? Or are you trying to open them in Outlook Express? Also you said you have a problem confirming the account you used to write a question, do you mean you have this problem with the '''njennings''' account or another one? Also your phone number was edited out b/c some of the volunteers are not comfortable talking on the phone and you never know who else might call and give bad advice.