Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Send link" inserts plain text into an email instead of a hyperlink. How do I correct this?

  • 2 replies
  • 3 have this problem
  • 24 views
  • Last reply by RB787

more options

I got a new computer and installed Firefox. Previously, when is sent a link to a website, the URL automatically pasted as a hyperlink. Now it shows up as plain text requiring the recipient of my email to cut and paste the URL into his browser. How do I fix this?

All Replies (2)

more options

There is usually a toolbar button in the editor to turn a text link into a clickable hyperlink (look for a chain like button).
You can select the text and click that button to turn the link into a clickable hyperlink.
If you can't find the button then hover them all to check the tooltip of each.

more options

Yes, but these are all additional steps that I did not have to do previously. :-(