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Firefox not Syncing on new laptop

Vershan
Vershan
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Hi, Firefox doesnt seem to be syncing on my new laptop. What could be the issue. I'm lost without the passwords.

Hi, Firefox doesnt seem to be syncing on my new laptop. What could be the issue. I'm lost without the passwords.

All Replies (1)

Konstantina Papadea
Konstantina Papadea
  • Top 25 Contributor
  • Moderator
Mozilla Staff
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Hi,

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

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