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My Firefox is broken.

  • 2 replies
  • 4 have this problem
  • 29 views
  • Last reply by cor-el

extraordinarycj
extraordinarycj
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When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked fine earlier than all of a sudden It stopped working today. Web pages don't load. Nothing works

I seen a post earlier that had a link to a supposed fix but I couldn't figure it out. So if anybody is able to help me it would be much appreciated. I am not an advanced user when it comes to Firefox

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked fine earlier than all of a sudden It stopped working today. Web pages don't load. Nothing works I seen a post earlier that had a link to a supposed fix but I couldn't figure it out. So if anybody is able to help me it would be much appreciated. I am not an advanced user when it comes to Firefox
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extraordinarycj said
When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked fine earlier than all of a sudden It stopped working today. Web pages don't load. Nothing works I seen a post earlier that had a link to a supposed fix but I couldn't figure it out. So if anybody is able to help me it would be much appreciated. I am not an advanced user when it comes to Firefox
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extraordinarycj
extraordinarycj Question owner
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extraordinarycj said
When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked fine earlier than all of a sudden It stopped working today. Web pages don't load. Nothing works I seen a post earlier that had a link to a supposed fix but I couldn't figure it out. So if anybody is able to help me it would be much appreciated. I am not an advanced user when it comes to Firefox
cor-el
cor-el
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Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.