Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crash when try to backup/restore bookmarks

  • No replies
  • 0 have this problem
  • 6 views
res007d9
res007d9
more options

When I open Manage Bookmarks, I goto Import/Export, folder explorer opens, try to locate a bookmark backup file (for restore), then BOTH the FireFox and Explorer crash and disappear. Happened more than 20 times, already submitted crash reports. Please see my account. Need Fix asap. Also FYI I already tried fresh firefox reinstallments, pc reboots, clear cookies and everything else. Windows is already most updated.

When I open Manage Bookmarks, I goto Import/Export, folder explorer opens, try to locate a bookmark backup file (for restore), then BOTH the FireFox and Explorer crash and disappear. Happened more than 20 times, already submitted crash reports. Please see my account. Need Fix asap. Also FYI I already tried fresh firefox reinstallments, pc reboots, clear cookies and everything else. Windows is already most updated.