Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Foxfire stop working

  • 5 replies
  • 1 has this problem
  • 9 views
  • Last reply by Paul

more options

Do you have a tech support number to help. Firefox has stopped working on my desktop.

Do you have a tech support number to help. Firefox has stopped working on my desktop.

All Replies (5)

more options

There's no official phone support. Some people offer paid phone support, but I'm not sure whether any of them are any good (or trustworthy).

What happens when you try to start Firefox -- any error messages?

Also, Mac or Windows?

more options

I have Windows Vista and suddenly it started give me an error message that Firefox will not load. I have used it for over ten years. This is the first time I have had an issue.

more options

Windows Vista, wow. So you are still running the Extended Support Release of Firefox 52? If you need to reinstall, you can get it from the archive server:

http://archive.mozilla.org/pub/firefox/releases/52.9.0esr/win32/en-US/

Note: If you prefer a language-locale other then English-U.S., click the .. link and then click the folder for your preferred language-locale.

more options

Lol, I’m old too. Thank you so much! Appreciate the help!

more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.