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FF94 I messed up, now I can't import password .csv file

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  • 1 has this problem
  • 6 views
  • Last reply by 1971robby

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After reading up on procedures (but failing to follow links), I decided to completely delete all my passwords. Let me back up a minute, last week I downloaded the .csv file of my passwords, because after 10 or 12 years, I needed to clean them up. I had 486 saved passwords, out of which I deleted all but 123. I did not want to try that in the browser, actually I did, but after about 20 I gave up because I realized how long it would take.

So anyway, I got ready to finish up, and I deleted my browser copy, then tried to upload the corrected copy. However every time I get an error "Something went wrong try again". So as my plan was, I deleted my Chrome passwords (they should be the same), then uploaded the corrected copy. It said "Upload successful" or somethiing like that, I waited five minutes, for Chrome to finish syncing and all that, then tried to import from Chrome, it imported 3 passwords.

But now, here's the big problem, I follow the directions I have found in this site, but once I click the hamburger, the next link does not exist. When I go another way, none of the links exist. I have searched all over the settings pages, and nowhere is there the option to upload a .csv file, I can import from another browser all day, but not upload. So what's going on?

Chosen solution

I assume you see all the logins in the CSV file you created ? Are you you didn't mess up the CSV file while removing unwanted logins ?

It is always best to test an edited file in a new clean profile to be sure it works before removing the original file, so you can retry in case something went wrong.

Try to remove the logins.json and key4.db files you currently have in the profile folder to start with clean login files.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).


You can temporarily set signon.debug = true on the about:config page and check the Browser Console for login related messages.

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".

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Chosen Solution

I assume you see all the logins in the CSV file you created ? Are you you didn't mess up the CSV file while removing unwanted logins ?

It is always best to test an edited file in a new clean profile to be sure it works before removing the original file, so you can retry in case something went wrong.

Try to remove the logins.json and key4.db files you currently have in the profile folder to start with clean login files.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).


You can temporarily set signon.debug = true on the about:config page and check the Browser Console for login related messages.

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".

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THANK YOU! THANK YOU! THANK YOU ! That did the trick. I thought I had covered everything, but I don't guess I did. It's not the often the first answer is the one you need. But you detailed everything in a way that even I could understand. Anyway you saved my hide, I really appreciate it.

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