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Firefox crashes

  • 5 replies
  • 3 have this problem
  • Last reply by FredMcD

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Crashes a few seconds after opening. Displays "plugin-container.exe" at times. Have refreshed Firefox, still crashes. Uninstalled Firefox then reloaded, still crashes. Was working before yesterday. It has run long enough to restart in safe mode, then crashes. Have tried starting with add on disabled, still crashes.

Chosen solution

Do you have nvidia's network access manager or forceware network manager software installed? Disable / remove it.

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Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


If you can't get Firefox to open, you will have to do this the hard way. Open the file browser / explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar;

Windows: %APPDATA%\Mozilla\Firefox\Crash Reports\submitted Win 7/Vista: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted Win XP/2000: C:\Documents and Settings\<username>\Application Data\Mozilla\Firefox\Crash Reports\submitted

Mac OS: /Users/<username>/Library/Application Support/Firefox/Crash Reports/submitted Linux: /home/<username>/.mozilla/firefox/Crash Reports/submitted

Copy the last 5-7 Recent File Names in the folder. Post the information in the reply box below.

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Cannot find any recent crash reports, when the crash report screen comes up I get an error in transmitting it. Started computer in safe mode, firefox still crashes. It starts and runs for a few seconds and displays the " this is embarrasing" screen. I have always liked firefox but I have been working on this for two days.

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Chosen Solution

Do you have nvidia's network access manager or forceware network manager software installed? Disable / remove it.

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Thanks for the help.

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Glad to help. Safe Surfing.