Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I rename a folder in Thunderbird, sometimes it disappears.

  • No replies
  • 1 has this problem
  • 1 view
Karenx
Karenx
more options

When I rename a folder in Thunderbird, sometimes it disappears. This has happened on 3 folders. The old name displays faintly, but nothing is there. If I use a different mail client, the missing folders appear under their new names. I have renamed 8 other folders and they worked correctly. (Note: All these folders were under another folder.) Do I need to uninstall and then re-install Thunderbird? Is there some other option?

When I rename a folder in Thunderbird, sometimes it disappears. This has happened on 3 folders. The old name displays faintly, but nothing is there. If I use a different mail client, the missing folders appear under their new names. I have renamed 8 other folders and they worked correctly. (Note: All these folders were under another folder.) Do I need to uninstall and then re-install Thunderbird? Is there some other option?