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Why does Firefox 35 keep going black?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by philipp

Firefoxthree1
Firefoxthree1
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For some odd reason, Firefox 35 will suddenly display a black screen. I tend to open two browsers and within those browsers open up two or three tabs. I often minimize one browser to use another and then minimize the current browser to maximize the previously minimized one so that I can use it. This has worked fine with other versions but for version 35 it causes problems. Black screens display almost daily and it's becoming a big hassle. I've had to use IE much more than I like (IE has a lot of problems with viruses and trojans) but the problems with Firefox leave me little choice.

What is causing this problem? I also get messages saying that I'm using a lot of memory on Firefox - even after I've only been using th browser for a few short minutes. I do have a lot of websites bookmarked but these have been accumulating through various versions of Firefox so I don't know if that's the problem.

What can be done to fix this problem?

For some odd reason, Firefox 35 will suddenly display a black screen. I tend to open two browsers and within those browsers open up two or three tabs. I often minimize one browser to use another and then minimize the current browser to maximize the previously minimized one so that I can use it. This has worked fine with other versions but for version 35 it causes problems. Black screens display almost daily and it's becoming a big hassle. I've had to use IE much more than I like (IE has a lot of problems with viruses and trojans) but the problems with Firefox leave me little choice. What is causing this problem? I also get messages saying that I'm using a lot of memory on Firefox - even after I've only been using th browser for a few short minutes. I do have a lot of websites bookmarked but these have been accumulating through various versions of Firefox so I don't know if that's the problem. What can be done to fix this problem?

All Replies (1)

philipp
philipp
  • Moderator
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hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).