Все продукты: форум сообщества

First of all, why are there two Other Bookmarks folders? When I add a new bookmark, my routine is to open Manage Bookmarks, drag the new bookmark to the second (lower) Other bookmarks folder, then choose Sort > Sort by Name. I have also tried A > Z Sort Order. The sorts work within the Manage Bookmarks window, but they are not saved automatically, and I do not see a way to save them manually. Also, if I go to the Other Bookmarks folder on the far right side of the Bookmarks Toolbar, I have to scroll down to the bottom of the list to see my new bookmarks. They are not in ascending alphabetical order the way I want them.

I have a domain that has email accounts. It was established a long time ago. I want to add a new email address for that domain. The MX records point at google. I try to create a new google account but can not because it wants to verify the new address, which gmail does not recognize. The automatic account setup fails when google wants to verify the address. So, I can't add a google account email because it doesn't exist. Suggestions please,

Bonjour, Par erreur j'ai effacé toutes les données contenues sur le support de mémoire de mon ordinateur et depuis je suis incapable d'accéder à mon compte thunderbird et à ma messagerie. Je n'ai pas de sauvegarde. Est-ce mon mot de passe qui n'est pas reconnu ou est-ce le serveur ? Merci de m'apporter votre aide. D. Anseaume / 06 72 39 09 68

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an error that says "Bad Request". I can't log in on either of my computers. I've attached the error.

Hi, Win 10 Pro new installation. Dell Optiplex MBR type Bios.

I had saved a recent profile to an external drive in its own name (i.e. not the profiles folder)

After the new Win 10 installation, I downloaded a new copy of Thunderbird.

I then copied the saved profile into the new Profiles folder, selected it in Choose user profile and started Thunderbird.

Thunderbird opened but not with the saved (8+ Gb) profile, just one new email account and asking for passwords to other email accounts I used before, and no folders.

I went back into the profiles folder and renamed all other profiles "OLDxxx999, but still the same one new email account when I opened Thunderbird.

I desperately need the saved email folders - I don't mind loading all the email accounts again, just need my court case history folders.

How can I force Thunderbird to use the saved profile, or can I identify and individually load in the saved local folders?

Thank you for any guidance towards a solution.

Hi,

I'd like to try to configure an Exchange (Office 365) account in Thunderbird Beta, and it doesn't work for me. I use the autodiscover and: 1. Thunderbird tells me that it can recover the connection settings, okay 2. It offers me IMAP, POP and Exchange/Office365. If I select the last one, it says that the server doesn't allow open protocols and that I must install/pay the Owl extension. 3. If I select "configure manually" with Exchange protocol, an error appears: "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsiMsgAccountManager.createIncomingServer]

Thx

Hi I'm trying to recover a google account but that thing is only giving me an option to send a verification code to an old phone # that i used to have , i stop using that # two years ago. I have tryed every single way to recover it but always, always ends up wanting to send a verification code to my old phone number that I don't have anymore. I have tryed contact support but is so dam hard to contact them and when i finally do they are no help at all they offer same thing i have done millions of times and it doesn't work… is there a way you guys can help me recover it or contact google support or can you guys please send them an email and tell them my situation please and to contact me at (*@gmail.com) and the account i want to recover is (*@gmail.con) thank you

Email hidden for privacy

The new version of Thunderbird 11.1 for Android does not import account settings properly, one can only see Outbox, nothing else. I have the latest beta and then tried to import my settings from the beta to 11.1, after importing all i have access to is my Outbox, morning else shows up, no inbox etc at all. Think it's an import bug

Cannot create account. Just started using Mozilla because my ISP does not like Macs.

Apparently Mozilla does not like Macs either. I entered the information and just got "Bad request (400)"

I've been floundering and cannot find any help.

The profile could not be created. The specified entry may not be writable. [Exception... "The component returned an error code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JSframe::chrome://mozapps/content/profile/createProfileWizard.js::onFinish::line 236" data: none]

Hi,

When I got up this morning, I receved an email that a new device was logged in to my firefox account before an hour or so.

All my passwords are synced to firefox account. I am afraid and want to know what all information is stolen. I immediately removed old devices from accounts page under connected services. However, I see peculiar - 'unknown' device which I can not sign out.

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan a QR code within the firefox mobile app.

Unfortunately, the option to scan a QR code does not seem to exist in the current version of the app. In the sync settings, there is no way to open a QR code scanner. Opening it via the camera or icon in the URL bar on the app brings me to a page saying "you have to do this within the firefox app!".

The only solution I've found is to log out of my mobile app, then I unlock the option to scan a QR code to log me back in. I'm sure this is not intentional behaviour; I suppose this is more of a bug report than a support request but I wasn't sure where to post this.

I periodically backup my Thunderbird AppData information: C:/Users/<me>/AppData/Roaming/Thunderbird

I believe I installed Thunderbird from the MS Store.

On one device (MS Surface Go, Windows 11), this directory does not seem to exist. I have hidden folders visible, and several folders show up under AppData\Roaming, but not Thunderbird. I tried using %APPDATA%\Thunderbird, which works on my other devices, but the result is "not found".

I created a local folder ("save") and then used "properties" to display its location:

mailbox///C:/Users/<me>/AppData/Roaming/Thunderbird/Profiles/pv771buo.default-release/Mail/Local Folders/Save

When I put this into the file explorer and hit return I get told there is no app to open this 'mailbox' link, and I should look for one on the MS store. When I remove the mailbox/// it gives me the "not found" dialog.

I used the help->troubleshooting dialog to "Open Folder" under the Profile Folder entry, and got a "Location is not available" dialog. The dialog cited the same folder path as given above.

Where is the Thunderbird App Data stored? How do I access it????

I recently updated to Firefox 131.0.3, having signed out of my Firefox/Mozilla account. Now I am trying to sign back in. After a seemingly successful sign-in (with email and pw, followed by "authorization code"), I'm taken to my account page. Scrolling down to Connected Services, I can see a recognizable account name (my Windows 11 user name and the name I've assigned to my computer). But looking up at the account button at the top right of Firefox, I see a small yellow triangle. Clicking on the button, I'm told "Account disconnected." (Remember, I'm currently looking at my account page, which says I'm connected.)

So I try to log in again. I give email address and password, and authorization code, and I'm in again. Now I see an addtional account connected, "Firefox 131, Windows 10" (remember, I'm using Windows 11).

So looking up again to the upper right at the account button, I see the yellow triangle, and clicking tells me once more that I'm disconnected, even though I have my account page open in front of me.

All of this, of course, prevents me from having access to the sync function. I've been through this circle several times with the same strange results.

Anyone have any idea what' going on.

Screenshot attached.

Thanks! Lance

Greetings.

After updating to 128.2.0esr (64-bit), my RSS feed for DimeADozen (http://bt.dimeadozen.org/rss/) stopped working. It requires a username+password. I removed the subscription and deleted the subfolder from Blogs & Newsfeeds, but when I tried to add it back, the URL returned "The Feed URL is not authorized." I checked the version of Thunderbird, and apparently the update hadn't fully applied, as I was told to relaunch. After doing so, when I try to add the feed, I get the message "You already have a subscription for this feed." It is not listed in the Feed Subscriptions window.

Please help.