Форум сообщества Thunderbird

I am having a problem with receiving emails that are someone replying to an email I sent. I don't hear back from them and when I give them a call to see why they haven't responded they say, yes they have. So I go and type their name in the search bar at the very top and it shows me their responses and says that the email is in my inbox but it isn't! How do I figure out where these emails actually are and how can I get it to stop doing this?

Hello Frinds!

Please help me find a solution to a fatal Thunderbird crash that erased the Inbox folder and its subfolder structure. All emails have disappeared, and the cause is unknown. Tried "View" but did not help. Didn't find any local program tools to restore the before-crash-state.

Here are the details:

1. The incident happened due to a random, uncontrolled cursor movement in the bottom left corner of the program window using the "drag and drop" feature. There was no clicking involved. Or maybe it was a coincidence: happened when Thunderbird was upgrading.

2. The current version of Thunderbird Portable is:128.10.0esr on Windows 10 Home.

3. As a result of auto backup creation on the day of the crash, the backup was overwritten by the corrupted original.

4. The size of the main folder has not changed, so I believe the files needed for recovery are still available.

Is it possible that this disaster is the result of a version update? So so far, Thunderbird worked seamlessly.

Looking for help. So far, I have not been able to find a solution, including with the assistance of AI. Thank you in advance.

Best, Max

Just installed Thunderbird on a new computer. I'm a long-time user, supporter, donator to the team. I just donated again. Now I get an "in your face attempt for donations" that I don't appreciate. It has to be removed every time I load mail. How do I get rid of this?

Dear Customer Support

I am writing to ask about Thunderbird.

Creation of "global-messages-db.sqlite" is not completed After reinstalling it, it doesn't seem to be created properly. Before the reinstallation, it was a 3GB file. The file is created up to about 10MB, but it doesn't progress any further than that. Is there a way to solve this problem?

Thank you, Akira

I am currently running Thunderbird 137.0.2 (64-bit) and I don't get an automatic prompt for updates and haven't been getting them since I updated to Supernova and now Nebula.

I have the settings set to Check for updates, but let me choose whether to install them, which is the setting I have always had and I used to get automatic prompts for updates with a window opening to show the details of the update as I get in Firefox.

Can someone tell me how to get these automatic updates back.

I have attached a screenshot of the update window.

Thanks.

Hello, My TB account is setup properly and I am getting mails from my gmail account. But when I compose mail on my TB account I am not prompted for any address completion while composing the e-mail. On Thunderbird and my web gmail there are many e-mail ids in the inbox.

How do I make TB so that it prompts me with these e-mail ids which are in Inbox when I compose mail?

Any help will be apprecated. Thank you, Deepak

"Open message in conversation" is no longer listed when I right click on an e-mail.

So I started investigating. Rebuilding the Global Database was suggested as a solution. So I deleted the "global-messages-db.sqlite" file (66MB), and started TB again.

Now the database starts rebuilding. I follow the status in the Activity Manager. It's stuck at: "Indexing messages Determining which messages to index in Inbox/+ 2023/+ Pantoon/+ Algemeen - Yannig.eu"

So I backup this folder "Algemeen", delete it from TB, and restart TB. Now the Indexer is stuck at the next folder. I once again backup, delete and restart. Now the indexer is stuck at the next folder in the list, and so on.

Any advice on how to break this cycle and get TB do index succesfully?

I've been using Thunderbird for years. It connects to my gmail account using POP. I'm on a Windows computer using Windows 11 and Thunderbird says it's up to date with version 128.10.1esr.

For the past couple of weeks my Sent folder has been empty. Emails are sent successfully, they're just not stored.

I have searched for solutions but they all seem to deal with IMAP, not POP. I have found the folder (appdata\profiles etc) where the sent file exists, and it's there and very big. I tried copying it to a new name ("sent2") and asking Tbird to store sent messages there but it's still empty and not saving messages. I also tried deleting the sent.msf file and that didn't help either.

Any thoughts?

I downloaded 138.0. I can get email and reply to them but can't start a new message. New message button does nothing. I don't have any add-ons. This is the newest version I believe. Any suggestions?

d

For some years now I have been unable to delete some messages which, when deleted, keep reappearing multiple times in the Trash folder and in the original folders. This is extremely frustrating of course. Hoping you might be able to help. Regards Adrian

I installed Thunderbird 138.0.1 (64-bit) on a Win 11 desktop computer yesterday and the column headers for the messages are not displayed. I have View/Headers/All, View/Layout/ Classic View, Folder Pane, Message List Header selected. How can I get access to the message column headers to display them and later select the ones I want ?

Thanks, Corey

Hi,

Using the latest version.

I've just done a search for a text string and have a list of messages 600 exactly. I select all and right click and "Move messages to", and select a folder name.

Nothing happens.

If I do it on a single message the message moves successfully. A group of two messages also appears to work. Sometimes a group of three will work but anything more than that, nothing happens.

It does appear to think the messages have been moved because when I right click, in the menu I see "Move to <foldername> again" as an option. But If I use the option "Open Message in containing folder", it takes to to the Inbox and not the folder.

If I open the Activity panel, When I try 1, 2, or sometimes 3, I see an entry appear moving the message/s, but when I try to do them in bulk, no entry appears.

I have 600 messages to move, how can I achieve this?

Changed hotmail password, now confronted by oauth2 "enter credentials" window. This is blank, no further action occurs, no information can entered into it. Windows 11, TB 137.0.2, cookies accepted, javascript on.

When we moved, our internet service provider did not provide service at the new address. As a result, they killed my IMAP email account I had for more than 20 years. There is a Thunderbird profile folder located in Users\name\AppData\Roaming\Thunderbird\Profiles\********.default-esr\ImapMail\. It is 49GB in size. How do I get Thunderbird to access this folder and these emails? Do I rename it and/or move it to a different location? Please help. Thanks.

Thunderbird does correctly mark emails I choose as spam spam. Problem is, TB fails to move these marked-as-spam emails to the selected spam folder. I've searched for cures here but nothing helps. Now what Mozilla??? See attached pics...

Per the subject line, Thunderbird is no longer emptying trash on exit. There have been some other quirky behaviors over the last several months but I didn't write them down. Is there some kind of clearing of cache or some other procedure needed to rectify this?

Right now Thunderbird is taking all my deleted Comcast email and undeleting it. It's doing it for every folder and going back to 2008. This happened about a year ago o a gmail account. I hope it doesn't hop over to gmail when it's done with Comcast. This is TERRIBLE! Did a setting change with the last update? What can I do other than manually go through thousands of emails and re-delete?

Every time Thunderbird upgrades, my Comcast account access breaks complaining of needing a new password. I have tried everything and nothing works - other than to leave everything alone. Then, about 2 days later, it just works again... until another Thunderbird upgrade gets pushed out. Is there any way to prevent this other than to forego future updates?

Cannot remove chat account from account settings

I opened a console and it reported error below

Uncaught TypeError: currentAccount is null

   onRemoveAccount chrome://messenger/content/AccountManager.js:894
   oncommand chrome://messenger/content/am-im.xhtml:1

AccountManager.js:894:18

Hello, every time I want to send or accept a message Thunderbird keeps asking me to enter my password. This is very irritating, although I activated the option 'Remember password' during the set up of my mail address. Can you help me with this? Thanks.