Форум сообщества Thunderbird

I run Thunderbird on a PC, and, to free up space on Drive C:, I have moved the contents of the folder Thunderbird in Appdata to Drive D:. I then changed my Server Settings, in Thunderbird, from C: to D:, and note that any new mail is indeed now appearing there along with those already transferred. This move could save me a valuable 6 gig of space, and more in the future, however, I am unable to remove that original Thunderbird folder entirely, notably I am unable to remove the contents of the Profiles folder, as it is still linked to the application. Notably with cookies.sqlite, cookies.sqlite-shm, store.json, mozlz4, aborted-session-ping and many others, which I note some have continued to be updated. I have been unable to find any other settings in Thunderbird referring to Drive C:, other than those in Server Settings.

I could presume that if I installed another version of Thunderbird on Drive D: and maybe moved those existing contents of the Thunderbird folder on C: onto Drive D:, and made those numerous settings changes to the App it could work. But I ask is there an easier way to complete this move? How can I complete this transition of Thunderbird from Drive C: to Drive D:?

When I open Thunderbird (Mozilla), my files are not current. In other words, the most recent emails, probably since the last time I used Thunderbird, in my file folders are missing. I have tried changing the server settings but I think they are correct. Please be patient with me, I am unfamiliar with all the terminology, etc. Also, when I first enter Thunderbird, it does not recognize my password. A window opens with the message "Login to server imap.postoffice.net with username john.fn@usa.net failed." That message also appears when I click on Get Messages. Thanks for any help.

I just upgraded to 128.2.2esr and cannot receive or send messages after the update. I have restarted the computer and tried again - still nothing. I'm unable to use a tool that is critical for my daily needs.

Trying to send just says "Connected" or "Sending" but never completes. Worked fine before the update which was just in the past hour or so.

Same issues with downloading new email or sending email for all accounts. :(

Anyone else having problems? Ideas?

Thank you!

I installed Thunderbird and typed in my Office 365 email information to connect my account. Thunderbird found the correct IMAP settings, which I verified on Microsoft's website. It proceeds to open a browser so I can authenticate my account. After that succeeds it starts downloading all of my messages & folders. I thought everything went fine until I attempted to send a message. I get the following error:

Login to server smtp.office365.com with username me@mydomain.com has failed.

It gives me the option to enter a new password, which doesn't make sense since it's oAuth2 but I created an app password to see if that would work, and it didn't. The only other options are cancel & retry which don't help either.

I thought maybe something went wrong with the authentication process so I uninstalled thunderbird and started again with the same results. I've tried many other server settings, but nothing works, so I'm here.

Current Settings:

Server Name: smtp.office365.com User Name: me@mydomain.com Authentication Method: oAuth2 Security: STARTTLS Port: 587

I've tried: Using Port 465 / SSL/TLS Using Port 465 / STARTLS Using Port 587 / SSL/TLS Changing Auth method to Normal Password and then using app-specific password. Uninstall / Resintsall

One final thing to note: I followed the same process with my fastmail.com account, which worked flawlessly. I can send & receive fine.

Starting on 10/01/2024 Thunderbird no longer allows me to send or receive email.

When I try to read messages using Thunderbird, I get the following: Sending of password for user XX@msn.com did not succeed. Mail server outlook.office365.com responded: Logon failure: unknown user name or bad password.

When I try to send messages using Thunderbird, I get the following: Enter your password for XX on smtp.office365.com:

I have tried redoing the password and it does not help.

This is on a WIN/10 system. I updated to the latest version of Thunderbird and it did not help.

I checked out Thunderbird on my WIN/XP and get the same results as with WIN/10.

When I use Firefox and login to https://outlook.live.com/mail/0/, I can send and receive email as before. The same is also true with my Mobile Phone.

Hi

 I am using version 115.14.0 (64-bit) and I am using Fedora 39, up to date OS.  I have been using ThunderBird for a very long time.  I have been experiencing an issue which, unfortunately, seems to come and go.  I am experiencing this issue on 2 separate physical computers.  How can I restore the list of emails under any account when they are not visible?
 This is very troubling ...

Robert

Hi there,

I'm using Thunderbird beta (currently 131.0b6) and since the penultimate version, no mail appear in the list of mails anymore. The count of new mails is displayed but not the mails themselves. (Last mail to date: 18/09/2024 at 15:33 – more than 40 mails received since that date, all having been counted but never displayed)

What I checked:

- imap configuration - message filters - deletion of .msf files (with thbd closed) -> all old emails disappear - forced sync of trash and junk folders - displayed unread folders, including 'Show / discusions / ignored' - created empty profiles in the beta version (Debian 12 and Windows 11) => same issue - opened a ticket on Bugzilla (https://bugzilla.mozilla.org/show_bug.cgi?id=1920376)

 I created an empty profile in the stable version (128.2.3esr on Win11 & Debian 12) => no problem

Thanks for any hint you could provide me with

Microsoft outlook warned that I will no longer be able to use thunderbird after Sept 16th unless I use Oauth. I've tried changing settings to allow Oauth, but it's not listed as an option fot outgoing mail. Is this because I'm running windows 7? Is there any way around this, I want to keep win 7?

Thanks...

I've been using Thunderbird for several years now without any issues, and I currently have the latest version installed. I typically have multiple email accounts logged in. Recently, I tried adding a Gmail account, but it wouldn’t log in, showing the error: "Unable to log in at server. Probably wrong configuration, username, or password."

I’ve tried the usual fixes like closing and reopening Thunderbird, clearing cache files, and even searching online for solutions. Based on what I found, I’ve tried turning off VPN/antivirus, changing the default browser, clearing browser data, and, finally, uninstalling and reinstalling Thunderbird after removing all my email accounts.

Now, I’m unable to log in to any of my accounts, which were working fine before. Can anyone guide me on how to resolve this issue?

Thanks in advance!

This is a continuation of a problem I reported earlier... https://support.mozilla.org/en-US/questions/1442170

Updating to version 115.9 did not solve the problem. Today I updated to 115.10.1 and the problem persists. Thunderbird is also recommending that I update to version 116, but I don't even see that listed on the Mozilla web page for the change logs.

Thunderbird 115.10.1, Mac OS 10.13.6, iMac 20-in Early 2008 model.

I can open Thunderbird and check mail in multiple accounts. If I close the Thunderbird window (but leave the app running), CPU usage will eventually jump up to more than 100%. It does not happen right away, but could take 10 minutes or so. Currently it is at 115% processor usage. If I open the Thunderbird window again, the processor usage drops to under 8%, then drops again to below 0.4%.

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

since 8/22/24 I have been unable to send email from one of my personal domains. Same install of T-Bird successfully sends SMTP via Gmail and my other domains.

I receive the error shown in the first photo below. Sending of the message failed. An error occurred while sending mail. Outgoing server (SMTP) error. The server responded: us2.outbound.mailhostbox.com ESMTP not accepting connections.

I have been back and forth with the domain tech support. Here are the email content (parsed for easy reading)

Me > I am having difficulty sending email. > I can POP email without issue. > I am using the most recent version of Thunderbird; version 128.2.0esr (64-bit) > When I send (with or without an attachment) I get the following error: error as shown above > I have never seen this error before and cannot find it in your knowledgebase files. > My SMTP settings: > > server name: smtp.drachenfelspress.com > Port: 587 > Connection security: None > Authentication method: Password; transmitted insecurely > User Name: mcaputo@drachenfelspress.com

Tech: If you are able to download emails from our server but unable to send out emails through the same, then it is likely that your Internet service provider is blocking port 25 on your local network. For such ISPs, you must use their SMTP server to send out mails on their network. Customer Support - TH

WELL Since I was using 587 that didn't help at all.

ME the error says YOUR server, "US2.outbound.mailhostbox.com ESMTP not accepting connections." This is YOUR error, not my ISP. I was using port 587, my ISP does not block port 25.

Tech try non-SSL using the following: STARTTLS Auth Normal change server name to smtp.<yourdomain>.com

Me No change

Tech Try reducing TLS version back to 1.0

Me No difference. Restored TLS 1.3

Tech return to the mailhostbox.com server Port 587 STARTTLS Normal full username

ME ok, no difference. That is where we started, didn't work then, doesn't work now. (second photo)

Tech Try port 25

ME Same results

Tech <resets my password>

Me Did you reset my password overnight?

Tech To investigate the issue, we needed to reset the password for mcaputo@drachenfelspress.com, to enable us to configure the Thunderbird email client on our end. The temporary password is "Se!!P)iqk2" We have successfully created a Thunderbird account and were able to send emails through it without any complications. The configurations we utilized are displayed in the screenshot provided below: us2.outbound.mailhostbox.com Port 587 STARTTLS Normal full username

Then change your password.

Me I appreciate your response. HOWEVER the issue remains.

Tech We have already replied to you on this matter.

ME Tried sending on port 465 and it indicated "sending" but hung there. Using Telnet I am able to access the us2.smtp.mailhostbox.com on port 587 but I cannot trigger an AUTH login through TELNET. (see CMD screenshot below)

Tech What is your IP address?

ME It is not static, but today's is (IP address at the time given)

Tech We have done further testing by setting the ThunderBird email client for mcaputo@drachenfelspress.com to both SSL and Non SSL connections. We can see both the implementations being fetched correctly without any issues. <provides two sets of POP and IMAP settings>

ME I can POP successfully, have always been able to. Problem is with SMTP, outbound mail.

Tech Provides two incomplete setting combinations: us2.smtp.mailboxhost.com port 587 smtp.drachenfelspress.com port 25 Upon using any of the two implementations, SSL or Non SSL as configured above, there should be no issues in setting up the email client.

The SMTP and IMAP passwords (if asked any) will be the same as your current email account password.

We are unable to replicate the issue you mentioned. Customer Support - TH

ME I am unable to replicate your success. I still cannot SEND email.

Tech We have rechecked and can confirm that we are able to setup the email client on the latest version of thunderbird i.e 128.2.1 as well using the same IMAP settings as shared in previous email. We are afraid that we are unable to replicate the issue you are reporting after numerous tests from our end. As a suggestion, could you try to connect to your mail account from a different network or ISP? Customer Support - TH

ME Again, IMAP is not used on this account the issue is with OUTGOING mail. Tried both SSL and non-SSL settings for drachenfelspress.com outgoing mail will not send.

That's ALL I have right now. I am going out right now to try to send email from a laptop with a fresh t-bird install while sitting in a McDonalds on their wifi...

Help?

I use SMTP settings

Description: smtp.office365.com Server Name: smtp.office365.com Port: 587 User Name: mypersonalaccout@hotmail.com Authentication method: OAuth2 Connection Security: STARTTLS

but TB is incapable of sending email. Either I got dialog https://software9119.technology/__other/tb/dialog.png or error https://software9119.technology/__other/tb/timed-out.png.

I tried cleaning cache and made some re+/search with no avail. There seems to exist some Authenticated SMTP but this is only available on Exchange 365 while this is my personal Outlook.com account.

Same question had Bill Swartout at 1/9/24, 2:30 PM with no answer, https://support.mozilla.org/en-US/questions/1423404#answer-1629472.

HI, I have TBird 102.15.1 64Bit installed on several different PCs and laptops. On my main Laptop I checked the Roaming\Thunderbird folder properties and found the following: Size on Disk: 35.8 GB Contains 253,172 files and 1,533 Folders. Is their anyway I can reduce the size? My TBird seems to be running slowly and occasionally stalls. I do not want to switch back to Outlook client program, I am not a Microsoft supporter. I do know I could move mail to local folders but would that mean I could only access them from one machine? Thanks.

I use Thunderbird on Windows 10; I have a verizon.net email account which I access through Thunderbird. Verizon.net email is transferred to the server from AOL Mail, and I have been able to get and send my emails on Thunderbird at verizon.net for years. This week, after Thunderbird's latest update, I have not received any incoming mail on Thunderbird, but I can see my emails on AOL Mail. The technical expert I consulted deduced that the problem is with Thunderbird such that AOL is not connecting to the incoming mail server, even after the password was changed. I can send messages successfully from Thunderbird; the outgoing mail works.

Hi everyone! I completely cleaned TB (using BCUninstaller) from the system, reinstalled, and it still won't add a google account. Tried different ways several times. I never had any problems with gmail in previous versions. Been using it for over a decade.

Before that, I had the previous TB. I decided to uninstall it completely and put the latest clean version to set everything up again.

Using Tbird 78.14.0 (64 bit) with Windows 10. I can no longer access the Page Setup screen properly. I suspect it's because I accidentally put a very big value in for the top margin. The print preview for even a short email says it's many pages, there's no text visible on any of those pages, the only part of the Page Setup screen visible is OK and Cancel at the bottom, and I can't get to the top of the screen. I've tried closing and re-opening Tbird to no avail. How can I get to the top of the Page Setup screen to fix the problem?

Before the last update, when you assigned a colored label to the message (e.g., work, important, etc.), the entire title, header of the message, took the chosen color. Now you only see a small tag.

'The previous system was definitely more practical. Can it be reactivated?

Hi. I have created 2 subfolders in "Drafts", which ALSO turned into draft folders:

• The folder icons switched from the standard folder icon to the "Drafts" icon.
• The right-click context menu is reduced (just like for other special folders), e.g. the "delete" command is missing.

So how can I delete this misbehaving folder now ?

I doublechecked in my account manager and via config editor that the subfolder are NOT used as DRAFTS folder for any of my (POP3/maildir) accounts.

Thank you so much.

I am running version 128.1.1esr (64-bit) on Windows 11.

A few weeks ago one of my email accounts stopped working so after attempts to find and fix the problem I resorted to deleting and recreating the account in Thunderbird.

The account is a hotmail.co.uk account and the server type is "POP Mail Server".

I noticed that there were fewer folders under the account (Inbox, Drafts, Sent and Trash). There may also have been a Junk folder. I thought that perhaps Thunderbird would create any additional folders as and when messages appeared in them, but I have now discovered that I have messages in the Spam folder on the server but they do not appear in Thunderbird.

Please can someone tell me what I have done wrong and how can I fix it.

Many thanks.