Форум поддержки Thunderbird

After the automatic upgrade to 115.2.2, I have lost access to all my folders, emails and calendar entries. But I can still see my addresses by using Tools/Address Book, and my filters by using Tools/Message Filters.

When I started Thunderbird for the first time on 115.2.2 I got to the usual message page which had all the tabs of the "open" emails I had when I last closed Thunderbird. But there was no sign of my folders and I couldn't get to any other messages (See first screenshot). I also had a second occurrence of Thunderbird running (I could have hit the icon a second time) that didn't show the tabs I had on the first screen. (No screen shot)

On a previous post here https://support.mozilla.org/en-US/questions/1424153 it was suggested that I try Troubleshoot mode. That made no difference and at that time I had no folders showing, and just two tabs. I suspect after that I deleted the tabs.

Now I get a completely blank page in what is usually the message/folder area. Also the button for the address book above the message pane has now gone disappeared (Second screen shot), and I can find no way of accessing my previous (10years+ of messages).

It looks to me as if something is wrong in the profile.

Where do I go from here?

The 'Message Header' is the area above where the message content of an opened email is displayed. It typically contains a set of buttons - Reply, Forward, Archive, Junk, Delete and More It shows From, To, Subject and Date It may show other information depending upon settings and type of email.

Do you find the spacing between eg: the 'From' line and the 'TO' line is too much? Do you want to reduce this gap? If yes, then the following information may solve your problem.

It is annoying when a redesign of Thunderbird (Supernova) says it gives maximum customization options, but in fact moves something - the Thunderbird/Application Menu icon (hamburger button) - whose position apparently can't be customized!

How can I move the Application Menu (three-bar, hamburger menu) from the right hand side to the left hand side in Thunderbird 115.2.2?

The following CSS code (inside userChrome.css, inside a newly created chrome folder in my profile) works for my Firefox program, but apparently does not work for Thunderbird 115.

/* Move the APPLICATION MENU, 3-bar button, to the left & change its color */

#PanelUI-button {
 order:-1 !important; 
 color: yellow
 }

Can anyone please tell me what the CSS code is to move the position of the Thunderbird/Application Menu? Many thanks, Rick

Yesterday I tried the 115 (Supernova) and I was disappointed because of the toolbar on top of the TB window: I think that you should let the user choose where put any toolbar, and I didn't find the way to move in its "classical" place (not at top but below the menu). There is a way to do it? And if not, please consider to give it as soon as possible.

What is going on with the new TB client? I now have no access to my Sent mail. Nothing showing in Unified Sent mail and no more access to individual account sent folders. Major mistake upgrading. To elaborate, the Unified Send folder has never displayed sent messages and this is a known issue in bugzilla. But we have had the option to expand this folder to show the individual send folders in order to view sent messages. Now, there is no way to expand this folder, so the only way to view sent messages is to choose All Folders from Folders Mode. This defeats the purpose of Unified Folders. It's a step backwards. If there are no plans to address the Unified Send folder, then why was the option to expand it removed. Makes no sense.

Hi, I have Thunderbird 115 on a Linux Manjaro installation with several email accounts. Everything worked just fine until my last working day. I came back today, Manjaro did a general update including Thunderbird (to 115.2.0-3) and now I have an issue with it. The "message list pane" is not showing any messages in neither account. Synchonisation is fine. The number of read/unread messages in the folder pane changes automatically when I do something in the webmail (e.g., Gmail). In addition, I can search for any messages in the general search, including the ones just sent/received. (But if I search for messages, I get the message "msgWindow.domWindow.gMessageDisplay is undefined" in the status bar.) Filter is not working though. I have already checked if I have accidentally selected any filter feature that conceals all messages. It doesn't seem to be the case. I have also checked in the Manjaro forum and it doesn't look anyone has had issues with it, so it doesn't seem to be a global problem.

Could anyone help me in this? Thanks!

Thunderbird has suddenly decided that it will split the header and sender information of an email from the text message which means that if I try to print the whole message the header and sender information appears on the first page and the rest of the body of the text is on the following pages even if the message is only one page long.

The message appears correctly when I view it it's only when I go into Print Preview that the separation shows and even if I reduce the margins or remove the header it still splits the first page. The Config Editor appears to be correct in terms of the height and width of the paper being A4.

I'm not sure but I think the system was upgraded recently as this problem only started this week.

Can anyone help me?

Server: smtp.office365.com Port: 587 Connection: STARTTLS Authentication: OAuth2

A browser looking window opens up with a long URL in it (https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=xxxxxxxx%40hotmail.com) the windows is just blank and the dialog box for sending opens. The browser window shuts and the sending dialog box just sits there.

It ends up timing out saying it can't connect to the smtp server. I cannot send any e-mails at all. Please help or advise. Thank you!

After upgade Thunderbird to 115.0.1 version, all my outlook.com email accounts encounter an error:

Warning: Potential Security Risk Ahead Thunderbird detected a potential security threat and did not continue to account.live.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What is the problem? Doesn't TB support outlook.com accounts anymore?

thanks.

Hi Team, I download the latest update i.e. 115 for the official web site but new ui isn't reflecting. please help. I loved the new UI Supernova but even after installing the latest version I am not able to use it. it is still showing the email in the old way.

Hi,

My reading pane on v115 will only adjust downwards but I would like to adjust it upwards as was possible in previous versions.

Just to confirm what I mean, it will only go down, so making the reading pane smaller (or disapppear) and the thread pane larger.

I would like to make it go the opposite way, upwards to make the thread pane smaller.

Is there some code, css etc that can make it happen correctly?

i had the latest version 115 and i decided to install the previous version coz some things didnt go my way. i opened it and its supernova - i lost everything like settings, my local folders etc. how can i go back to all my settings i had in this supernova version?

I updated Thunderbird to Verson 115, now 115.01. The global search shows result, but when opening messages, tab is empty. Search result list is also empty. I already rebuilt global-messages-db.sqlite.

Attached error console log.

BR Stephan

I was able to send emails till July 14. After that day it's been impossible to send or reply to messages from my Outlook account (I receive emails though). I have made no changes to Thunderbird's configuration since then. Basically it's the Oauth2 authentication that fails. I briefly see a browser page for authentication, wait, wait, wait and then the mail is not sent and I get an error message related to servers timeout (attached). Sorry, my interface is in Italian, but anyway the message is something like: "Unable to send email because of a timeout on the connection to the out server (SMTP) smtp.office365.com. Try again." Is this a known bug? Any ideas? It's quite annoying to use the browser interface to send messages while I am able to receive them in Thunderbird :) Thank you in advance, guys!

Comment: I don't think Thuderbird was ready for this Edition/Version/Transition.

Question: I have several Email Addresses/Accounts. When Thunderbird updated their Software, only a few of my Email Addresses now show under "Inbox". How do I get the other Email Addresses under that Folder/Header? I used to have an Add-on>Manually sort folders but that Add-on was disabled with the Thunderbird Update and is no longer compatible.

Any help would be appreciated.

Thank you in advance.

Hello,

a few days ago I switched to the new version 115 and I find it very nice. In my daily work, I use View > Folders > Unread Folders most often.

If I now open unread mails in a folder, the folder is actually no longer an "unread folder". In the "old" version of Thunderbird, folders were refreshed at irregular intervals and folders were automatically hidden when there were no more new mails to read.

This no longer happens with 115. Here the read folders remain visible all day or until I manually select View > Folders > Unread Folders again.

I would therefore be very pleased if this old function were possible again.

Thank you and best regards from Berlin Florian

Hi,

My Thunderbird auto updated this afternoon to 115.3.1 . Now I am only seeing message headers. The body of the messages has disappeared. I'm not seeing anything on the bottom half of the screen, not even the message tool bar where you can delete, reply, etc..

Strangely -- the very same thing happened to me six months back with a secondary account, but my primary account was unaffected. So I was using the email interface with one email address (same domain name) which worked fine, while the secondary one only showed headers, and not the actual messages.

NOW-- after this download, the secondary email address account is showing both the headers and the messages, while my primary account is only showing the headers.

PLEASE HELP. Posted here six months ago for the previous time but never got any solution to the problem then. Just lived with it, as it was a secondary email address, but I will have to leave Thunderbird if I can't get the primary address showing actual messages soon.

Thanks in advance for your help!

Zach