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Security settings

I am using Windows 11 and Thunderbird. A few days ago I was asked to type my password every time I opened the mail program. But the password is not accepted now. I have u… (читать ещё)

I am using Windows 11 and Thunderbird. A few days ago I was asked to type my password every time I opened the mail program. But the password is not accepted now. I have used the mail program for years without this problem. How do I fix it?

Задан wa23 4 месяца назад

Последний ответ от Googlethunderbird 4 месяца назад

New Solution needed:I could Send mail, but not Receive it, using KB 2024 article on Hotmail and Qauth2

I am writing to let the community know that, at least in my case, the guidance from TB 1/2024 KB article on Qauth2, [and linked Microsoft article], didn't solve the odd p… (читать ещё)

I am writing to let the community know that, at least in my case, the guidance from TB 1/2024 KB article on Qauth2, [and linked Microsoft article], didn't solve the odd password behavior that began around January, 2024, between TB and my Microsoft hotmail account--which had worked perfectly with TB for maybe 10 years?

Beginning in January I typically received an error message that SMTP server login failed; please enter password. But after fixing that as per the KB article (first trying to maintain normal password, then when that wouldn't solve it, turning on 2FA, switching to Qauth2 with cookies enabled), it turned out for me that with Qauth2 and 2FA, I could send mail okay but then the Outlook.IMAP server would not connect so receiving emails stopped. Several times after this failure I tried switching back to normal password AND turn OFF 2fa in order to get Outlook.IMAP to reeive email...but then SMTP would keep requesting passwords, and every day or two i'd get a repeated request to reenter the Imap server password for receivfing also.

The only stable fix I found after weeks of livign with this and debating abandonment of TB came when I turned 2FA back on, requested an app password from my Microsoft Account, changed TB Server settings back to Normal password for SMTP and Outlook.Imap, and then entered the App password when prompted by TB for to eonnect with server for receiving and sending.

This has worked fine and apparently been stable, without new reqauests to me for passwords, for 2 days, whereas all other fixes in past couple months have not lasted longer than a day or less before TB requests again that I enter a password to connect with my hotmail account. (All through this my gmail connection via TB ahas remained flawless, thought I did get a request for a gmail app password, which I obtained and entered--just once and all has since been fine).

I don't know why several careful step by step attempts to do everything in Mozilla's Thunderbird KB and Microsoft articles suggested didn't work--for a residential Microsoft account, whether I tried to follow guideance for those experiencing SMTP problem only, or the Imap server connection generally.

My only guess about why my Win 10 desktop installation is different? I have Outlook for Android running on two or 3 different Android devices also, perhaps that complicated things?  I also used to have a mirrored account (in other words, name@hotmail.com is my main account, but I also had a 2nd "nickename" acct with the same name, set up as name@outlook. com.  

(But I removed that nicknamed acct in case it was causing any of my authentication problems; made no difference. )

Задан Kenmp 1 день назад

Последний ответ от Googlethunderbird 9 часов назад

Thunderbird 115.11.0 (64-bit) not accepting Gmail password, however Outlook and web DO work

Thunderbird 115.11.0 (64-bit) Edition Windows 11 Home Version 23H2 Installed on ‎10/‎22/‎2022 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.10… (читать ещё)

Thunderbird 115.11.0 (64-bit) Edition Windows 11 Home Version 23H2 Installed on ‎10/‎22/‎2022 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.1003.0

Processor 12th Gen Intel(R) Core(TM) i7-1260P 2.10 GHz Installed RAM 16.0 GB (15.7 GB usable) Device ID 5E92FCAE-C72A-4252-8BD4-D8E95E052268 Product ID 00342-22036-83915-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

Thunderbird refuses to connect to Gmail with password. Fresh install of Thunderbird. New password (triple verified I'm using the same password) OAuth2 enabled Gmail account entered correctly, Thunderbird contacts Gmail, secondary authentication text sent and verified, refuses to connect.

Outlook Office 365 - works gmail.com - works Thunderbird - "Unable to log in at server. Probably wrong configuration, username or password"

Incoming IMAP SSL/TLS imap.gmail.com

Outgoing SMTP SSL/TLS smtp.gmail.com

Задан Paul Krummenacker 1 месяц назад

Последний ответ от sfhowes 3 недели назад

Enable/Disable Show Passwords

April 15, 2024 Thunderbird is Insecure There is missing functionality issues 1. How to Disable the "SHOW PASSWORD" Button in Security Settings 2. Either implement with a… (читать ещё)

April 15, 2024 Thunderbird is Insecure There is missing functionality issues

1. How to Disable the "SHOW PASSWORD" Button in Security Settings 2. Either implement with a Password Password option, only to show the Passwords or 3. Allow the ability to Disable the Button

back in 1916-18 the ability to disable the "SHOW PASSWORD" Button worked with with a variation of the following at that time user_pref("pref.privacy.disable_button.view_passwords", true); I believe I created and used chrome.css or chrome.js

At some point this functionality ceased to work.

Now, I have scoured the Net to figure out a Solution simply setting the value to True, gets reset by Thunderbird, TB does not save it. it always reverts back to False and the button remains available and does not disable

I have tried everything, adding it in user.js, settings.js, userChrome.js I put it in every directory, nothing seems to work

Do I have to Lock it? - How? confusing and disappointing.

Please provide a simple step by step Solution to the problem

Thank you

Задан icenews 2 месяца назад

Последний ответ от david 1 месяц назад

in Thunderbird how to change password when the original password is lost?

Hi, I am not sure how it happened, I am now in a position where I can't use my Thunderbird properly. Every time I open TB, it asks for "please enter your Primary Passwor… (читать ещё)

Hi, I am not sure how it happened, I am now in a position where I can't use my Thunderbird properly. Every time I open TB, it asks for "please enter your Primary Password" which I don't have/deleted? If a try to remove the tick from "Use a Primary Password" it opens a box requesting my Current Password, I have tried the last one and the one before, none are accepted. When I search in Saved logins, it seems to me to be empty. in short I seem to need a current password to change my password. It is a vicious loop. Can any one help sort this out, Please Thank you from Ilio Pieroni

Задан Ilio Pieroni 2 месяца назад

Последний ответ от david 2 месяца назад

Read a deleted account emails

I would like to access the emails I received and sent under an account that no longer exists. All the data is still local, in my profile and I can see a partial preview o… (читать ещё)

I would like to access the emails I received and sent under an account that no longer exists. All the data is still local, in my profile and I can see a partial preview of the messages when I run a search in TB, but double-clicking on one of those only returns a blank page. What's the best way to read those ghost messages ? Thank you for your help,

Задан JBS 5 месяцев назад

Последний ответ от christ1 3 месяца назад

Email Password Location??????

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist! I need to find out WHERE Firebird lists my email… (читать ещё)

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

Задан avatar_i_am 3 месяца назад

Последний ответ от Matt 2 месяца назад

How to send mail to Gmail from the users I created in DigitalOcean and the mail accounts I created in ThunderBird?

I have a droplet and domain at DigitalOcean. I’ve added users and I’m logging into their mail accounts with ThunderBird. I can send and receive mail between these users, … (читать ещё)

I have a droplet and domain at DigitalOcean. I’ve added users and I’m logging into their mail accounts with ThunderBird. I can send and receive mail between these users, but I can’t get mail from these mail accounts to Gmail and vice versa. No error. Also, when I checked the BlackList status, I saw that my droplet-IP address is in the BlackList: RATS Spam, SORBS SPAM, UCEPROTECTL3. How can I solve the problem?

Задан Rozerin Yıldız 2 месяца назад

Последний ответ от Googlethunderbird 2 месяца назад

where are the junk filters stored when I identify a message as junk

Lately I have been getting a lot of spam and have identified all coming into my inbox as spam. Now many are automatically moved to junk mail box and that is a good thing… (читать ещё)

Lately I have been getting a lot of spam and have identified all coming into my inbox as spam. Now many are automatically moved to junk mail box and that is a good thing. Unfortunately it also seems to be slowing Thunderbird down. I am afraid that many of the "Filters" generated may be duplicated. Is it possible to see them and maybe edit them to reduce the impact on my system?

Задан KuchleiT 3 месяца назад

Последний ответ от christ1 3 месяца назад

Exporting Username and Passwords from Thunderbird (Again)

Greetings, and thanks, again, for all the nifty Mozilla stuff we've been using since the last century (and donating). Once upon a time, there was an add-on that allowed T… (читать ещё)

Greetings, and thanks, again, for all the nifty Mozilla stuff we've been using since the last century (and donating). Once upon a time, there was an add-on that allowed Thunderbird users to export a simple list containing account info including login names and passwords. I think it quit working around version 57 of TB. Since then, it would appear that several users have inquired about how to do that export, and the general answers are either "use the import/export function" or "you can't do that anymore, 'cause we don't want you to," or something equally off putting. As many users note, the Import/Export function is a shotgun approach, and doesn't really address the matter of getting username and password - let alone a simple list thereof. And it's not recommended for profiles over 2GB, which could be the majority of users, these days. And so, on to the questions: Is there now, in 2024, or will there be, a feature or add-on of Mozilla's Thunderbird that will allow a user to export a simple list of usernames and passwords to a readable file, like CSV or TXT or XLSX or ODT? If so, when? If not, why not? Thanks, again (again).

Задан tutorpb 1 неделю назад

Последний ответ от david 1 неделю назад

unable to log in at server. Probably wrong configuration, username or password

I am using Thunderbird for two gmail accounts. I am trying to add another account (not gmail). My coworkers can use Thunderbird no problem, but my set up receives the m… (читать ещё)

I am using Thunderbird for two gmail accounts. I am trying to add another account (not gmail). My coworkers can use Thunderbird no problem, but my set up receives the message in the subject line. I'm trying to do IMAP, SSL/TLS for both input and output. I am on Windows 11 and the latest version of TB. I can access the account no problem in outlook. I have cleared old passwords, turned Windows Defender off (and subsequently back on) and most everything else suggested in the forums. My coworker has the same settings for multiple things we have checked and his works. I'd love to be able to use TB for my email. Any help would be appreciated. It seems like this has been a problem for lots of people over the years. Thank you.

Задан cbalance333 4 месяца назад

Последний ответ от david 4 месяца назад

Configure email account failure

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a co… (читать ещё)

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a couple of years ago. But now it has ceased to function after I migrated TB profile (successfully apart from this issue) no matter what I try. I’d be grateful for any suggestions. As is the case with many non-profits, there’s little tech support, but others can use the email account ok. I think it may be a TB issue as I have been able to set up the account ok with MS new Windows Outlook app (lame, but better than Mail…low bar). I’d rather have this account on my TB client along with the others I use. And the issue is replicated on two of my PCs. TB account set up reports “can’t detect settings from host server”. I found a support thread link text, which says “The failure to detect settings is rather common where hosted domains are concerned. Mostly because everything is done to a price and most of the things around encryption are done in a halfhearted manner. As is the server setups for mail. However by faithfully copying the settings from the provider as to domains server name and ports it should work.” So I did manual configuration – copied the settings from the successful Outlook set up, but no dice – all I get is server time out message. Settings are: IMAP server: mail.XXXX.org.uk Port 993 Security SSL/TLS [earlier working settings were STARTTLS port 143] SMTP server: mail.XXXX.org.uk Port 465 Security SSL/TLS [[earlier working settings were STARTTLS port 587] And using Normal Password for both; I tried Autodetect too but no good. I’ve see a suggestion that turning off the firewall (Norton) might work, but I’m reluctant to do that and doesn’t seem to make sense that would cause the issue. I found another suggestion that apparently works for some people - leaving password blank on setup. https://support.mozilla.org/en-US/questions/1399690. Before I try, are there any other suggestions or ideas? Trivial matter in the long run, but bugging me. Thanks

Задан hectorio 3 недели назад

Последний ответ от david 2 недели назад

Thunderbird pop password failure

I can send emails just fine, but cannot receive any. After a few moments, I get a popup saying my login to the mail server failed, and I can retry, enter new password, o… (читать ещё)

I can send emails just fine, but cannot receive any. After a few moments, I get a popup saying my login to the mail server failed, and I can retry, enter new password, or cancel. When I click on Enter New Password, nothing happens. No new dialog box appears. Retry just keeps repeating the same error.

This issue arose when I changed my password on the webserver, and then attempted to update my password in TB under Privacy and Security/Saved Passwords, but only the smtp server is listed. I must have deleted the pop address. I don't see a way to add it back. Other than removing the account and creating a new one, is there a way to add the pop address? Many thanks.

Задан mark_gory 5 месяцев назад

Последний ответ от Mary Beth 5 месяцев назад

Account Actions does not exit in menu.

I have the most recent updated Thunderbird, I wish to delete a email account, however under settings Account Actions is absent. I have tried searching for and answer but … (читать ещё)

I have the most recent updated Thunderbird, I wish to delete a email account, however under settings Account Actions is absent. I have tried searching for and answer but no way to remove it so far. I have used Thunderbird for near 10 years and usually there is the Account Actions menu item. I see all settings its should be right under the item Return Receipts. But nothing is there.

Thank You for the help.

Задан Argus C 4 недели назад

Последний ответ от Matt 4 недели назад

Cannot Change Mail Password

I had to change my Google account and therefore my Gmail password due to a reported security breach. I've successfully changed my password for Gmail on my iPhone and iPad… (читать ещё)

I had to change my Google account and therefore my Gmail password due to a reported security breach. I've successfully changed my password for Gmail on my iPhone and iPad but I can't on T'Bird.

I expected that when I opened T'Bird, I'd get an error message saying my password was invalid and then prompting me to enter the new password for my Gmail account. That's the way it used to work and it worked well.

Instead, I get some sort of useless error message about STAT (??) and my credentials are invalid. I get no prompt to enter the now changed password. I get no info as to WHAT credentials aren't valid.

So I opened the Password Manager, found the Gmail line, entered Show Passwords and then edit password. I entered the new password, double checked it and closed out the Password Manager. I get the same useless message about STAT. The old password was *not* the Gmail password.

I opened the Password Manager to find the password is entered correctly. Why is this simple operation so miserably difficult? The old method worked perfectly every time now this one won't at all.

Задан Paul Cassel 1 месяц назад

Последний ответ от david 1 месяц назад

Thunderbird doesn't remember my outgoing email password

I was subscribed to a large distribution list, but then unsubscribed. But I didn't unsubscribe. So I subscribed again, but was soon unsubscribed again! My email address a… (читать ещё)

I was subscribed to a large distribution list, but then unsubscribed. But I didn't unsubscribe. So I subscribed again, but was soon unsubscribed again! My email address and password may have been hacked. So I logged into my Comcast ISP and changed my email password. Then I started Thunderbird, and as expected, it asked for my password, and I gave it. My email came up. I tried sending an email and it asked for a sending password. I ignored it, but after a long delay, it refused to send the message. So I tried again, this time giving it my new email password. The sending then worked. I assumed all was now OK.

But, as a final test, I exited Thunderbird, and then restarted. It again came up OK with my emails shown. Then I again tried sending a test message to myself. But it again asked for my sending password! Thinking this might be a scam, I put in a password of "bullshit". Then I received the following popup message:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Polite people say HELO first. Please verify that your email address is correct in your account settings and try again.

What!!! It sure seems like someone (at Thunderbird?) is in the loop grabbing my password before encoding it for storage. A similar thing happened in the past, where I think my account was hacked. So, was this a hacking attempt, and if so, was it from Thunderbird software or my Comcast ISP?

Задан Don Peters 1 месяц назад

Последний ответ от Toad-Hall 1 месяц назад

Cannot sign in with my original password.

Yesterday I set up a new password. Then said sending a code. Cannot get the code as I can not get messages or send out messages on your site. My other device is my pho… (читать ещё)

Yesterday I set up a new password. Then said sending a code. Cannot get the code as I can not get messages or send out messages on your site. My other device is my phone to get a code. I am only in your site as I kept clicking the screen several times and you popped up. Forgot my original password. I am getting your messages on Spectrum Webmail. At the end of January I could not sent out an email; then could not receive an email. Was working fine up to then. Do not know what happened. Just want to get back on Thunderbird as I have important folders and my contacts.

Задан Lois Grof 3 месяца назад

Последний ответ от jscher2000 - Support Volunteer 3 месяца назад

how to keep my domain email in gmail

I have a domain of my business name thus the mails sent to me are arriving to the hosting company of my domain. However since the space they give is limited to 100MB I di… (читать ещё)

I have a domain of my business name thus the mails sent to me are arriving to the hosting company of my domain. However since the space they give is limited to 100MB I divert the emails to my gmail account (xxx@gmail.com). it was ok for years however recently gmail added SPF and DKIM protocols which my host doesn't have resulting that senders who send me an email to my domain email receive error messages from gmail. How do I continue to keep my business email and at the same time use gmail ?

Задан HH 3 месяца назад

Последний ответ от david 3 месяца назад