I don't know when the problem began but I am having login issues. I have multiple email accounts and I am trying to resolve why the stored passwords aren't working on som… (читать ещё)
I don't know when the problem began but I am having login issues. I have multiple email accounts and I am trying to resolve why the stored passwords aren't working on some of them. I am getting the google account two step authentication window popping up when TB gets new mail. I go through the process and it happens again for 11 email accounts. Help. I don't know enough about the stuff that was suggested to fix the same issues others had (from checking out what other people were told to do to fix this issue). I know I have cookies turned on if that helps and my TB troubleshooting info is below:
(After pasting, I noticed that the EPSOM printer is still included, that is not a current printer. ???)
I hope this is enough information to help me solve the login issues. Oh, a quick question should I keep the oauth://accounts.google.com (https://mail.google.com/) entries in the saved logins? I have the imap://imap.gmail.com (imap://imap.gmail.com) and the smtp://smtp.office365.com (smtp://smtp.office365.com) and the smtp://smtp.gmail.com (smtp.gmail.com) entries as well for the email accounts.
Thank you,
fyzxman1
Application Basics
Name: Thunderbird
Version: 102.6.1
Build ID: 20221219215418
Distribution ID:
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Thunderbird/102.6.1
OS: Windows_NT 10.0 19044
OS Theme:
Launcher Process: Enabled
Multiprocess Windows: 0/0
Fission Windows: 0/0
Enabled by default
Remote Processes: 5
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: false
Memory Size (RAM): 11.5 GB
Disk Space Available: 312 GB
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.gmail.com:993, 3, 10
OUTGOING: , smtp.gmail.com:465, 3, 10, true
account2:
INCOMING: account2, , (none) Local Folders, 0, 3
account3:
INCOMING: account3, , (imap) imap.gmail.com:993, 3, 10
OUTGOING: , smtp.gmail.com:465, 3, 10, true
account4:
INCOMING: account4, , (imap) imap.gmail.com:993, 3, 10
OUTGOING: , smtp.gmail.com:465, 3, 10, true
account5:
INCOMING: account5, , (imap) imap.gmail.com:993, 3, 10
OUTGOING: , smtp.gmail.com:465, 3, 10, true
account6:
INCOMING: account6, , (imap) imap.gmail.com:993, 3, 10
OUTGOING: , smtp.gmail.com:465, 3, 10, true
account7:
INCOMING: account7, , (imap) imap.gmail.com:993, 3, 10
OUTGOING: , smtp.gmail.com:465, 3, 10, true
account8:
INCOMING: account8, , (imap) imap.gmail.com:993, 3, 10
OUTGOING: , smtp.gmail.com:465, 3, 10, true
account9:
INCOMING: account9, , (imap) imap.mail.com:993, 3, 3
OUTGOING: , smtp.mail.com:465, 3, 3, true
account10:
INCOMING: account10, , (imap) imap.gmail.com:993, 3, 10
OUTGOING: , smtp.gmail.com:465, 3, 10, true
account11:
INCOMING: account11, , (imap) outlook.office365.com:993, 3, 3
OUTGOING: , smtp.office365.com:587, 2, 3, true
account12:
INCOMING: account12, , (imap) imap.gmail.com:993, 3, 10
OUTGOING: , smtp.gmail.com:465, 3, 10, true
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Home
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fyzxman3.1415927@gmail.com
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Utah Jazz
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b.s.w.iam@gmail.com
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Crash Reports for the Last 3 Days
https://crash-stats.mozilla.com/report/index/bp-328c5db3-49b3-450f-8864-de4310230126 (18 hours ago)
Remote Processes
Type: Count
Web Content: 1 / 8
Extension: 1
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Security Software
Type: Name
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Antispyware:
Firewall: Windows Firewall
Graphics
Features
Compositing: WebRender
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (AMD)
EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d)
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WebGL 2 Driver Renderer: Google Inc. (AMD) -- ANGLE (AMD, AMD Radeon(TM) R5 Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-27.20.20904.4000)
WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Direct2D: true
Target Frame Rate: 60
DirectWrite: true (10.0.19041.1566)
GPU #1
Active: Yes
Description: AMD Radeon(TM) R5 Graphics
Vendor ID: 0x1002
Device ID: 0x98e4
Driver Version: 27.20.20904.4000
Driver Date: 9-2-2021
Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a
Subsys ID: 076c1028
RAM: 512
GPU #2
Active: No
RAM: 0
Diagnostics
AzureCanvasBackend: direct2d 1.1
AzureCanvasBackend (UI Process): skia
AzureContentBackend: skia
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): skia
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Display0: 1600x900@60Hz scales:1.000000|1.000000
DisplayCount: 1
HardwareStretching: both=0 window-only=0 full-screen-only=1 none=0 error=0
GPUProcessPid: 11512
ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Decision Log
HW_COMPOSITING: available by default
D3D11_COMPOSITING: available by default
DIRECT2D: available by default
D3D11_HW_ANGLE: available by default
GPU_PROCESS: available by default
WEBRENDER: available by default
WEBRENDER_QUALIFIED: available by default
WEBRENDER_COMPOSITOR: available by default
WEBRENDER_PARTIAL: available by default
WEBRENDER_SHADER_CACHE: available by default
WEBRENDER_OPTIMIZED_SHADERS: available by default
WEBRENDER_ANGLE: available by default
WEBRENDER_DCOMP_PRESENT: available by default
WEBRENDER_SOFTWARE: available by default
WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
WINDOW_OCCLUSION: available by default
VIDEO_OVERLAY: blocked by default: Blocklisted by gfxInfo
HW_DECODED_VIDEO_ZERO_COPY: blocked by default: Blocklisted by gfxInfo
VP8_HW_DECODE: available by default
VP9_HW_DECODE: available by default
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Roundtrip latency (standard deviation): 47.50ms (3.15)
Output Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Speakers / Headphones (Realtek Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_1028076C&REV_1000\4&364524aa&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Input Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Microphone (Realtek Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_1028076C&REV_1000\4&364524aa&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Media Capabilities
Enumerate database
Environment Variables
MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\B Scott Williams\AppData\Roaming\Thunderbird\Crash Reports
MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\B Scott Williams\AppData\Roaming\Thunderbird\Profiles\zf0k5e9i.default\crashes\events
MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\B Scott Williams\AppData\Roaming\Thunderbird\Pending Pings
MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Thunderbird\crashreporter-override.ini
Important Modified Preferences
accessibility.lastLoadDate: 1536612145
browser.cache.disk.amount_written: 1841428
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size.enabled: false
browser.search.region: US
extensions.lastAppVersion: 102.6.1
font.internaluseonly.changed: true
font.size.fixed.el: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
gfx.crash-guard.d3d11layers.appVersion: 102.3.1
gfx.crash-guard.d3d11layers.deviceID: 0x98e4
gfx.crash-guard.d3d11layers.driverVersion: 27.20.20904.4000
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.wmfvpxvideo: 2
gfx.crash-guard.wmfvpxvideo.appVersion: 91.12.0
gfx.crash-guard.wmfvpxvideo.deviceID: 0x98e4
gfx.crash-guard.wmfvpxvideo.driverVersion: 27.20.20904.4000
idle.lastDailyNotification: 1674683232
layers.mlgpu.sanity-test-failed: false
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
network.trr.blocklist_cleanup_done: true
places.database.lastMaintenance: 1674683255
places.history.expiration.transient_current_max_pages: 112348
privacy.purge_trackers.date_in_cookie_database: 0
security.remote_settings.crlite_filters.checked: 1635387918
security.remote_settings.intermediates.checked: 1635387918
security.sandbox.content.tempDirSuffix: {a85a1311-b290-48d7-8616-8c6a70e99acd}
security.sandbox.plugin.tempDirSuffix: {a19bb988-25d3-4bf5-b638-b164fd8bd02a}
signon.importedFromSqlite: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1673311160
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
fission.autostart.session: true
Places Database
Accessibility
Activated: true
Prevent Accessibility: 0
Accessible Handler Used: true
Accessibility Instantiator: UNKNOWN|
Library Versions
Expected minimum version
Version in use
NSPR
4.34.1
4.34.1
NSS
3.79.2
3.79.2
NSSSMIME
3.79.2
3.79.2
NSSSSL
3.79.2
3.79.2
NSSUTIL
3.79.2
3.79.2
Sandbox
Content Process Sandbox Level: 0
Effective Content Process Sandbox Level: 1
Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true
Startup Cache
Disk Cache Path: C:\Users\B Scott Williams\AppData\Local\Thunderbird\Profiles\zf0k5e9i.default\startupCache\startupCache.4.little
Ignore Disk Cache: false
Found Disk Cache on Init: true
Wrote to Disk Cache: false
Internationalization & Localization
Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US"]
Regional Preferences: ["en-US"]
Default Locale: "en-US"
Operating System
System Locales: ["en-US"]
Regional Preferences: ["en-US"]
Remote Debugging (Chromium Protocol)
Accepting Connections:
URL:
Printing
Modified print settings
print_printer: HP OfficeJet Pro 9010 series [5DC207]
print.printer_EPSON51FC84_(WF-3640_Series).print_bgcolor: false
print.printer_EPSON51FC84_(WF-3640_Series).print_bgimages: false
print.printer_EPSON51FC84_(WF-3640_Series).print_duplex: -437918235
print.printer_EPSON51FC84_(WF-3640_Series).print_edge_bottom: 0
print.printer_EPSON51FC84_(WF-3640_Series).print_edge_left: 0
print.printer_EPSON51FC84_(WF-3640_Series).print_edge_right: 0
print.printer_EPSON51FC84_(WF-3640_Series).print_edge_top: 0
print.printer_EPSON51FC84_(WF-3640_Series).print_evenpages: true
print.printer_EPSON51FC84_(WF-3640_Series).print_footercenter:
print.printer_EPSON51FC84_(WF-3640_Series).print_footerleft: &PT
print.printer_EPSON51FC84_(WF-3640_Series).print_footerright: &D
print.printer_EPSON51FC84_(WF-3640_Series).print_headercenter:
print.printer_EPSON51FC84_(WF-3640_Series).print_headerleft: &T
print.printer_EPSON51FC84_(WF-3640_Series).print_headerright: &U
print.printer_EPSON51FC84_(WF-3640_Series).print_in_color: true
print.printer_EPSON51FC84_(WF-3640_Series).print_margin_bottom: 0.5
print.printer_EPSON51FC84_(WF-3640_Series).print_margin_left: 0.5
print.printer_EPSON51FC84_(WF-3640_Series).print_margin_right: 0.5
print.printer_EPSON51FC84_(WF-3640_Series).print_margin_top: 0.5
print.printer_EPSON51FC84_(WF-3640_Series).print_oddpages: true
print.printer_EPSON51FC84_(WF-3640_Series).print_orientation: 0
print.printer_EPSON51FC84_(WF-3640_Series).print_page_delay: 50
print.printer_EPSON51FC84_(WF-3640_Series).print_paper_data: 1
print.printer_EPSON51FC84_(WF-3640_Series).print_paper_height: -1.00
print.printer_EPSON51FC84_(WF-3640_Series).print_paper_name:
print.printer_EPSON51FC84_(WF-3640_Series).print_paper_size_unit: 0
print.printer_EPSON51FC84_(WF-3640_Series).print_paper_width: -1.00
print.printer_EPSON51FC84_(WF-3640_Series).print_resolution: 360
print.printer_EPSON51FC84_(WF-3640_Series).print_reversed: false
print.printer_EPSON51FC84_(WF-3640_Series).print_scaling: 1.00
print.printer_EPSON51FC84_(WF-3640_Series).print_shrink_to_fit: true
print.printer_EPSON51FC84_(WF-3640_Series).print_to_file: true
print.printer_EPSON51FC84_(WF-3640_Series).print_unwriteable_margin_bottom: 0
print.printer_EPSON51FC84_(WF-3640_Series).print_unwriteable_margin_left: 0
print.printer_EPSON51FC84_(WF-3640_Series).print_unwriteable_margin_right: 0
print.printer_EPSON51FC84_(WF-3640_Series).print_unwriteable_margin_top: 0
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_bgcolor: false
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_bgimages: false
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_duplex: 0
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_edge_bottom: 0
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_edge_left: 0
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_edge_right: 0
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_edge_top: 0
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_evenpages: true
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_footercenter:
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_footerleft: &PT
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_footerright: &D
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_headercenter:
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_headerleft: &T
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_headerright: &U
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_in_color: true
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_margin_bottom: 0.5
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_margin_left: 0.5
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_margin_right: 0.5
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_margin_top: 0.5
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_oddpages: true
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_orientation: 0
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_page_delay: 50
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_paper_data: 1
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_paper_height: -1.00
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_paper_name:
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_paper_size_unit: 0
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_paper_width: -1.00
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_resolution: 600
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_reversed: false
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_scaling: 1.00
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_shrink_to_fit: false
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_to_file: false
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_unwriteable_margin_bottom: 12
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_unwriteable_margin_left: 12
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_unwriteable_margin_right: 12
print.printer_HP_OfficeJet_Pro_9010_series_[5DC207].print_unwriteable_margin_top: 12
