Форум поддержки Thunderbird

I had a huge problem with M Outlook. In addition it has locked me out of my Office 365 package and I'm not getting help or support. Luckily I had backup completed before the problem. I changed to Thunderbird (using pop3), which I find very good. The back up is approx 8 GB but with many duplicates which I need to clean up. When I click import it seems to limit the file size to 2 GB. How can I import this backup file into Thunderbird to enable me to access the emails, clean up the many many duplicates and reduce the size? I await help, Thanks in advance

bij het importeren van adressen is het misgelopen. Er waren een 90 tal adressen en na de bewerking vermeldt het systeem een 2700 adressen. de teksten waren niet leesbaar: alle letters dooreen. Die kan ik nu niet verwijderen

Hi

Why does Thunderbird want all my personal information.......??

I'd be MORE THAN happy to make a donation to support you guys, but I am NOT happy about all the info I have to provide - and frankly I'm bot going to be bullied into giving info I don't want to. I donate to Wikipedia and they don't ask such intrusive questions - so why do you? You say that less than 2% of TB users donate - this PROBABLY the reason why they don't...!

And the fact that there is no direct link to ask somebody ask question about this subject, is really frustrating.

Thanks

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What can I do?

Dear reciever. After years of using TB and what we do think is a productive mail-tool that works for the benefits we are looking for has worked. However, the last 115- constantly freezing and shuts down. This is very annoying. It freezes at some folders from the main email-client- as we have deleted older folders integrated with this. But the problems remains. . We have done everything in our knowledge of the program but still no approvement. . At this point we are using Outlook..would be grateful to have some answers and possible sollutions for this issue. . Thanks in advance and keep up the great work U are doing. :-)

Hi, As of yesterday I am unable to send emails out. I keep getting this message below. I have gmail on same computer and that works fine. I am able to receive emails but can't send. Please help

'''When are you going to add Categories to Contacts? '''

It is the only feature holding me back. I use outlook for Windows and I am able to sort my contacts by categories. In addition, I use a syncing software called Companion Link/Deja Office which syncs those contacts with those categories on either my iPhone or Android. This allows me to focus on targeting specific people for either personal or business use. Your software has that feature for calendar items. Why not integrate that same feature for the contacts which has a higher degree of importance. I see that a multitude of people have asked for quite some time already even offering to donate money if implemented.

Thanks so much :-)

I'd like to suppress displaying message Subject in the folder contents pane. (I'm in vertical view and would like the message contents pane to be wider. To accomplish that I'm willing to sacrifice listing the Subject in the folder contents pane. Tbird doesn't list that as a column I can select or deselect. Any ideas?

The real goal is to make the folder contents pane narrower. But it seems to not allow me to make it any narower than it is. A9(I can widen it, but that doesn't help. Is there any any to change the minimum width Thunderbird has set for that pane?

I still have v102 on my PC. I have read and see where there are a lot of problems with v115 - messages from users. So if I want to keep v102. How long will it be good? Is there a cut-off date that I will be forced to get v115? Is there someone knowledgeable with Tb that can call me and walk me through getting v115 set up like v102? I am not computer literate enough to be able to do that on my own. Or a way to get simple "step by step" instructions? Trying to read all the updates is way over my head. I am an 85 yr old man that simply wants to be able to read my emails without having to re-learn how. I've been using Tb and Firefox every since I can remember. Years and years. Can someone help? I can furnish email address and/or phone number if needed.

I have a list so long it won't fit here. I can only think to install back to an update 10 days ago. I can't find an option for that- and I am not a proffessional- just a simple user.

I have a MacAir, since installing the latest update, Thunderbird: stalls for so long and can't switch it off or access anything for hours sporadically, it won't save 'sent' emails sporadically, it sends emails full of garbage - numbers, green and black screens, and other illegable content. sporadically. A lot of problems happen the moment I put an image into the content. and then I can't undo it. I can't access the image to move it, to delete it, just stuck. the signature keeps including code. it now says 105% full. Since when did we have a quota? I didn't know how to fix it. So it's now blocking me receiving emails. so I archived, deleted mails and it shifted it. BUT I have never had to do this before and don't want to -I have a busness to run and need to keep records. I can't delete in the future. What is this stupid quota thing?

I can keep going with the problems I have. But I don't have copious amounts of weeks and months to now trouble shoot. So I thought I just take it back to a previous update -say 2 weeks ago before th eproblems started, and not update again until Thunderbird can function on the Mac.

Can anyone help me? I am scared to uninstall, as I don't want to lose my contacts again. (had previous problems with Thunderbird in the last few months) ...now this. and have no idea how to get help? I want to be loyal to thunderbird- but I can't function with it right now.

....anyone?

Starting from the app menu button ≡ or the main menu, choose Tools -> Developer Tools -> Error Console.

Copy the text given below and paste it into the Console.

If using version 78 or later, copy and paste the following text: openDialog("chrome://pippki/content/resetpassword.xhtml"

Click the Evaluate button.

If you do not see an 'Evaluate' button, press Return or Enter on your keyboard.

When prompted with the confirmation dialog box, click the Reset button.

The problem is that I don't see an "EVALUATE" button

This after I upgraded to the latest version of Thunderbird.

Hello! How can I highlight and view my multiple inboxes at the same time? I am coming over from Apple Mail, and I have multiple email accounts; Personal, personal work, bills and utilities, junk mail, etc. In Apple Mail, I would hold command or shift, and could highlight a couple of email inbox accounts and see all the emails together. I can not seem to find the key combination in Thunderbird. I would love to ditch Apple's eco system, but that one feature I'm still puzzled with on how to do it. The individual email accounts are setup in Thunderbird, that part is good. Just can't view them at the same time. Thank you so very much!

How do I remove the two hyphens that get added my email whenever I use a signature (every email).

I know this has been resolved on some previous editions of Thunderbird but the latest 115.2.3 and the previous one appears that editing the config file to make changes is no longer an option the way it was being done on older versions.

Also, why is it even there?

With the latest update of Thunderbird I have lost all my tool bar customization. I thought this update was to improve my experience and make things better for me. Making me try to redo all my setting just because some developer needs to put his own stamp on this product is not helpful nor improve my experience. How do I get my layout back? How can I revert back to the previous version????

I want to move the search bar off to the side because I am usually click what is now the center of the toolbar to go back to the window. I searched this forum and only found how to remove it. I know I can turn off "Hide the system window titlebar" in order to have a clickable space there, but that wastes a lot of space. I also know I can remove the search bar, but I don't think I'll remember the search shortcut (<command>+<k> on mac) because I don't use it often. It seems like I should be able to move and resize the search bar, but whenever I remove the flexible space to the left of it, it gets far wider than I need it to be (and if I also remove the flexible space on the right, it goes full width). I can't seem to resize the search bar directly or by adjusting the size of the flexible space (which is to say I can't find anywhere to drag on the search bar or the flexible space while in the Customize Toolbars screen or in the main window), and each flexible space I add to the right of the search bar reduces its size by less and less such that after the 3rd flexible space is added, adding additional flexible spaces is almost inconsequential (while the search bar is, unfortunately, still completely in the way). Is it possible to control the size of the search bar another way, or is my best bet going to be to remove it and use the Edit menu when I need to search?

I'm converting from outlook and I'm wondering how to jump to a particular letter in the alphabet with scrolling to get to it when the emails from sorted by alphabetical order. In outlook you just click on the alphabet on your keyboard and it takes you right to the beginning of the emails starting with that letter. Just curious if thunderbird does this or if there is an add-on or shortcut to get there. Thanks.

I just upgraded to Mac's latest OS 14.0 (Sonoma.) Thunderbird will not load. When I run the application I get a beachball and an "application) is not responding" message. I have tried rebooting and all the "typical fixes.)

Is there an update coming? Something that I can delete to make Thunderbird work?

I can't control the FONT SIZE of the incoming emails with the new version of T'bird. Hate it!! It's ugly. Looks crowded and, as I said I can't set it so the incoming fonts are a readable size. OR the font size in the individual mail boxes... This lack of control makes it next to useless for me. I'm in my 70s and really do need the larger font sizes.