Форум поддержки Thunderbird

I'm encountering an issue with searching for messages that have been moved from the inbox to various folders in the local archive. After manually sorting messages by topic into designated folders, the search engine appears to correctly identify and list all relevant messages (as shown in picture 1). However, when I attempt to open a message from the search results, the subsequent window is blank (refer to picture 2). This suggests that while the messages are displayed in the search results, they cannot be accessed as their links lead to empty pages.

I have temporarily resolved this issue by rebuilding the global database using the steps provided in the following link: https://support.mozilla.org/en-US/kb/rebuilding-global-database. This fix, however, only applies to existing messages, and the indexing breaks again for new messages.

Similarly, toggling the search indexing on and off for specific folders only indexes the messages that were present during the indexing process. This problem persists across multiple installations of Thunderbird, indicating it is not isolated to a single instance of the software.

Is there any option that I should set for correct messages indexing?

Is there any setting I should adjust to ensure messages are indexed correctly?

I made no changes to anything, but a week ago, my thunderbird app on my computer stopped loading new messages and began to throw this alert when I try to save drafts or send messages: > Your draft message was not copied to your drafts folder (Drafts) due to network or file access errors. You can retry or save the draft locally. The email on my phone, through the mail app on iphone, still works perfectly. Both the thurnderbird and mail app are set up through IMAP.

Hello

Yesterday there was update in Thunderbird and went well. But today, Thunderbird suddenly asking for credentials and then it went totally blank as in screenshot. There is nothing at all. But incoming mails are still showing up in windows notification and it can be opened as new tab of Thunderbird. I have been searching the possible cause and solution from forum and internet, but no luck. Can someone please help me about this ?

Hello everyone, I've been using Thunderbird with the Plugin FiltaQuilla as a tool to print attachments of incoming mails (this are alarm information for a fire brigade). Our dispatch center sends the mails out using PGP for encryption, the decryption works properly. Since FiltaQuilla cannot work on encrypted mails, I forward incoming mails to the same account which removes the encryption. The strange situation is: if the filter is executed automatically upon arrival of a new mail, it forwards the message, but does not attach the attachment. If I run the filter manually, it does as it is intended to. See the screenshot for details: the mail comes in at 5:53, the automatic forwarding arrives at 5:59 but without an attachment. My manual filter-test runs properly and includes the attachment at 8:22. I've updated Thunderbird only yesterday evening to V 115.10.1. Before the mayor update to 115, I had the feeling that this problem did not occur. Please let me know if and how I can provide more details such as logs. Best regards Andreas Schultz

Was trying to find a solution to new emails not showing but unread number increasing but no applicable articles were coming up. But after hours of trying solutions, I think the answer was to mark some older emails that were marked unread as read. Then the latest couple of days of emails started coming through. This happened when migrating Cox.net emails to Yahoo and then modifying Thunderbird account settings to retrieve them. This email account has over 14K emails from 2014 and later showing in Yahoo Inbox and somehow the Thunderbird Inbox is showing 26K, probably some duplicates, although I have been using the extension "Remove Duplicate Messages". In Yahoo, I made more folders for several older years and moved emails from the Yahoo main Inbox to those various years to cut the size of the Inbox. Any other suggestions would be great for similar situations.

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

I just upgraded to version 115.10.1 and I have since had numerous incidents where I could not move the cursor to add the next line etc. If I recall correctly this mostly happens after pasting text from a another email or other source. In fact there have been times when the entire composition becomes frozen. In this case it doesn't matter where you place your cursor, you will not be able to edit anything. Very serious problem and a major disappointment. I am always afraid to update at this point, and this is not right. The new releases need to be tried and tested.

Thunderbird will not start. Message Can't Load XPCOM. Windows 10. Have uninstalled and reinstalled Thunderbird multiple times. No change. Have deleted the Thunderbird folder in Program Files and reinstalled Thunderbird. No change.

Running Thunderbird 115.10.1 on Mac OS Catalina 10.15.7. Mail stopped communicating. Tried using the "Access Account Setup" for existing Email. Put in full name, email address and password and clicked continue to have Thunderbird configure the settings automatically. Did not work with auto settings (POP3). Went back to "Access Account Setup" for Existing Email and instead of clicking continue, I selected "Configure manually". Tried putting in the IMAP protocols and correct port settings, but the "Done" button is grayed out. I am at a loss of what to do to get my email back up and running and at the same time don't want to lose and emails/folders that are currently set up. Any help would be great.

Thanks

So running thunderbird 115.10.1 (64-bit) and more and more issues:

• the app keeps getting non-responsive for long period of time, to fix this I have to force quit the app.
• at times when composing an email the app freezes where no typing occurs for seconds or typing is very slow or after typing awhile the text suddenly appears.

Seems to be happening more and more trying to figure out how it can return back to it's rockstar state when it was <99 version.

any help would be appreciated.

I have just done a clean install of the latest Thunderbird on Mac, and connected via IMAP to a pre-existing (although admittedly very large) mailbox.

My problem is that every single message apart from the ones received today shows a date that is wrong by nearly 600 years for both the Date and Received columns: e.g. from the year 1403 instead of the year 2024.

I am attaching two screenshots, the first shows a message received today that shows correctly (I am UTC+1, so 00:29 is correct). The second shows a message received an hour earlier where the date and received columns show 13/02/1403 at 23:30 instead of the correct value that appears in the Date header of the message of 02/05/2024 (all dates in DD/MM/YYYY because of my locale).

Does anybody know what is causing this? When I try connecting with other IMAP mail clients such as Outlook/Mac or K9/Andoid I do not see any problem with the displayed dates.